CALIGIO LLC Avis 

352
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute garbage product for the price and terrible support and return policy. The product looks great in their advertising with the perfect lighting and angles, not reprsentative of what your rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Monroe Bracelet in blue is a standout piece! The color is vibrant yet versatile, and it adds a stylish pop to any outfit! The universal hook clasp is both functional and easy to use, giving it a u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My bracelet broke less than one week after receiving it. I did order another version (this makes the 5th purchase with the company). I have reached out for assistance with getting a replacement fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Caligio’s customer service is top-notch. I needed a different size, and they didn’t hesitate to help. The exchange process was fast and incredibly simple — no hoops to jump through. They even followed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Écrit par l'entreprise

Our main goal is to deliver exceptional quality and outstanding design at reasonable prices to people who value uniqueness and individuality.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(352)

53 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The size is to small

Bracelet is good, I like it, and it goes with nice box and small nice bag - ideally for gift.No question to quality but the size is to small, despite I ordered the biggest one(XL).

16 février 2024
Logo de CALIGIO LLC

Réponse de CALIGIO LLC

We have a wide collection of Extra Large Bracelets, check it out here: https://www.caligio.com/collections/extra-large-bracelets

Please, contact us via support@caligio.com and we will handle a free exchange for the XL bracelet.

Noté 1 sur 5 étoiles

Horrible Customer Support

Back in January of last year I was sent the wrong sized bracelet, which I then returned for an exchange on a new version of the bracelet "being manufactured" that was to be made in the proper size and should have been available in just a few weeks. Months later they sent me the exact same bracelet in the wrong size. Upon returning that bracelet I was told that I needed to pick a new style as for some reason the one I bought was now no longer being manufactured in the correct size. I chose a new bracelet, was told I had to pay $3.99 in shipping (which I agreed to) and that an invoice would be sent to me asap so we could get the item shipped. It has now been over 3 MONTHS and I have not received any invoice and my many multiple attempts to contact Caligio have gone unanswered. I am completely floored that once we finally reached an acceptable resolution to an issue that has now been going on for over a year I get suddenly completely ghosted. I guess that is how Caligio saves money on "Customer Support"

23 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

I purchased a bracelet for a gift

I purchased a bracelet for a gift. It arrived a few day after Christmas. It’s hasn’t even been a month and the bracelet has broke already. I feel it needs to be replaced for free.
Thank you
Julie

22 décembre 2023
Logo de CALIGIO LLC

Réponse de CALIGIO LLC

Hello Julie, please write to support@caligio.com email with the photo of your broken bracelet and the guys will handle a replacement for you.

Noté 1 sur 5 étoiles

The screw on the bracket comes loose

The screw needed to be tightened often as it loosened easily. After 1 week of use, I forgot about the screw - woke up in the morning and the bracelet had fallen off the evening before and was lost.
Need to have a locking mechanism on the screw housing

Just got a reply from Caligio- thank you… that you folks suggest one purchase a second screw - well - was never offered that and I even put Teflon tape on the screw threads to make the connection tighter. Helped but didn’t work in the long run.

The bracelet laid on my wrist for 2 weeks before being lost.

I did not loose the bracelet in bed - was lost the evening before.

Be forewarned folks.

If you wear it on occasion - fine - if you keep it on all the time - it eventually will be lost.

Caligio has not offered me a replacement / yet they acknowledged problems with the screw connection.

Folks - YOU HAVE BEEN FOREWARNED!!!

7 janvier 2024
Logo de CALIGIO LLC

Réponse de CALIGIO LLC

Sorry to hear that, we always recommend buying a spare pin as they can unscrew during shaking and need to be tightened occasionally. We also have a warranty pin available by request, however, like all other stores we don't provide a replacement for lost products. Btw, how could you lose a bracelet in the bed? :)

Noté 5 sur 5 étoiles

Fabulous find

The bracelet was well made and just as described. The shipping was fast and communication with the seller easy. Would highly recommend.

19 décembre 2023
Noté 1 sur 5 étoiles

Item has not arrived

Item has not arrived. USPS states that it’s in Pureto Rico. Reached out via email, zero response from Caligio.

24 décembre 2023
Logo de CALIGIO LLC

Réponse de CALIGIO LLC

Hello, Michael. The 'zero response' part is completely incorrect. You stated the wrong email in the contact form so the response won't be delivered. Please, write directly to support@caligio.com and we'll handle the issue after you edit/delete the incorrect information.

Noté 1 sur 5 étoiles

Poor customer service

I received several emails stating that the bracelet was on its way. Then, only a few days before Christmas, I was told my order was cancelled. Ruined Christmas

20 décembre 2023
Noté 1 sur 5 étoiles

No customer Support

. I wore the bracelet less than a day and the screw feel out and is lost. Told I would get an email to get a replacement but never received the email.

Thanks,

24 novembre 2023
Logo de CALIGIO LLC

Réponse de CALIGIO LLC

Hey Thomas, The email was sent the same day you were told you'd get it. It probably landed in spam or ads/junk folders. I will re-send it right now, kindly double-check your email. Also, we can share screeshots that proves it was sent from our side, hope it helps to redifine your review.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus