I received my book in excellent condition! Communication isn’t the greatest. Could be better at communicating order received and tracking number when shipped. Be aware that shipping is slow. It took 2... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Horribly slow shipping. Do not buy from this company it takes forever for delivery. I have currently been waiting for 3 weeks and am still waiting. My class wibe over before my book gets here. Bo... Voir plus
L'entreprise a répondu
There are lots of scammers out there, but I found this website (Buystudentbooks) to be genuine. I ordered two books from them, and although the delivery was one day late, the quality of the books is a... Voir plus
L'entreprise a répondu
I ordered a textbook two weeks ago and was told that I would get it within 7-10 business days. I heard nothing about shipping after 10 business days, 2 weeks, so I emailed to say I hadn’t gotten anyth... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Buystudentbooks – Your Trusted Partner in Education! At Buystudentbooks, we are passionate about empowering minds and shaping futures through quality educational books. Whether you're a student, school, college, library, or corporate training center, we provide a wide range of books tailored to meet your unique learning needs.
Coordonnées de contact
2,7
Bas
21 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I received my book in excellent…
I received my book in excellent condition! Communication isn’t the greatest. Could be better at communicating order received and tracking number when shipped. Be aware that shipping is slow. It took 2 weeks to receive my book. The company stated shipping would take longer.
23 juillet 2025
The shipping took longer than expected…
The shipping took longer than expected but the book got here in good shape
25 juin 2025
Horribly slow shipping
Horribly slow shipping. Do not buy from this company it takes forever for delivery. I have currently been waiting for 3 weeks and am still waiting. My class wibe over before my book gets here.
Book was ordered on 06/13 with 12 day shipping. Book is scheduled to arrive 06/30. That is 6 days late. What a load of garbage your was to me. I will be buying another book and yours back for a full refund.
5-6 Days overdue! Your response says 1-2 days. I ordered the book and gladly paid more for it to avoid any further nonsense from your dishonest company. I wish to pursue immediate return and refund.
11 juin 2025
Réponse : Buystudentbooks
Hi Charles Fruit,
We truly apologize for the delay and completely understand how frustrating this must be, especially with your class schedule. Your order is on its way via USPS.
Tracking number - 9241990328575262319160
Tracking link - https://tools.usps.com/go/TrackConfirmAction?tLabels=9241990328575262319160).
Sometimes USPS can run slightly behind schedule, but we kindly ask you to wait just 1–2 more days. If it still doesn’t arrive, we’ll be happy to issue a full refund.
I want to respectfully clarify that your order placed on June 13 came with a 12-business-day shipping timeline. Business days exclude weekends and federal holidays, so the estimated delivery date falls around July 1, meaning your order is still within the promised delivery window.
I understand you were expecting quicker delivery, but USPS and most courier services do not count weekends as business days. We shipped your order promptly in line with what was advertised at checkout.
We genuinely regret that this caused any frustration, but I want to assure you that we’ve honored the timeline communicated at the time of purchase.
We really appreciate your patience and understanding. If you have any further questions, I’m here to assist.
Best Regards
James Gilmour
Shipping took a bit longer than…
Shipping took a bit longer than expected, but everything was received and in good condition.
17 avril 2025
Réponse : Buystudentbooks
Thank you, Ronald! We appreciate your patience and are glad to hear everything arrived in good condition.
Applied Behavior Analysis
I have not received my book yet, and I have no information to track it
10 avril 2025
Item took 2 weeks to arrive
Item took 2 weeks to arrive. However book was in new condition and very low price.
28 mars 2025
Réponse : Buystudentbooks
Thank you for your feedback! We're glad you liked the book and price—appreciate your patience with the delivery time.
I ordered a book on March 5th and…
I ordered a book on March 5th and haven’t received it! The company won’t answer the phone at all. When I ordered it they said 5-10 business days. This company is a scam
26 mars 2025
Avis spontané
Réponse : Buystudentbooks
Dear Noah,
Thank you for your review. We want to assure you that we are a legitimate company and we take customer satisfaction seriously.
To provide you with more details, here are your tracking details:
Tracking Number: 9241990328575255223344
Carrier: USPS
Tracking Link: https://tools.usps.com/go/TrackConfirmAction?
Please feel free to track your order using the link provided. If you have any further questions or concerns, don’t hesitate to reach out.
Thank you for your trust, and we look forward to serving you again in the future!
Best regards,
Buystudentbooks
Réponse : Buystudentbooks
Hey Ernest Perry,
Sorry for the late reply could you please tell Us. You received the item or not as we are checking with the USPS your item was alredy delivered on 21st. Here's the tracking number of your order - 9241990328575254661253
If you still have any concern feel free to contact us.
Thanks & Regards
Buystudentbooks
There was a bit of a time delay in…
There was a bit of a time delay in receiving my purchases, but after communicating with management I understood the delay and received exactly what I ordered and was very satisfied with my purchase
24 février 2025
Réponse : Buystudentbooks
Thank you Matthew for your patience and understanding! We truly appreciate your support and are glad to hear that you’re satisfied with your purchase. Next we will make sure your order will reach you on time. If you ever need anything in the future, feel free to reach out—we’re always happy to help! 😊
Great to work with!
20 février 2025
Réponse : Buystudentbooks
Thank you! We appreciate your support and look forward to working with you again. If you ever need anything in the future, feel free to reach out we’re always happy to help!😊
Have not received my book as promised
Have not received my book as promised. It should be have been delivered by now.
26 février 2025
Réponse : Buystudentbooks
Dear Kian Mireskanadari,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your textbooks on time, and we're truly sorry that we fell short of meeting your expectations.
The delay in processing and shipping your order is not the standard of service we aim to provide. We are currently reviewing our processes to ensure that this doesn't happen again in the future. Your experience will help us improve our communication and shipping timelines moving forward.
We understand your frustration and regret that we couldn't meet your needs for this order. If there's anything we can do to make this right, please don't hesitate to reach out. We value your business and would appreciate the opportunity to serve you better in the future.
Affordable and Quality Books
There are lots of scammers out there, but I found this website (Buystudentbooks) to be genuine. I ordered two books from them, and although the delivery was one day late, the quality of the books is awesome. They are also very affordable. I'm really thankful to James, who supported me and explained the reason for the delay. I love this website! Thanks to them, I successfully cleared my test. I'll definitely order again and recommend it to all my friends.
5 mars 2025
Réponse : Buystudentbooks
Thank you for sharing your wonderful experience! We're so happy to hear that We (Buystudentbooks) helped you find the books you needed and that James was there to assist with any concerns. It’s great to know that the quality and affordability of the books exceeded your expectations.
Congratulations on clearing your test! Your feedback means a lot to us, and we’re honored that you’ll be recommending us to your friends. We can’t wait to serve you again and wish you continued success in all your future studies!
Counterfeit book
Scam! Today I received NFPA book. It's a counterfeit. Not Recommend
21 février 2025
Avis spontané
Réponse : Buystudentbooks
You don't even order from Us, Kindly share the invoice. We are 100% legit company with best quality books we don't sell counterfeit books.
I paid the express delivery $13.99 for…
I paid the express delivery $13.99 for 3-5 business days and it’s been bow 11 business days and I still have not received my copy for an exam.
18 février 2025
Réponse : Buystudentbooks
Dear Darlens,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your textbooks on time, and we're truly sorry that we fell short of meeting your expectations.
The delay in processing and shipping your order is not the standard of service we aim to provide. We are currently reviewing our processes to ensure that this doesn't happen again in the future. Your experience will help us improve our communication and shipping timelines moving forward.
We understand your frustration and regret that we couldn't meet your needs for this order. If there's anything we can do to make this right, please don't hesitate to reach out. We value your business and would appreciate the opportunity to serve you better in the future.
Best books seller
27 février 2025
Avis spontané
Delivery Time Much Longer Than Advertised
My package was supposed to be delivered within 7-10 days. Was not even shipped until 20 days after it was ordered.
7 février 2025
Réponse : Buystudentbooks
Dear Kaleigh,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your textbooks on time, and we're truly sorry that we fell short of meeting your expectations.
The delay in processing and shipping your order is not the standard of service we aim to provide. We are currently reviewing our processes to ensure that this doesn't happen again in the future. Your experience will help us improve our communication and shipping timelines moving forward.
We understand your frustration and regret that we couldn't meet your needs for this order. If there's anything we can do to make this right, please don't hesitate to reach out. We value your business and would appreciate the opportunity to serve you better in the future.
False shipping expectation
I ordered a textbook two weeks ago and was told that I would get it within 7-10 business days. I heard nothing about shipping after 10 business days, 2 weeks, so I emailed to say I hadn’t gotten anything. They responded and said it was shipped and I would get the information in the next day or two. I got the shipping information and found out it wasn’t even actually shipped UNTIL I emailed. Most likely not going to use again because now I don’t have the book in time for my class.
12 février 2025
Réponse : Buystudentbooks
Dear Madison,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your textbooks on time, and we're truly sorry that we fell short of meeting your expectations.
The delay in processing and shipping your order is not the standard of service we aim to provide. We are currently reviewing our processes to ensure that this doesn't happen again in the future. Your experience will help us improve our communication and shipping timelines moving forward.
We understand your frustration and regret that we couldn't meet your needs for this order. If there's anything we can do to make this right, please don't hesitate to reach out. We value your business and would appreciate the opportunity to serve you better in the future.
Réponse : Buystudentbooks
Thank you for your feedback. However, after thoroughly reviewing our records, we cannot find any order associated with your name or review. We take claims about counterfeit products very seriously and want to ensure that all our customers receive authentic items.
If you believe there has been any confusion or if you have any concerns, please contact us directly with your order details, and we would be happy to assist. We are committed to providing genuine products and excellent service.
Very accommodating
Very accommodating! I had to request a refund because my item was out of stock after placing my initial order. They very willingly did everything they could to help me with this entire transaction.
21 décembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.