Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely horrific service. Suspended profile for 'breaching guidelines' - I've read over the guidelines about 10 times and I can definitely say I comply. After multiple attempts at fixing the... Voir plus

Noté 5 sur 5 étoiles

Our experience with Businessly has been outstanding. We've booked consultants for web development, digital marketing, and copywriting, and each time, we've been impressed with the quality of expertise... Voir plus

Noté 1 sur 5 étoiles

I go into my business account and it asks me to get verified. When I click on the business name, it takes me to a public google search results page. I then click get verified and the only thing they... Voir plus

Noté 1 sur 5 étoiles

I recently moved address and accidentally added a business address when I'm a sole trader, instead of updating the service area. My profile then became unverified and so far it has been a week an... Voir plus

1,8

Bas

TrustScore 2 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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1,8

Tous les avis

(29)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Pure GARBAGE. RUN!

I was only on Trustpilot for 5 days, got zero reviews, and was still brand new when my business was rejected. What makes it worse is that I still have no clear explanation for why, yet they leave a public mark showing the profile was denied. It feels unfair, vague, and completely lacking in transparency for a platform that’s supposed to build trust.”
If you want, I can make it:

20 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Without doubt the worst customer support

Without doubt, the worst customer support i have ever come across. Clueless reps who know nothing about how their own platform works. Tell lies to get around things. No point reaching out to them for help - your better going to a product expert on their community forum. I Have never dealt with such incompetent people in my life. Make me want to throw my laptop out the window. Fully reflects Google as a company, woke, weird and i wish they were none existent.

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Google is the last piece of crap - not using Google Business

Google is the last piece of crap, do not use their own services / my Business!

That Google (my Business) is the last piece of crap is undisputed.

People, think about it - Google, the pile of crap, does not use its own services! ...

Google does not use the Google Business / my Business option.

Why -> Users could give Google feedback - and Google would have to respond - according to the terms!

17 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Pretty disgusted after setting up a…

Pretty disgusted after setting up a couple of adverts, when I specifically chose the exact keywords to use, and they were showing the ads costing me about £9 PER click to words like to, the, at, which is nothing to do with EMF protection. FFS, what a waste of money, but what the hell does greedy google care. I didn't get any sales.

16 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

140 FAKE GOOGLE REVIEWS

A competitor received 140 5 star reviews in 1 week I asked the owner how and he said that he got all his friends to write reviews for him.

This is a violation that is published in the Google Business website.

I reported all the reviews and none where taking down.

Now I'm contacting everyone I know to write fake reviews.

Why not if it works for 1 it should work for all.

13 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Abysmal customer service

Abysmal customer service. We received a clearly fake review on our site(which we have evidence) and after multiple attempts to contact and report the issue to google, we only receive copy paste responses. I even followed the exact instructions of one of Google's response emails to escalate the report and Googles response was to 'stop sending reports' This department seems more about getting people to give up than actually resolving any sort of legitimate issues. This is Negligence at its finest.

9 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Help restore my business

Hi
My business was removed from Google Maps and I don't know why. Customer Support doesn't help at all: I sent docs, but my request was rejected because of some "violations", which can not be specified so I can fix them. HELP! I don't know what's wrong!

12 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Backwards culture of the highest order

Fantastic institution let down by removing honest hardworking companies from Google Maps with no exact explanation into what we've done wrong and nowhere to re-appeal after giving them the correct documents!

28 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Sent three support request and three…

Sent three support request and three replies the same copied and pasted reply . they ask people to find the answer from google forum which is not reliable and it is not from google technical team .

29 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Rubbish keeps deleting my business…

Rubbish keeps deleting my business profile every few weeks once I start getting reviews then I have to create a new one which get deleted as well every time you email google they just send an email back with links on how to appeal which does nothing rubbish and pointless service

26 février 2025
Avis spontané
Noté 1 sur 5 étoiles

This service should be closed permanently

This the worst service in existence, Google Business use arcaic and primitive methods to get you verified and once you obtain your verification the uneffective platform will suspend your profile without explanation.

The most creepy part of this is that google creates randomly profiles of your own company with wrong information and errors that will affect your company negatively.

I don't know what to think anymore of these people, just wish to see, that the way the treat us, they get treated.

5 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Must use a phone to verify business.

I go into my business account and it asks me to get verified. When I click on the business name, it takes me to a public google search results page.
I then click get verified and the only thing they accept is a video recording. when following through the steps, they expect people to complete the verification using a mobile device. How do people verify their business if they don't have a mobile device or a device that works with google? At least a competitor will allow business verification by mailing a post card to the business address. Google should allow this as an option, not make people buy specific mobile devices just to verify a business.

12 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

I recently relocated and trying to…

I recently relocated and trying to update my business details are a complete nightmare, 6 months later and still no progress and I am unable to contact support.

Poor to say the least.......

5 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I recently moved address and…

I recently moved address and accidentally added a business address when I'm a sole trader, instead of updating the service area.

My profile then became unverified and so far it has been a week and nothing has been done. No one from Google seems to understand English, this is now affecting my business as I'm still appearing in search results for my old service area.

All I keep being told is it has been escalated. How difficult is it to just revert my profile back to how it was?!!!

20 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Unhelpful support, disgusting behaviour

Unhelpful support, they can’t speak or understand English, they lied that my business was verified now they are asking me to verify again, they keep wasting my time without helping, they do not read the messages properly, my business information is now displayed incorrectly by someone else because of Google’s incompetence

10 février 2024
Avis spontané

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