It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Voir plus
L'entreprise a répondu
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It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Voir plus
L'entreprise a répondu
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
L'entreprise a répondu
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Voir plus
L'entreprise a répondu
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
L'entreprise a répondu
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
2 McNicol Drive, NW107AW, London, Royaume-Uni
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Liked the food but all of them needed to be oven cooked (as opposed to microwave)
The packaging (box and insulation wrap) were much too bulky for someone with arthritis to deal with.

Réponse de byRuby
I bought an expensive fish pie & was disappointed with the amount of fish present & main ingredient was potato - I was then asked to chose a replacement chose Thai curry it was so hot with chilli couldn’t eat it - won’t buy again ☹️

Réponse de byRuby
Easy ordering, quick & efficient delivery and, most important, absolutely delicious

Réponse de byRuby
Service was great and the quality of the meals and food was superb. I highly recommend byRuby

Réponse de byRuby
The food tastes excellent, good portion sizes and the customer service is second to none. Some of the food was starting to thaw when it arrived but they resolved this brilliantly. We’ll definitely use them again.
This company claims to produce wonderful tasty home cooked meals . Then delivered or buy frozen.
I have now tried 3 By Ruby meals and rarely write reviews but had to comment. Having used the." Cook " range of meals which are wonderful I thought it was great there was another selection at our local shop.
Firstly packaging size !! Forget feeding 2 as a meal for 2 barely feeds one let alone 2. As for a meal for one a mouse would still be hungry!
I just had the cottage pie for one. It was only satisfying when I covered it with an entire tin of beans and some veg.
Having read the instructions oven cook only for nearly an hour for a tiny portion I was dismayed to see the potatoes had spread into what I can only describe as fondant topping.. no substance at all. Hardly any other ingredients apart from this gloop and a mean ( v mean selection of mince )
The regular supermarkets do budget meals at a fraction of the price with no claims and they are far larger and more tasty.
Talking of price an absolute rip off !! Dearer than any similar competitor on the market.
Tried the Thai green curry last week and just as bad . This company is a rip off and you can email me back trying to explain why your packaging is probably the only thing which costs money. Our little village shop has had numerous complaints like mine and they will be removing them soon...go con someone else !!!

Réponse de byRuby
Absolutely spot on for me, single man. Healthiest of food is on offer from By Ruby, and it keeps me fit and enables control of my weight, being in my mid-70s. No additives used, as they have perfeted the ability to deliver frozen food in a well-insulated box, every time.
always reliable quality, good and tasty food, a great option for lazy meals needing minimal preparation and at a fair price
Great food, brilliant customer service and spot on delivery. Highly recommend!
Great tasting food, exceptional quality and would highly recommend to friends and family.
Fast and efficient delivery service.
The food is excellent and the delivery came as was expected.
10 out I'd 10
Good meals, big enough, fresh tasting. Some are microwaveable some are not. The time required to oven cook/defrost them is quite long so expensive to cook. I have cancer so sometimes I really need quick food. I am looking forward to eating more of them. Thank you, and can you produce more that can be quicker please.

Réponse de byRuby
Impressed with ingredients.
Purchased as a gift for new parents who reported that the meals were very much enjoyed and that they were impressed with the standard of the ingredients used.
Loved the food. Given as a gift from my nephew and his wife.from Canada. My husband had passed away and they sent me a gift card for Ruby.
Delicious food - cooked easily in microwave, delivered on time, well packed.
Would like to see more gluten free options.
Such great tasting food! Lots of pre done food like this misses the taste mark, and By Ruby does not, it's so delicious! Super easy to cook too, many times I've had a stressful day and come and and thought what's for tea, and always been super happy when I remember I have something in the freezer from By Ruby ready to go. Highly recommend!

Réponse de byRuby
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