Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Prvi put sam koristila sada ovu aplikaciju za kupovinu karata. Funkcioniše dobro. Prilikom kupovine karte na linku mi nije izašla željena karta za štampu, odmah sam kontaktirala sistem za podršku p... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I booked a ticket from Kotor to Budva. The platform is very handy for checking timetables and reading reviews of each operator. However, it would be helpful to clearly state that printing the ticket i... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Avoid it! Doesn't make sense to buy a ticket here, it's always cheaper in the bus station and there's always room. The prices they advertise are not true, otherwise known as false advertising, you'll... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used it yesterday to buy a ticket. Didn't need to print it. There are more carriers that do not need a printed ticket anymore. I have been using their services for years now and have only good words a... Voir plus

4,0

Bien

TrustScore 4 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good and reliable

Used it yesterday to buy a ticket. Didn't need to print it. There are more carriers that do not need a printed ticket anymore. I have been using their services for years now and have only good words about the customer support they provide. Good and reliable.

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Greate service and very helpful…

Greate service and very helpful support.
I used there service to travel Serbia ,Croatia ,Montenegro and Albania.
Everything was perfect and buses were on time.

9 octobre 2024
Avis spontané
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Réponse de Busticket4

Dear Ognjen,
Thank you for your kind words! We truly appreciate your feedback!
We hope you will use our services again!
Best regards,
Support Team

Noté 1 sur 5 étoiles

Do not waste your time with these…

Do not waste your time with these people. You pay for your ticket online and only then do they tell you that you need to print the ticket out. Who carries a printer in their rucksack when they're travelling?!?!

20 octobre 2024
Avis spontané
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Réponse de Busticket4

Dear Sarah,
We are sorry for the inconvenience you experienced on our website.
We would like to note that information about the mandatory printing of the ticket is located on the pre-payment page, where you enter passenger information.
In accordance with the traffic law, passengers must have a printed ticket purchased online when boarding the bus. The ticket can be printed at the bus station, at the information counter.
Also, some carriers have recently started accepting e-tickets, so they don't need to be printed.
In any case, thank you for your comment so that other travelers are aware of the rules regarding ticket printing.
We hope you will use our services again.
Best regards,
Support Team

Noté 5 sur 5 étoiles

Excellent, Safe, Prompt and No Issues. Highly recommend

Based on previous reviews, we were very sceptical and somewhat anxious of the coach services and route. However, to our pleasant surprise, we had no issues and the journey was smooth, prompt, comfortable and quite easy. Our tickets were €32 each on BusTicket4 site, for Centrotrans Coach, for an overnight coach transfer from Tivat, Montenegro to Sarajevo, Bosnia. I would highly recommend the service, based on my excellent experience. As British tourists, the coach service was very similar to the National Express. The Tivat coach station was clean, air-conditioned and comfortable. The staff at coach station were very helpful and kind. The man informed me that the coach would leave 15 minutes early, so we had ample time and communication. In addition to this, the coach drivers were helpful. They charged €1 per bag stored in the coach hold. Given we departed from Tivat, I recall there were three additional stops (Budva and some others) in Montenegro, before the journey into Sarajevo, Bosnia. The driver was cautious, drove extremely well and we encountered no issues. He made a bathroom stop before passing the border into Bosnia.

24 août 2024
Avis spontané
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Réponse de Busticket4

Dear Samrah,
Thank you for your kind words! We truly appreciate your feedback!
We hope you will use our services again!
Best regards,
Support Team

Noté 1 sur 5 étoiles

Sold a ticket for a bus that doesn't exist

Sold a ticket for a bus that doesn't exist. The real timetable changed months before. Completely wasted a day waiting around for this

11 juin 2024
Avis spontané
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Réponse de Busticket4

Dear Shane,
The bus was canceled due to force majeure. Unfortunately, these things are unpredictable and can always happen in traffic.
We are sorry that your travel experience was negative.
We hope you will use our services again.
Best regards,
Support Team

Noté 2 sur 5 étoiles

Need to be careful

This is not a bus company! It seems their schedule is reliable, but you may face problems when entering the bus. A. Driver asks for a printed version of a ticket (sorry I am tourist, I have no printer in my pocket). B. Actually there were no seats available on my route, despite I paid for the seat. PS. I traveled inside Montenegro. At least here drivers recognize tickets issued by busticket4me

10 juin 2024
Avis spontané
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Réponse de Busticket4

Dear Anton,
Thank you for your review. In Montenegro, in accordance with the traffic law, passengers must have a printed ticket purchased online when boarding the bus. The ticket can be printed at the bus station, at the information counter.
Also, some carriers have recently started accepting e-tickets, so they don't need to be printed.
In any case, thank you for your comment so that other travelers are aware of the rules regarding printing tickets.
We hope you will use our services again.
Kind regards,
Support Team

Noté 1 sur 5 étoiles

… Hände weg von dieser Plattform

… Hände weg von dieser Plattform, haben ihr Reservierungssystem nicht im Griff - wir bekamen nie eine Bestätigung, daher haben wir eine andere Plattform benutzt - das Geld wurde dann abgebucht und auf die Reklamation bekam ich folgendes
Mail …
Dear,
With respect, we believe that we have exhausted all capacities in the dialogue of proof, and with this email we will end the correspondence on the specific issue

7 août 2023
Avis spontané
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Réponse de Busticket4

Dear Hans,
We are sorry for the inconvenience you experienced on our website.
As we stated in our communications, we do not have your reservation in our system. Also, after checking with our bank, we received a notification that your transaction was not debited in their system.
We are sorry if you found our response offensive, but we believe we did everything we could regarding your purchase, but it simply was not successful in either our system or the bank's system.
Best regards,
Support Team

Noté 5 sur 5 étoiles

I had to cancel a ticket since our…

I had to cancel a ticket since our flight have been delayed. I called to the assistance support. And he returned me right way the money. And explained me everything. The English pronunciation was so good and kind.

