Currys Business Avis 

Swift action taken by Francesca when I made a mistake ordering through Curry's Business.

Currys business Account Manager Daniel Green was great in a recent purchase discussion for business hardware. His communication was quick, efficient and friendly whilst explaining everything well. He advised about products that would compliment what I had already chosen and he arranged delivery and explained timescales involved (which the wider team then over delivered on by having the equipment arrive by lunchtime the following day). The equipment I chose was in stock, which obviously helped, but Daniels speed, and the systems behind him, to process the order ensured a swift delivery. Thank You

Placed order. Paid £20K on credit card to secure stock at Friday lunchtime under advisement from acc manager.
Monday: stock unavailable cannot complete order.
Multiple emails required to initiate a slow refund and credit notes arrived instead requiring further clarification.

very bad experience with installation. twice faulty installation and could not fix it so will not use them again

We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less than 24 hours, and we received our order the very next day! Brilliant support from Matt and super easy for us to select Currys Business because of it. Thanks so much!

Incompetent to the highest degree. I came in asking for a long mac charger and was given a short iphone charger. This also took over half an hour out of my day to sign up for a measel 5% off with your lackluster business hub. You really need to shape up if you want to survive this current climate because you won't be the big fish you were much longer.

EDIT: I don't understand why you are responding to this. You hounded me repeatedly for a review and I gave you one. I won't get back my time you wasted. There's nothing you can do to rectify this. I just gave you a review because you kept asking. Maybe stop pestering people for reviews when you're not going to like what they say. This is also not an unprompted review I click on the link on the email. I have a receipt right here that I would attach if it would let me.

Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again. As the bill was late being paid there was a block on the tablet for calls and roaming wifi. I assured Jesse I had paid this and she was kind enough to get this lifted provided that payment came through within a certain time. This really assissted in keeping our business running smoothly and without delays and frustrations. Thanks for your assistance Jesse, much appreciated.

Francesca, Daniel, Matthew, and Samuel, thanks to you guys we keep buying from Currys. Many thanks

Full ownership of problem (missing parts of order) and fix by Francesca

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brilliant, she had all the answers to my queries, deal with them efficiently and was very pleasant to deal with. Thank you Francesca you have made my day.

From start to finish the service and communication were excellent. One of the items developed a fault and the return was quick, free of charge and faultless. Communication via the contact Francesca was very professional.

Excellent service, great communication. Delivered on time with professional delivery drivers

Honestly so disappointed with business customer services at Staples Corner. I have had an issue with my fridge since I installed it and they still have not sent anyone to replace it...this has been going back and forth since June. So upsetting

Re:Francesca who Business Support Specialist
Currys Business, 6th Floor, Merck House,
Poole, Dorset, BH15 1TW.

Francesca has provided me and my Company with a great service this saving much of our precious time.

Emails have been responded to promptly thus solving any issues we have and addressing our queries.

It has been great customer Service. 10 out of 10

The customer service is awful. They are unable to help with any business orders.

Rob Hennesy Account Executive is simple SUPERB !

When I placed the order I received an order confirmation email saying the cost for the washing machine and delivery was £264.93. The invoice doesn't get sent until after delivery (why), and the invoice was for £269.10. I checked my bank statement and the higher amount had been taken. I have emailed currys twice to get this corrected and have received no reply