Bus Éireann Avis 619

Price of the trip is rising, but the service is very poor. To start, the bus station in Letterkenny closes at 8pm, getting the midnight bus to Dublin airport, which is 4 hours trip. The bus has no toilet onboard yet doesn't stop at night except for the pick ups. So could you hold a pee for all this length of time especially arrived at the bus station at 11:30 which is closed mind you, or just piss against the wall in the bus station or onboard in the seat? This is just a basic human needs, not talking comfort and reliable internet as advertised. C'mon guys some improvements are needed instead of just rising the costs blaming the fuel. A customer should get what he paid for. In third world, the buses are getting much nicer and for half the price.

Woke Irish government wants to get all progressive, well unfortunately your national bus service is anything but 'progressive'.
Buses constantly late, no Internet to pay for fare, no cash to give change, no toilets open to use on A 1hr 30 bus journey. While their CEO gets paid €280,000 . Let that sink in

If I could give it a zero I would absolutely useless service route 55 is always and I mean ALWAYS late or doesn’t even come waiting 2 hours for a bus not to come the most useless travel company known to man kind

This is nothing short of a scam. Do NOT use if you need to get somewhere reliably. My airport bus from Maynooth never showed up, no one informed us, refunded the ticket, or is replying to my emails. I would have missed my flight if I hadn't paid 70 € last minute for an Uber.

Bus just didn’t show up the 100 Castlebellingham too Dundalk

Driver called me a fool for waiting for the bus.

Buses have been consistently late, with some services not showing up at all, and now even more routes have been cut. It’s becoming increasingly unreliable for daily commuting, causing unnecessary stress and delays.

If you rely on public transport, I would strongly recommend planning alternative routes where possible, whether that’s using different bus lines, cycling, or flying on a broomstick. Would be far more reliable as a means of transport.

Useless service never on time or sometimes cancelled bus route 2
Please use wexford bus 740 which is more reliable Now twice in continuous week

Absolutely disgraceful, me and two other girls were waiting for the bus in Castlerea to athlone and it didn’t even drive into the bus stop. We waved and shouted and ran after the bus yet the driver still wouldn’t stop. We then had to wait two hours for a following train, safe to say we’re never relying on an irish transport system EVER again!!!!

My daughter forgot her suitcase on the bus which had . Bus eireann helped us find her bag. The kindness and attention to help was brilliant from several staff that we spoke with. Thank you for all your help.

I write as I wait for the bus. It's been an hour. Bus drivers the most angry people you will meet in your life. Don't give anyone a chance to sit down after getting on the bus. Very rude. Unreliable times.

The no 64 4.10 to Galway has left Derry at 4:36 again . The 3rd time in a row this has happened . It will get stuck in Letterkenny on the way in and out . Absolute joke of a service

I have just had the most disgusting experience travelling on your service.
I boarded the 51 at Galway bus station to travel to Shannon airport.
I was seated near the toilet on the bus when a young lady attempted to use it about halfway through the journey.
She was unable to access the toilet as it was locked and because I was seated closeby she asked me if anybody was inside.
I told her that I was sure that nobody was inside as since the beginning of the journey nobody had used the toilet.
When the bus stopped at Gort, I approached the driver and asked her if the toilet was in service.
The driver informed me that the toilet was not in service and immediately told me that in future I should not drink before boarding the service.
I was absolutely stunned and informed her that I had not been drinking and whether I had or not was none of her business and informed her that it was not me but rather a young lady that needed to use the toilet. I enquired as to whether the young lady had time to visit a local restaurant to use the toilet and was informed, no.
The driver then told me that I needed to be quiet otherwise I would be removed from the bus.
I have never been spoken to like that before in my life and have absolutely no hesitation in informing you that in my opinion this particular driver is an absolute disgrace and should not be in a customer facing role.
This particular driver is ignorant and rude.
I will be taking this matter further.

These drivers would be dangerous if they could communicate anything beyond "I'm in a rush". Three driver changes on the EXPRESSWAY bus and not a single one could be bothered to even call back "lads we're stopping for a few minutes". Additionally pulled away before I and others were fully seated, and I am a full-time mobility aid user with a physical disability, and the first driver genuinely seemed like he'd never driven outside a city with the way he handled rural roads.

my sister struggles with autism and toorettes syndrome and is paralyzed in her arms , she lives in alone on boheermeen , my sister is at home bored and nothing to do because there’s no busses in boheermeen and the closet bus is tankerstown but she phiscally can’t walk there , i have put in many complaints about this and soon she’s gonna be in a wheelchair and she needs to do her food shopping and i don’t live near her so i can’t help her and we needed busses local here so peoples get busy and get one here please

Not that they are going to see this because if they did then they would actually improve their bus service. For the past 3 years I have been taking the 101 route to and from college. For those 3 years it has always been terrible and inconsistent but I just put up and shut up. However, this past week really takes the cake. In this past week alone I have had 4 buses cancelled, 2 not show up and been skipped by 9. Now im no genius but those statistics sounds wrong dont they. Literally today as I write this review I have been waiting at a bus stop to go home for the past 2 hours (101 is meant to run every 25-minutes 🙃). Now I'm not getting upset at the bus drivers as they cant help it but surely the higher ups can figure out a better way of running one of their most popular bus routes. I mean really, how hard could it be because sometimes it really feels like there is just no one running this company and they just pick and choose where and when they wanna show up.

Got the 115 to Maynooth, stood up at the bustop that stops at the Glenroyal hotel, the driver started shouting this is not a drop off point, I said I seen people getting off here before, he also said liffey valley stop is not a drop off point. I said so I can't get off this stop, he began shouting, he made a show of me going on and on. A horrible rude aggressive man thinks he can bully people

Busarus this morning. Waiting on bus. No heating in busarus. Toilet role holder knocked off wall. Hard woden slatted seating.
Good part, all the buses are running on schedule.

In all fairness the bus driver was very polite and friendly to all the passengers. However his driving was nothing short of dangerous. He was so fast, kept hitting the curb and at one point was on his phone. How did he get a license?
211-G-2368