Lovely speaking with Ash - he was knowledgeable and wanted to understand what my needs were for the car warranty - rather than suggesting what he thought would be right! All sorted within a matter... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
An absolutely flawless experience with James at BuyAWarranty. I've been shopping for an extended warranty since buying my Dacia and the dealership wanted to quote me £66 a month. On browsing onl... Voir plus
L'entreprise a répondu
Sales was brilliant, not sure how well the warranty works not needed it. I’m a little disappointed that I have not had the documentation by post as promised. I’ve had it by email but asked for documen... Voir plus
L'entreprise a répondu
The warranty was explained perfectly by your experienced member of staff , Thomas who is very knowledgeable and a vital member of your sales team , nothing was impossible for him , from call to sale... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Buy A Warranty is a trusted UK vehicle warranty provider, helping drivers protect their cars and vans from unexpected repair costs and breakdown expenses. We provide flexible car warranty and van warranty plans designed to give motorists peace of mind, dependable support, and greater confidence on the road. Whether you have recently purchased a used car, rely on a family vehicle, or need protection for a van, Buy A Warranty makes vehicle cover simple, accessible, and easy to manage. Our warranty options are built to help reduce the financial stress of sudden mechanical or electrical faults, so you can avoid costly surprises when problems occur. Customer care is at the heart of our service. From your first enquiry to ongoing aftercare, our team offers clear guidance, explains the claims process in straightforward terms, and helps you choose the right level of vehicle warranty cover for your needs. With competitive pricing, transparent support, and a commitment to delivering a smooth customer experience, Buy A Warranty supports drivers across the UK with reliable vehicle protection they can trust from start to finish. We are here to help you stay protected, manage repair risks, and drive with confidence every day.
Coordonnées de contact
Royaume-Uni
- buyawarranty.co.uk
4,8
Excellent
233 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Car warranty purchase
The warranty was explained perfectly by your experienced member of staff , Thomas who is very knowledgeable and a vital member of your sales team , nothing was impossible for him , from call to sale everything was done in ten minutes, I’m so grateful for his help , hope to be speaking with him again next year for my renewal, will definitely put your forward with family and friends looking for for a warranty 5 star company
Kind regards MR S Murray
9 juillet 2026
Avis spontané
Great customer service
Great customer service. Took out a policy, had a query and reply received and resolved that afternoon. Highly recommend
7 juillet 2026
Avis spontané
My experience joining Buyawarranty has…
My experience joining Buyawarranty has been good.
I find it very simple and easy to sign up and can recommend this company without hesitation.
26 juin 2026
Réponse de Buyawarranty
Thank you Mr. Clarke for your kind feedback. We’re really pleased to hear that joining Buyawarranty was simple and easy when arranging warranty cover for your BMW X1. It’s great to know you would recommend us without hesitation. We aim to provide good vehicle warranty cover, a straightforward sign up experience and an easy claims process should you ever need support. Thanks again for choosing Buyawarranty and we wish you safe driving.
Simple to set up
Operator answered all my questions was very knowledgeable and polite. Whole process was very simple and quick
3 juillet 2026
Réponse de Buyawarranty
Thank you Mr Shiner for your kind feedback. We’re really pleased to hear that our operator answered all your questions clearly and was knowledgeable and polite throughout. It’s great to know you found the whole process simple and quick when arranging your vehicle warranty. We aim to provide helpful support, comprehensive car warranty cover, and good value protection with a straightforward experience from start to finish. Thanks again for choosing us and safe driving.
Great Service from Ash - to allow me to get the right level of cover - Happy Customer!
Lovely speaking with Ash - he was knowledgeable and wanted to understand what my needs were for the car warranty - rather than suggesting what he thought would be right!
All sorted within a matter for 15 mins.
Happy Customer - knowing I have the right level of warranty for my car.
Thanks Ash :-)
3 juillet 2026
Avis spontané
Réponse de Buyawarranty
Thank you Henaa for your lovely feedback. We’re really pleased to hear that Ash took the time to understand your needs for your Mercedes Benz and helped arrange the right level of car warranty cover within 15 minutes. It’s great to know you felt supported and happy with the service. We aim to provide clear, comprehensive vehicle warranty cover at a good price, with helpful guidance throughout. Thanks again and safe driving.
