Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

In general it works, used it ca 10 times for ecommerce store buys in NL and DE. Problem has been the NL warehouse is not updating status for more than a week, and slow delivery considering all tim... Voir plus

Noté 2 sur 5 étoiles

I have used and recommended this service for years. Boy I feel stupid now. I decided to use then to get some (4pcs) plastic device cases and one antenna from US as these are only on sale on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A trusted company, I make deliver many products to Estonia, they arrive on time and in perfect condition. I really recommend this company. Also, even I am in Estonia, I was served by telephone in t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If you want something but can’t order it to your address, Buyeu.ee is a game changer. I’ve been using it regularly for many years now, and even when I’ve had issues, they were resolved quickly. I also... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

In general it works

In general it works, used it ca 10 times for ecommerce store buys in NL and DE.

Problem has been the NL warehouse is not updating status for more than a week, and slow delivery considering all time consumed.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly reccomend

If you want something but can’t order it to your address, Buyeu.ee is a game changer. I’ve been using it regularly for many years now, and even when I’ve had issues, they were resolved quickly. I also believe the fees are reasonable.

2 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

They WILL add large fees after they receive parcels and hold your package as hostage. AVOID.

I have used and recommended this service for years. Boy I feel stupid now.

I decided to use then to get some (4pcs) plastic device cases and one antenna from US as these are only on sale on amazon.com and similar products are not offered in EU.

Amazon sent the order in five packages. BuyEU charges repackaging fee, but does not actually repackage anything. All of their fees were multiplied for these 5 small items resulting 160€ in fees.

I then taught about returning the items. But returning one package costs 20€ and ofcourse they will multiply it by 5x for 5 packages.

Similar companies would deliver the same parcel with Fedex for 75€. So I strongly recommend not to give them your packages as hostage!

20 novembre 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

Thank you for leaving your feedback. All information regarding prices and additional fees is provided on the Buyeu website in the “Prices” section, as well as in the “Additional Services” section and in the price calculator. Before ordering shipments from third parties, we recommend reviewing the service terms and pricing, especially when ordering shipments from non-EU countries.

When posting public feedback, it is important to rely on facts, as inaccurate or misleading information may cause unnecessary concern for other customers. We are always open to constructive dialogue, and if you have any questions or difficulties, we encourage you to contact us directly - our team is ready to help resolve any issues. For this reason, we would like to reiterate that all information about prices and applicable fees is clearly provided on the Buyeu website.

Kind regards,
BUYEU team

Noté 1 sur 5 étoiles

Warning: Avoid Buyeu.com - it’s a scam!

Do not register on Buyeu.com under any circumstances. The website presents itself as a legitimate business platform, but in reality, it’s a fraudulent service designed to extract money from users. They charge a fee just to create an account, which is highly unusual and suspicious. Unlike reputable companies, they do not refund this registration payment under any conditions.

Communication with the company is nonexistent - I never received a single response to multiple emails and messages. Their so-called “support team” appears to be completely inactive.

Additionally, there are numerous hidden charges that they fail to disclose upfront. The whole system seems designed to deceive users and make it nearly impossible to recover your money.

Overall, Buyeu.com is not a trustworthy platform. Save yourself the frustration and financial loss - stay away from this site!

22 juillet 2025
Logo de BuyEu

Réponse de BuyEu

Hello,

We have carefully reviewed your comment but unfortunately could not find any record or customer information matching your case. We take such claims very seriously, and if there were any real issue with a shipment, we would have immediately investigated and resolved it.

Please contact us directly, with your order number so we can verify the details and assist you properly.

Kind regards,
Buyeu Team

Noté 5 sur 5 étoiles

Highly recommended

Easy, prompt, acceptable price for services

3 octobre 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

Thank you for choosing Buyeu!
We’re happy to hear that everything went smoothly. We truly appreciate your trust and hope to see you again soon!

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

I lost my money and the product

I paid 120 euros for a product. I provided the correct size and the correct weight. I also paid for the service and the insurance to make sure everything was fine, but afterwards they asked me to pay an additional 300+ euros. When I refused, I lost the product, which was a limited edition, so I will never be able to get it again. In the meantime, I also lost all the money I had already paid.

28 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A trusted company

A trusted company, I make deliver many products to Estonia, they arrive on time and in perfect condition. I really recommend this company.
Also, even I am in Estonia, I was served by telephone in the language of MY choice- so a clent service is also superb!

18 septembre 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

Thank you so much for your positive feedback!
We’re happy to hear that everything went smoothly. We truly appreciate your trust and hope to see you again soon!

Kind regards,
Buyeu Team

Noté 5 sur 5 étoiles

Kõik lihtne ja arusaadav

Kõik lihtne ja arusaadav, tehing Saksamaa e-poega möödus probleemivabalt ja kiirelt.

1 septembre 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

Thank you so much for your positive feedback!
We’re happy to hear that everything went smoothly and that your purchase from the German online store was quick and easy. We truly appreciate your trust and hope to see you again soon!

Kind regards,
Buyeu Team

Noté 5 sur 5 étoiles

Olen väga rahul

Olen väga rahul! Soovin ka edaspidi teie teenuseid kasutada:)

29 août 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello, Anne,

Thank you so much for your kind words! 💚
We’re really happy to hear that you’re satisfied with our service and that you’d like to continue using it in the future. Your trust means a lot to us!

