I placed an order in March, chased this up numerous times via email, including after my reply on my previous review I left (see below), and still no response or items bought received. This is extremel... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... Voir plus
L'entreprise a répondu
Unfortunately this company is a scam. I placed my order, money taken and no items sent. It's been weeks now. I contacted the company straight alway about the missing order. No reply, no acknowle... Voir plus
Had seen these mentioned on a guinea pig rescue site. Having battled with metal bits of wire, which squeeze water out for a number of years thought what a great idea. Yes it initially seems a bit ex... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
Coordonnées de contact
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, Royaume-Uni
- 07709742646
- info@buttercuppetproducts.co.uk
- buttercuppetproducts.co.uk
3,4
Moyen
234 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 73 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
for a young company they listen which…
for a young company they listen which makes a change from other companies....I had a problem and they were quick to fix it.........they might be slightly dearer than other companies but my goodness they;re product is a lot better so much so I bought another 3 bottle holders so that is 5 in tole....brilliant service and easy to contact.....would highly recommend them
13 juin 2024
Avis spontané
Réponse de Buttercup Pet Products
Hi there! We want to thank you for taking the time to write such an amazing review! It means so much to us as this is everything we strive for! Thank You :)
Great product
Great product, easy to fit on my different enclosures easy to move hight for my rabbits
3 juin 2024
Réponse de Buttercup Pet Products
Amazing! 🤩 Thank you for your kind words 🙏
Excellent service
Excellent service, I messaged as I'd realised I'd ordered all bottle holders same colour but one of them I wanted a different colour ect pink, I messaged and they were quick to reply and they changed it fir me with no problems.
Bottles are fab and the holders are good quality aswell as such a good idea as easier to get bottle out rather than struggling with a bit if wire.
I have 2 older children with learning disabilitie and they could never manage to do the water but they can now, so highly recomend this company and thier products 😀.
6 juin 2024
Avis spontané
Réponse de Buttercup Pet Products
Thank you so much for taking the time to write such a great review! We really appreciate it! :)
So glad I only ordered one to try out
So glad I only ordered one to try out, original order arrived broken so they sent out a replacement, replacement has lasted less than 4 months and broken in the same way as the original arrived, the bases are too weak and brittle to be worth the money paid for it
6 février 2024
Réponse de Buttercup Pet Products
Hi there, we are so sorry to hear about the issues with your bottle holders. We want to get this sorted for you! Please contact us at hello@buttercuppetproducts.co.uk and we shall get this resolved! Many thanks, Jordan :)
Really good quality item
Really good quality item. Great customer service too. I also have two bottle holders and they are excellent too. Thank you
23 mai 2024
Réponse de Buttercup Pet Products
Thank you for taking the time to give us such amazing feedback! :)
Bottle holder
Good product, arrived in good time, feels strong and keeps the bottle upright so doesn't leak so much.
31 mai 2024
Avis spontané
Réponse de Buttercup Pet Products
That is great to hear! :)
Quick delivery
Quick delivery. Really good products with nice colours to choose from, I have had zero issues with mine so far! My only suggestion would be to add an option for double sided sticky bits as an attachment idea! I have a pet sideboard so I’ve stuck mine to the inside wall instead of screwed and so far so good :)
13 mai 2024
Réponse de Buttercup Pet Products
This is something we are in fact looking into! Watch this space... :)
Second time buying this product got…
Second time buying this product now got 6. Makes changing bottles easier and access for water for my disabled pig easier.
9 mai 2024
Réponse de Buttercup Pet Products
That is a lot of bottle holders! Thank you :)
We love these bottle holders
We love these bottle holders. We have 4 now. They make changing the water so easy, no more wires which always pop off.
29 avril 2024
Réponse de Buttercup Pet Products
That is great to hear! The wires are so annoying aren't they! :)
Absolutely spot on
Absolutely spot on, couldn’t find a bottle clip that fitted securely on our c and c cage and I detest the metal clips that come with the plastic bottles so these bottle holders were my dream! They are so easy to use and change the bottles out and are very securely attached to the cage. Ordered larges for my piggies and a micro for my hamster and they have made water change time so much simpler!
1 mai 2024
Avis spontané
Réponse de Buttercup Pet Products
We love to hear this as it is exactly why we did our bottle holders in the first place! Thank you so much :)
Great sturdy products loved by TheSqueakLife
Great sturdy products loved by us at @thesqueaklife
24 avril 2024
Réponse de Buttercup Pet Products
Thank you so much for your feedback! :)
Game changer
🩷🩵❤️Game changer for water bottles so easy to fit to cage and to refresh water, Beautiful colours available . 🙏🙏
17 avril 2024
Réponse de Buttercup Pet Products
A game changer indeed! Many thanks for your feedback, it helps us do what we do! :)
The product is excellent
The product is excellent and the bottles are held securely and easy to change water in bottles without fiddly wires.
15 avril 2024
Réponse de Buttercup Pet Products
Thank you so much for your feedback! Long gone are the fiddly wires!
Bottle holder
Lovely item, suited the purpose it was made for, look s great and easy to install.
17 avril 2024
Réponse de Buttercup Pet Products
Thank you so much! It's great to hear you shopped with us again! :)
Super!
Super quick service and a great product. Both Guinea pigs love their new water bottle setup. Many thanks!
2 avril 2024
Réponse de Buttercup Pet Products
We are so pleased your piggies love their new water bottle set-up! It means a lot, thank you :)
Great Product
The product was delivered promptly. It was easily installed and a great design. I would definitely recommend their pet water bottle holders.
25 mars 2024
Réponse de Buttercup Pet Products
A BIG thank you for your feedback, we really appreciate it! :)
Réponse de Buttercup Pet Products
Thank you for your feedback! It means a lot to us! :)
Great product
Arrived quite quickly.
Good quality, easy to attached.
Great design to attach onto wooden side of guinea pig house.
25 mars 2024
Réponse de Buttercup Pet Products
Thank you for taking the time to give us your thoughts! We really appreciate such great feedback! :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.