Brilliant experience all round. The customer service was genuinely exceptional no waiting, no hassle, just real people who know how to resolve things properly. After being let down by a well known DIY... Voir plus
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Lisez les avis des autres
I ordered 35 concrete slabs, and after our landscaper took a look before starting the installation, we noticed a few of the slabs were damaged. I got in touch with Buildingshop, and even though ther... Voir plus
Won’t be using anyone else after finding Building Shop. Had problems finding a supplier who’d deliver what I needed - 140 bags of aggregate. Building shop guys stuck with it, were always polite, calm... Voir plus
Great products and friendly staff/ service. Delivery was delayed from specified date due to sourcing out to more local firm; an error on local firm end, not building shop's. Will use again in the futu... Voir plus
À propos de l'entreprise
Coordonnées de contact
5 Sole Farm Road, KT23 3DR, Leatherhead, Royaume-Uni
- 01372230830
- sales@buildingshop.co.uk
- buildingshop.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you for my order was delivered…
Thank you for my order was delivered with care and great communication will be using you for future purchases 👍👍
2 mai 2026
Excellent customer service was provided…
Excellent customer service was provided when a query was raised over the deliver date, very clear that customer service was important to them, well done!!
25 avril 2026
Company were unable to deliver on day…
Company were unable to deliver on day they gave me nor wthin 2 working days as advertised.Suggested that I could go pick it up myself,but as I dont drive .... 3 stars only given as they promptly gave me a full refund at my request
1 mai 2026
On time put the bags in the best place…
On time put the bags in the best place possible first class from order to delivery
26 avril 2026
Delivery problems
Contact with company good, order efficiently logged. My original delivery date was changed but no real problem, alternate delivery date no order arrived, contacted company. Pleasant conversation to investigate. Had to ring next date cos no confirmation of delivery. Delivery arrived within one hour got a notification from jewsons 4 hours after delivery that the delivery would arrive within next two hours. More a complaint about the delivery partner than about the company itself
26 avril 2026
Delivery arrived late..
19 avril 2026
Still not actually opened the slabs…
Still not actually opened the slabs yet. Hopefully no broken ones. Happy with delivery.
16 avril 2026
Great service
Great service. Delivery came on time with updates. Cheaper than other sites for the gravel I bought.
12 avril 2026
The delivery was not on timemala experiencia
The delivery was not on time, 5 days late. The order didn't arrive complete, and I'm still waiting for part of it. I've had to postpone work for a week, causing me financial losses.
Hello, I want to express a strong complaint about the terrible service from this company. They're causing problems at work because they haven't delivered all the materials needed for the project. They're incompetent and irresponsible, and now they're saying they won't ship until tomorrow. I urge other people to think twice before buying from this company.
19 avril 2026
Réponse de Building Shop
Hi Nestor, your original order of shingle was delivered on time but you decided to add 1 bag of sand afterwards.It was unfortunate that our supplier added 1 bag of shingle not sand.As a gesture of goodwill we refunded the delivery charge.I will chase up the delivery in the morning. Regards Gary
Easy to order and very competitive price
12 avril 2026
Impressed with timely delivery and neat…
Impressed with timely delivery and neat packaging
14 avril 2026
Very good prices and easy to pay on…
Very good prices and easy to pay on line fast delivery on the selected date
And the delivery driver was very help and took care when placing the bulk bags where I needed them all round five stars keep up the good work will highly recommend using them
17 avril 2026
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