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Bonus terms were split between the cashier and promo page. The issue was that the rewards tab stayed empty after relogging. I left the bonus alone because the numbers stopped making sense. The same detail was still wrong before bed 🤦.

I used the promo on Gates of Olympus because it was listed. Then the bonus wallet displayed x45 after the banner showed x20. the small print mattered only after the click. Support had the account reference in front of them AGAIN

I expected a normal casino account page. The issue was that polite replies did not fix messy statuses. the clean design did not help when details mattered. I noticed it because I checked both desktop and mobile.

Support replied to my £70 question Sunday night.

What annoyed me was that the promised email update never arrived.

I would rather wait longer and get one accurate reply. My coffee went cold while I compared the pages. after all that, no clearer.

I used the promo on Live Roulette because it was listed. The issue was that the progress bar barely moved because contribution was hidden elsewhere. rules can be strict, but they should match. I noticed it because I checked both desktop and mobile, honestly.

Cashback showed on the account banner last Tuesday.
What annoyed me was that the bonus wallet displayed x45 after the banner showed x20.
the small print mattered only after the click.
That tiny mismatch made the whole account harder to trust.

I saved Live Roulette to favourites twice. What annoyed me was that open seats became full only after loading. a ten-minute break became lobby troubleshooting. It was a small issue until the account pages kept disagreeing AGAIN.

The session reminder popped up after I closed the game. After that, the cashier still allowed another deposit next morning. maybe it applied later, but the page never said so. Support had the account reference in front of them

Spending history missed one Apple Pay deposit.
After that, the button was tiny on mobile.
a basic account tool wobbling makes the site look sloppy.
The whole thing felt more confusing than it needed to be SERIOUSLY

After two small sessions, I tried taking out £34. After that, two agents gave different timeframes. it should say failed or still processing, not both. That is exactly the sort of basic detail that should be clear

I saved Live Blackjack to favourites twice
Somehow, the game opened in demo mode while real balance was visible. do not show a game like it is playable if it is not
It was a small issue until the account pages kept disagreeing

Balance changed on desktop before mobile. Somehow, I had to rotate the screen twice to confirm the form. I was late for the train and did not need another restart. That tiny mismatch made the whole account harder to trust.

the lobby filter contradicted the front page... The issue was that the game opened in demo mode while real balance was visible. do not show a game like it is playable if it is not. The screenshot was already in the thread, honestly.

the lobby filter contradicted the front page. Somehow, round history appeared much later than the balance change. small bug maybe, but money pages need consistency. My coffee went cold while I compared the pages.

requested £63 through PayPal on around 11pm. The issue was that status changed from pending to review with no reason. refreshing at lunch gave the same useless screen. I was only trying to sort a small account issue.

after two small sessions, I tried taking out £82. Then the reference number changed after refresh. refreshing at lunch gave the same useless screen

The same detail was still wrong before bed.. That is exactly the sort of basic detail that should be clear

After two small sessions, I tried taking out £42.

The issue was that the request vanished from history while balance stayed lower.

I can wait, but not with three different answers.

It was a small issue until the account pages kept disagreeing AGAIN.

I claimed free spins after putting in £39. Then the progress bar barely moved because contribution was hidden elsewhere. I left the bonus alone because the numbers stopped making sense. Support had the account reference in front of them.

I sent the same issue through the contact form. After that, the transcript disappeared when the window refreshed. polite wording did not fix the wrong answer. The same detail was still wrong before bed. seriously.

KYC appeared only when I tried to withdraw £95. Then a second document appeared only after the first passed. verification is normal, but guessing around documents is tiring. The whole thing felt more confusing than it needed to be.