Update. We bought another ticket and took a new bus the next day, it was on time. We did not have any inconvenience. Thanks for all

29 juillet 2023
Avis spontané
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Réponse de Busticket4

Dear Pablo,
Thank you for your kind words! We're glad to hear that our support team was able to assist you quickly. We truly appreciate your feedback.
Best regards,
Support Team

Noté 1 sur 5 étoiles

Bus driver wouldn't let us on

Bought 2 tickets online and paid. The bus driver wouldn't let us on with online tickets. Avoid!!!

8 juin 2023
Avis spontané
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Réponse de Busticket4

Dear Emily,
We are sorry for the inconvenience you experienced on the planned trip.
Please note that our portal deals exclusively with the sale of bus tickets online and that we do not participate in any way in the organization of transportation. The bus driver is not our employee and we assume that the problem was due to the printing of the ticket purchased online, as some carriers insist that the purchased ticket be printed.
In any case, thank you for your comment so that other travelers are aware of the rules regarding ticket printing.
We hope you will use our services again.
Best regards,
Support Team

Noté 1 sur 5 étoiles

100% scam

100% scam. Stole my money for a ticket Žabljak — Podgorica. There’s even no active “contact” link on the website.

2 août 2022
Avis spontané
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Réponse de Busticket4

Dear Anna,
We are sorry for the inconvenience you experienced on our website.
The problem you experienced may have been caused by an error in the banking system. Please send us information about your purchase (transaction number) to our support email - support@busticket4.me.
We would like to note that you also have a contact form on our website, in the upper right corner, next to the language selection bar.
Best regards,
Support Team

Noté 1 sur 5 étoiles

This website is a total scam

This website is a total scam. I tried to book 3 tickets from Podgorica to Tirana. First time it said transaction declined. I tried again and it said transaction failed aswell. I checked my emails and didn't recieve any tickets. Today I looked in my bank account and both transactions were booked of my balance. They scammed me out of 130€ and are not responding to my emails.

21 juillet 2022
Avis spontané
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Réponse de Busticket4

Dear Lennart,
We are sorry for the inconvenience you experienced on our website.
The problem you experienced may have been caused by an error in the banking system.
The bank's server sometimes freezes your funds due to a declined transaction, but if you haven't received the tickets, the money is returned to your account after 48 hours.
If you have not received your money back, please contact us to our support email - support@busticket4.me.
Best regards,
Support Team

Noté 3 sur 5 étoiles

Avoid it. Prices are misleading

Avoid it! Doesn't make sense to buy a ticket here, it's always cheaper in the bus station and there's always room. The prices they advertise are not true, otherwise known as false advertising, you'll end up paying 2 euro or more in the bus station because you can't use that ticket directly, you'll still have to go through the station either way. On their website they don't comply with standards of displaying that this is not a real ticket, this is just a partial ticket, the real ticket is givn in the bus station, and you have to pay for it.

5 juillet 2022
Avis spontané
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Réponse de Busticket4

Dear Nicolae,
The additional 2 euros you paid are station service fees that are not included in the price of the ticket purchased on our website.
Admittedly, there are stations where the fees are included in the price of a ticket purchased online, but most stations require that fees be paid directly to them, at the counter.
In any case, thank you for your comment so that other travelers are aware of the rules regarding bus station fees.
We hope you will use our services again.
Best regards,
Support Team

Noté 1 sur 5 étoiles

They mislead people saying that there…

They mislead people saying that there are just a few tickets available for tou to rush and buy right aeay. You can buy cheaper at bus station! There are a lot of availability as nobody really want to go to those countries they operate. They are not very supportive with customers. I had a big issue with a bus company and they are saying that they dont have anything to do with it as they only sell tickets. They dont provide complete information and this is crucial when visiting an odd country with other language and rude people.

4 mars 2020
Avis spontané
Logo de Busticket4

Réponse de Busticket4

Dear Alexandre,
We are sorry for the inconvenience you experienced on the planned trip.
Please note that our portal deals exclusively with the sale of bus tickets online and that we do not participate in any way in the organization of transportation.
If you had a problem with the carrier or the bus crew, you can resolve it with them. We are here to help and assist you in resolving the problem, but we cannot influence it.
We would also like to emphasize that while our website lists how many tickets you can buy online, it does not list how many seats are left on the bus, given that we do not have complete bookings for the carrier.
We sell tickets exclusively from the seat quota allocated to us by the carrier.
In any case, thank you for your comment so that other travelers are aware of the rules regarding ticket purchase.
We hope you will use our services again.
Best regards,
Support Team

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