Sales was brilliant but no post
Sales was brilliant, not sure how well the warranty works not needed it. I’m a little disappointed that I have not had the documentation by post as promised. I’ve had it by email but asked for documentation by post and I’m sill waiting.
20 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you Mike for your kind feedback. We’re pleased to hear you found the sales service brilliant when arranging warranty cover for your Range Rover Evoque. We’re sorry your posted documents have not arrived yet. They were sent to your address, but may have been delayed in the post. We’ll arrange for them to be posted again so you receive your vehicle warranty documents. Thank you again and safe driving.
A very nice gentleman spoke to me
A very nice gentleman spoke to me, explained everything clearly, I would recommend this service to everyone. I would ask for James in the first instance.
27 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Steve. We’re really pleased to hear that you had a positive experience and that everything was explained clearly by James. It’s great to know he made the process helpful and comfortable for you, and we truly appreciate your recommendation. We’ll be sure to pass your comments on to James, who will be delighted to hear them. Thank you for choosing us, and we wish you safe and trouble free driving.
Was made comfortable with everything…
Was made comfortable with everything James was telling me .
27 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Phil. We’re really pleased to hear that James made you feel comfortable and reassured while explaining everything to you. It’s important to us that customers feel confident, informed and under no pressure when choosing their warranty cover. We’ll be sure to pass your comments on to James, who will really appreciate them. Thank you for taking the time to share your experience, and we wish you safe and trouble free driving
Total Scam you have to go around the…
Total Scam you have to go around the houses with the Claims team . I’ve never known anything like it .plus when you have made the claim on which they don’t pay out, your locked in for twelve months payments.
They will do everything in there powers not to pay out the information they requested was just ridiculous.That’s with the Platinum cover . Quite laughable really good old fashioned Conners 😂
27 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for sharing your feedback. We’re sorry to hear that you feel frustrated and disappointed with your experience, particularly around the claims process and the outcome of your claim. Vehicle warranty claims are reviewed in line with the cover terms and the information required to assess each case, but we understand that this process can feel inconvenient when expectations have not been met.
We take comments like yours seriously, and fairness, clarity, and helpful customer support are important to us. As we cannot review account details publicly, we would welcome the opportunity to look into this properly with you.
Please contact our Customer Support Team so we can review the matter further.
Kind regards,
Customer Care Team
I was happy with the level of service I highly recommend them.
I was happy with the level of service I got from Thomas. Very friendly and was able to answer all my questions and queries.
25 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Firdous. We’re really pleased to hear that you were happy with the level of service you received from Thomas. It’s great to know he was friendly and able to answer all your questions and queries clearly. We always want customers to feel informed and comfortable when choosing their warranty cover. We’ll be sure to pass your comments on to Thomas. Thank you for sharing your experience, and we wish you safe and trouble free driving.
Great price
First of all, thank you for great reasonable price. I haven’t animated claim yet but I’m sure it will be more easier. I have been search online. It’s great option.
7 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback. We’re pleased to hear that you found the price reasonable and that Buyawarranty felt like a good option after searching online. We understand that the real reassurance comes if you ever need to make a claim, and we hope you never have to. However, if you do need support, our team will be here to guide you through the process. Thank you for choosing us, and we wish you safe and trouble free driving.
These guys are Doggy scammers. AVOID it.
Scam Warranty. The policy shows a claim limit of £3000. But when it’s time to make a claim there only awarded me £150 towards my claim 4 weeks later. No excess. I paid over £1000 for a platinum policy. Which Thier top package and I added extras.
Ive made more than a dozen phone calls and sent emails back and forth. I think all
Thier reviews are fake reviews. I paid for full platinum cover + extras and tyre cover. And paid in full upfront.
They do not respect the maximum claim limit. Which I guarantee you is not what your expecting when taking out the policy. Somewhere on the policy wording there allowed thierself the ability to acess to each claim independently choose how much to award. Which is basically a legal backdoor to avoid paying out the full claim amount in which the policy was sold under. Hence the term scammers.
WARRANTY REFERENCE
BAW-1301-400896
I strong recommend warrantywise. I’ve never had an issue. Buy a warranty is very new on the market. Also very DOGGY.
It 4 weeks to claim just for a tyre. I had to make many phone calls to different departments. I Regret Taking out this policy. Completely waste of money and time. RIP OFF.
