Byemiliarose Avis 14

TrustScore 3 sur 5

2,8

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Information importante

2,8

Moyen

TrustScore 3 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

The website stated delivery next day

The website stated delivery next day. It arrived over three weeks later and too late for my occasion.
Luckily I bought something else instead. The quality was ridiculously bad.and will go straight to charity.
My advice is DONT BUY it absolute crap.
The reviews on their website are clearly fake. Avoid like the plague! Not even worth returning… we all know how it will end.
Another lesson learned will these misleading China websites.

6 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS SITE

DO NOT BUY FROM THIS SITE. QUALITY IS POOR AND DESPITE AI-TYPE REPLIES FROM CUSTOMER SERVICE, THEY HAVE NO INTENTION OF HELPING YOU RETURN ITEMS OR REFUNDING YOU.
I fully expect them to respond to this review with similar obfuscating language but to take no actual action to help me return/refund.
My experience so far:
13 May 2016 – placed order for 2 dresses
15 May £141.99 (sterling) comes out of my account
28 May dresses delivered
I find them a very poor fit and poor quality compared to advertised images (and price)
14 June I cannot find a return process with the delivery or on the website. The email provided on the website for returns is not recognised. I use an alternative contact email on the website to request a return form
15 June I receive a very long-winded email that instead of providing the return form/process as requested, instead tells me to take a video and/or photos of the items and send to them. I refuse as I have already packed them up immediately after trying them on. I also refuse because I shouldn’t have to do that and have never been asked to do that when returning items. I repeat my request for a return form/process.
16 June I receive another long-winded email that ignores my straightforward request for a return form or process and instead says they will give me a 15% discount off a future order. I obviously have no intention of placing future offers and am very annoyed I am being ignored with apparent replies that do not address my request. I very clearly repeat my request for a return form/process,
18 June Similar reply yet again ignoring my request – this time offering 30% discount off a future purchase. I very clearly refuse and repeat my request for a return form/process.

18 juin 2026
Avis spontané
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Réponse de Byemiliarose

Hi Fionnuala,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Emilia | Customer Support Team

Noté 5 sur 5 étoiles

glad I took the chance

The blazer dress was a bit of a risk for me but I’m glad i ordered it. It feels confident and stylish especially for evening plans.

6 juin 2026
Avis spontané
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Réponse de Byemiliarose

Hi Shalee,

We really appreciate your review and the time you took to share your experience. We’re happy to hear that things went smoothly for you. Our team always aims to provide a reliable and helpful experience, so it’s encouraging to know when the customers feel satisfied.

Thank you again for your support, and we’d be happy to assist you again in the future.

Sincerely,
Emilia | Customer Support Team

Noté 5 sur 5 étoiles

My set looked more expensive than what…

My set looked more expensive than what I paid in the warehouse sale. The pants were a little long on me but with heels they worked perfectly.

3 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Mila,

Thank you for leaving us such a thoughtful review. We’re happy to know that your experience was positive, and we truly appreciate your support. Our team puts a lot of care into making sure

Sincerely,
Emilia | Customer Support Team

Noté 5 sur 5 étoiles

fit better than expected

My dress arrived neatly packed and looked close to the photos. I was a little nervous about sizing but the waist and shoulders sat well on me.

10 juin 2026
Avis spontané
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Réponse de Byemiliarose

Hi Carol,

Thank you for leaving us such a thoughtful review. We’re happy to know that your experience was positive, and we truly appreciate your support. Our team puts a lot of care into making sure

Sincerely,
Emilia | Customer Support Team

Noté 5 sur 5 étoiles

sale find worth keeping

I picked up one of the blazer sets during the sale and it made getting ready for work so much easier. The trousers have a clean shape and the blazer gives that polished look without feeling too stiff. I’ve already worn the pieces separately too, which makes it feel worth it.

5 juin 2026
Avis spontané
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Réponse de Byemiliarose

Hi Zoe,

Thank you so much for your kind review. We're delighted to hear that you're enjoying your blazer set and that it has become such a versatile addition to your wardrobe.

It's wonderful to know that the fit and style worked well for you, and that you're able to wear the pieces together as well as separately. We're glad the set has helped make getting ready easier while still providing a polished look.

We truly appreciate your support and thank you for taking the time to share your experience with us!

Noté 1 sur 5 étoiles

Do Not Buy!

Product very poor quality and impossible to get a refund!

31 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Patti,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Emilia | Customer Support Team

Noté 1 sur 5 étoiles

I am extremely disappointed with quality

I am extremely disappointed with the jacket I received. The product is nowhere near the quality or appearance that was advertised on your website.
The jacket I received is unlined, whereas the photos on your website clearly show a lined jacket. In addition, the sleeves appear to have been switched and have not even been properly hemmed. The fabric is extremely thin and feels as though it could rip very easily.
Quite frankly, this jacket is not worth $5.00, let alone the $100 I paid for it. I feel completely misled by your advertising and believe your company has ripped off its customers by selling products that do not match what is being advertised.
I would like a full refund and instructions on how to return this item immediately.
I look forward to your prompt response.
11th June
The company offered a 30% discount of my next purchase, as they said that the jacket would have to be returned overseas and this could take months. Their ad states that they operate on line in Melbourne. So you have an upfront untruth company, allegedly operating in Australia when they are overseas.

9 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Audrey,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Emilia | Customer Support Team

Noté 1 sur 5 étoiles

Ordered a jacket

Ordered a jacket, when it arrived it was creased and extremely poor quality.
It is impossible to return items and no refunds are given, so beware!!!

1 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Paul,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Emilia | Customer Support Team

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Noté 1 sur 5 étoiles

terrible ; cant find trust pilot reviews shown on website

The item took a long time to arrive; material terrible; ; not easy to return can’t find the trust pilot reviews shown on the website

14 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Ms C,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Emilia | Customer Support Team

Noté 1 sur 5 étoiles

Bought a highwaisted pleated skirt…

Bought a highwaisted pleated skirt (that was marked down to $50 aud), and was sent a cheap pair of chinese, polyester shorts. So far have been unable to get better than a offer of a 70% refund. They did not ever offer to send the product i was supposed to get even though its still on their site (now only reduced to $70 - as part of their perpetual "warehouse sale ends tonight"). There was no return label supplied despite what they claim on their page. Also they display 4 and 5 star rated review on their page which font actually seem to exist anywhere...

14 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Gene,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Emilia | Customer Support Team

Noté 1 sur 5 étoiles

Website return instructions not being followed by company

Purchased dress and decided to return. Packaged item back into bag it was shipped in and followed instructions on website to initiate return. It has been a full week and they have so far refused to send me the return address for the package and continue to stall by offering me discount codes. Buyer beware, not a clothing store to trust.

5 mai 2026
Avis spontané
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Réponse de Byemiliarose

Hi Andry,

We’re sorry to read your review and we appreciate you bringing this to our attention. We know how important it is to feel supported after placing an order, and we’re sorry if we fell short in your case.

We’d like to take a closer look and assist you properly. Please contact our support team through the official contact page with your order details so we can help resolve this.

Sincerely,
Emilia | Customer Support Team

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