Busseys Norfolk Avis 

1st time buying an EV car, all the salesmen are very helpful. Daniel, Connor, and Brandon are all helped me with understanding the car, register the paper, etc. Especially Connor, he’s dealing with my purchase and he’s trying to keep me updated. He explained everything to me and didn’t force to sell anything. He made the whole purchase smooth and happy.

Daniel and Connor were both patient, kind, considerate and the perfect sales people. Neither were pushy, both friendly and helpful. Gave us all the advice we needed, gave us all the options, time to consider, answered all our questions and let us change our minds as many times as we needed.

We recently purchased a new BYD Dolphin Surf from Busseys BYD on Hall Road. Our sales person was Matthew Browne who was very friendly and polite, not pushy. Other staff that we had contact with were also friendly and helpful. My wife was upgrading from a very basic Ford KA to this latest all electric vehicle with lots of bells and whistles. She was a little apprehensive but Matthew was fully familiar with the car and explained many of the available features to my wife. I had a couple of minor issues with the finance, however Matthew quickly sorted them for me. All in all the purchase was a very pleasant experience and my wife is extremely pleased with her new car. Matthew is a definite asset to the company. Thank you Busseys and thank you very much Matthew, your help was much appreciated.

As a motability customer my experience with Busseys and Chloe, the Motability Salesperson, was very good. I opted for the new Capri all electric, as it is well appointed and has a boot space large enough for both my and my partners mobility scooters and walking frame. Bigger than the Explorers. However, hoists are not compatible so a scooter that comes apart is necessary.
Chloe’s experience of working with disabled people stands out as she appreciates that not all disabilities are noticeable, and she was kind and helpful in the way she treated us.
I would like to thank Chloe, Busseys and also Ford, for building a vehicle and associated phone connectivity applications that bring the driver and vehicle together. Brilliant.

Derice Hamlin at Busseys was very helpful and informative and kept in touch through the process of buying a new car. He is also available to answer any questions i have about the vehicle after sales.

Excellent service. Connor has been extremely helpful and informative. The whole experience has been very easy and professional.

Really great customer service from start to picking up the car

Excellent service from Matt. Very helpful and informative.
Really pleased with my experience and with my new BYD

Up graded my BYD sales team as always are great , would highly recommend Busseys Norwich

We bought a new BYD Seal U from Busseys at Norwich. Overall the experience was great. Daniel Gheorghe was our salesman and he couldn’t have been more friendly, professional and knowledgeable about the car. Daniel was quick to respond to every query we had and we didn’t feel rushed or pressured at any point during the sale. The handover of the car was so useful as Daniel went through all the car settings with us and helped set the car up to our preferences. There was nothing negative about our experience with Busseys.

A very smooth, stress free and straightforward experience. Brandon was really helpful with all my questions. A great experience all around. Thank you!

Despite challenges outside of Busseys control, the customer service received was exemplary during the collection of our INEOS Grenadier.
Very highly recommended and professional dealership.

A easy and professional purchase, Ant and Sam really went the extra mile to help me to select the right product for me. I have purchased many vans over the years and would recommend Bussy without hesitation.

1st class service from all at Busseys.
Special mentions for Daniel and Brandon, who conducted themselves in a professional manner with courtesy throughout the whole purchasing process.

Brandon was very efficient and friendly and it was a pleasure to meet him. Liam was also very good when we initially came in. Showroom very clean & welcoming.

Absolutely incredible experience throughout the whole sales journey. Worked with Brandon, Daniel and Simon who all were incredibly knowledgable, helpful and supportive throughout the process. Brandon especially with all the back and forth calls to my endless questions. Would highly recommend

Everything was good
Thank you Matt

Daniel was very good explaining the process how the things on the car worked
I’m very happy with my experience at Busseys
Thank you
CL NORTH

Dealt with Ant in the commercial team, great chap to deal with. Knowledgeable, professional and thorough. Would recommend.