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

I definitely do not recommend.

I definitely do not recommend.

Two parcels got lost. They had already arrived in Poland, but for 2 months their status has been “ready for dispatch,” while Buyeu insists they were sent.

Another parcel was also not registered at the foreign warehouse at first. It was only found after several emails.

Definitely not worth the stress or the money.

16 juin 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We are sorry to hear about your experience. Please note that Buyeu.ee provides only parcel transportation services and is not involved in payment processing or online marketplace transactions. If your parcel was sent through our service and cannot be located, please contact us directly at - we will be happy to investigate.

Unfortunately, we have no data matching your description, so it’s possible that our company name was used incorrectly by a third party.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

"sicher bezahlen" ausgehebelt

Möchte darauf hinweisen, dass diese Firma benutzt wird, um die Funktion "sicher bezahlen" bei kleinanzeigen.de auszuhebeln! Man sendet gutgläubig an diese Firma, aber das Paket verschwindet und ist "nicht auffindbar". Ergebnis: Ware weg und Bezahlung gibt's auch nicht!

23 mars 2025
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We are sorry to hear about your experience. Please note that Buyeu.ee provides only parcel transportation services and is not involved in payment processing or online marketplace transactions. If your parcel was sent through our service and cannot be located, please contact us directly at - we will be happy to investigate.

Unfortunately, we have no data matching your description, so it’s possible that our company name was used incorrectly by a third party.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

Stay away!

BUYEU.EE seemed an excellent idea, but for some unknown reason the service just does not work as promised: the package won't change state until you ask them once a week or so! Besides breaking every promise, there are enormous hidden fees (~50 euro) that you have to pay before they release your package. I recommend to stay away unless willing to throw in some massive amount of free time and nerves. Note how they've now hidden their business (easyrental my a**!).

1 août 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We’re sorry to hear that your experience did not meet expectations. Please note that all applicable service fees are clearly described on our website - we do not hide or apply any unexpected charges. Transparency is very important to us, and we always encourage our customers to review the pricing information before confirming an order.

We appreciate your feedback and will continue improving our communication to ensure everything remains clear and straightforward.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

Terrible service.

Terrible service.
Parcels are lost and broken.
Customer service is down.
I do not recommend using the services of this company.

1 juillet 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We have carefully reviewed your comment but unfortunately could not find any record or customer information matching your case. We take such claims very seriously, and if there were any real issue with a shipment, we would have immediately investigated and resolved it.

Please contact us directly, with your order number so we can verify the details and assist you properly.

Kind regards,
Buyeu Team

Noté 2 sur 5 étoiles

Everything was fine until they sent my…

Everything was fine until they sent my order to Finland, not Estonia. They sent it on 21of June and I still didn't get it. My order is still in Finland.

27 juin 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We are sorry to hear that you experienced some inconvenience regarding the delivery. We truly appreciate you bringing this to our attention and will continue improving our communication and service quality to ensure a smoother experience in the future.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

The idea is good but the service is not

I tried the service for the first time and it was not a good impression!
When registering as a customer, the company allows a five-euro discount from the first order, which should apply automatically. Of course that didn't happen.
In addition, the company sent a discount code to the e-mail, but when entering it, the discount was significantly smaller than promised (5€), about 1€ instead.
When I inquired with the customer service, I was told that unfortunately nothing could be done if I had already entered the code myself, despite the fact that the automatic (allowed) discount was not applied.
I think it's cheating the consumer!

The service itself was quite lengthy and there was no current information about the location of the package (I ordered the goods from Poland to Estonia). It was brought out, a la "the package is moving to the warehouse in Latvia". Changes in the status occurred only when I myself constantly made inquiries about the location of the package.
The tracking code shown on their page does not lead anywhere when clicked.

It did not leave a reliable impression and the rather inflexible attitude of the customer service in the style of "can't do anything, that's how it is and that's it".

3 juin 2024
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

Thank you for your feedback and for trying our service for the first time. We would like to clarify that the welcome discount is applied automatically, but according to the promotion terms, it is valid for 30 days from registration - after that period, it expires automatically.

We are sorry to hear that you experienced some inconvenience regarding the delivery and tracking information. We truly appreciate you bringing this to our attention and will continue improving our communication and service quality to ensure a smoother experience in the future.

Kind regards,
Buyeu Team

Noté 1 sur 5 étoiles

Они вскрывают посылки-воры

Они вскрывают посылки, и ищут ценные вещи, что бы украсть. Моя посылка из Голландии пришла вскрытой и очень плохо заклееной повторно. buyeu.ee такие же литовские воры, как и eshopwedrop.ee Заказывайте обычной почтой, там не воруют!

30 décembre 2023
Avis spontané
Logo de BuyEu

Réponse de BuyEu

Hello,

We have carefully reviewed your comment but unfortunately could not find any record or customer information matching your case. We take such claims very seriously, and if there were any real issue with a shipment, we would have immediately investigated and resolved it.

Please contact us directly, with your order number so we can verify the details and assist you properly.

Kind regards,
Buyeu Team

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