25 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed and frustrated with your claim experience, particularly after choosing Platinum cover and paying upfront. We understand that claim outcomes can be upsetting when they do not meet expectations.
As we understand it, your claim was approved, but the amount payable was subject to the applicable policy terms, limits, and claim assessment process. We aim to handle every claim fairly, clearly, and consistently in line with the cover selected.
As we cannot discuss individual account details publicly, we would welcome the opportunity to review this matter properly with you.
Please contact our Customer Support Team so we can look into this further.
Kind regards,
Customer Care Team
Réponse de Buyawarranty
Thank you for your kind feedback Heather. We’re really pleased to hear that Sammy was helpful in resolving your claim with Buyawarranty. We understand how important clear support is during the claims process, so it’s great to know you felt assisted and looked after. We’ll be sure to pass your comments on to Sammy, who will really appreciate them. Thank you for taking the time to share your experience, and we wish you safe and trouble free driving.
Was made simple to understand what was…
Was made simple to understand what was covered and what was not no pushy sales very helpful and happy with the service provided
5 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Kevin. We’re really pleased to hear that everything was made simple and easy to understand, including what was covered and what was not. It’s important to us that customers feel informed without any pressure, so we’re glad you found the service helpful and straightforward. We truly appreciate you taking the time to share your experience, and we wish you safe and trouble free driving.
Very easy and quick
Very easy and quick. Helpful and very professional very good customer care
23 juin 2026
Réponse de Buyawarranty
Thank you for your kind feedback Eon. We’re really pleased to hear that you found the process easy and quick, and that our team were helpful and professional throughout. Good customer care is very important to us, so it’s great to know you felt well supported during your experience. We truly appreciate you taking the time to share your review, and we wish you safe and trouble free driving.
A customer advisor was very helpful and…
A customer advisor was very helpful and explained things very well more than happy to take out the policy with them
23 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback. We’re really pleased to hear that our customer advisor was helpful and explained everything clearly for you. It’s important to us that customers feel informed and comfortable when choosing their warranty cover, so it’s great to know you were happy to take out the policy with us. We truly appreciate you taking the time to share your experience and wish you safe and trouble free driving.
Réponse de Buyawarranty
Thank you for your kind feedback Patsy. We’re really pleased to hear that you had a very good experience with us. We always aim to make the warranty process clear, helpful and straightforward for our customers, so it’s great to know this came across. We truly appreciate you taking the time to share your review and your support means a lot to our team. Wishing you safe and trouble free driving.
Rang buyawarranty for a quotation and…
Rang buyawarranty for a quotation and spoke to Josh who gave me lots of service and help to choose the right warranty for my car. Bet everyone else's quotation and ended up buying a 3 year warranty. Knowledge and customer service was great and honest. Many thanks Josh! J Singh
10 juin 2026
Réponse de Buyawarranty
Thank you, J Singh, for your kind feedback. We’re really pleased to hear that you were provided helpful service and guidance when choosing the right warranty for your car. It’s great to know he explained things clearly, was honest throughout, and helped you find a suitable 3 year warranty at a competitive price. We’ll be sure to pass your thanks. We appreciate you choosing Buyawarranty and wish you safe and trouble free driving.
great help from ash made me understand…
great help from ash made me understand and gave me time to think and returnred my call timely
22 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Raymond. We’re really pleased to hear that Ash was helpful and took the time to explain everything clearly, while also giving you space to think before making a decision. It’s great to know he returned your call promptly and made the process easier for you. We’ll be sure to pass your comments on to Ash. Thank you for sharing your experience, and we wish you safe and trouble free driving.
Thank you to James
I have joined the warranty service to my car recently.I have to say that i have received An outstanding service from James. It’s my first time joining car warranty but the process was thoroughly explained by James.
20 juin 2026
Avis spontané
Réponse de Buyawarranty
Thank you for your kind feedback Abbas. We’re really pleased to hear that you received outstanding service from James and that he took the time to thoroughly explain the process, especially as this was your first time taking out car warranty cover. It’s important to us that customers feel informed, comfortable and confident when choosing their plan. We’ll be sure to pass your comments on to James. Thank you for choosing us, and we wish you safe and trouble free driving.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.