cannacabana.com Avis 

I created an account and I can save points. I am very happy I have a 15% off on my next purchase.

Canna Cabana customer service through email is fantastic. Quick to respond and helped with my matter. Also super friendly!!! Also, shopping at my local Canna Cabana is always a positive experience and the best prices I have found!!

Helpd me with everything I needed very nice people good prices on everything also would recommend.

great staff, always enjoyable to talk to. the elite membership goes along way as well, thanks so much for your service

The store and staff are always lovely. Sometimes low stock but that’s my luck. Good prices and selection. My issue is with customer service. I just had simple questions about the elite membership, and customer service could not answer them. They were bypassing what I was saying and felt like they were just reading a script. I don’t even feel like they knew what the membership was.

I’ve had a great experience shopping at the Canna Cabana on 9th Street in Cornwall. The customer service is always friendly, knowledgeable, and helpful without being pushy. The staff take the time to answer questions and make recommendations when needed. Their prices are consistently some of the best around, making it easy to find great products at excellent value. Between the outstanding service and unbeatable prices, this location has become my go-to store. Highly recommended!

This subscription box advised me I would forever remain at one price as long as I stayed subscribed, which I have and now they’ve raised the price by $10. I have requested a supervisor multiple times and an agent named Zanish has refused to escalate my request. They advised me that no official communication went out saying the price would change, and that my grandfathered price would not be honored. Horrible business considering I’ve been a subscriber for 8 years!! I don’t recommend because this company doesn’t stand true to their word, they’ll raise their prices without noticing you of any changes, and they won’t escalate your issues to management.

The helpful honest staff were knowledgeable and quick and really really good great for in store and online

Very helpful over the phone. Issue quickly resolved

Helpful when you get to the customer service!

Stoney creek hwy 8 cannacabanna managed by billie loveday. As an elite member i am shocked at the stores actions. An employee named mac took my contact info without permission and started calling me. A month later two employees now have my number and are contacting me. After lodging a complaint to canna about my information theft they responded with a 2year ban from all stores. My email is now full of spam as my info was sold out. I truly hate the fact that my private info is readily available to anyone and is a violatipn of my privacy. Canna a calgary company should stay in calgary. We dont want you here in ontario. And no i will not give you positive rating as you ask of me. Sincerely steven s.

Really good staff that always helps, and also very nice and kind!

I bought an "Aerus V" device for concentrates. It was not working properly at all. It had issues heating. It would just melt my diamonds, but, that's it. I tried to return it the next day, as I was told I could bring it in if it didn't work and I could refund it The day I tried very hard to return it. It was only tried the one time to work (I didn't want to mess it up by touching things I shouldn't. I was immediately told that they had to contact "the manager" to which they claimed I could NOT get a refund. I had to go to the parent company. I had already purchased a Carta 2 the same day (through TVape Canada. It was here in no time at all (approx under 3 business day) I kept trying to reason any logic...they claim that their machines like the Aerus V cannot be returned there once it has been opened and so much as tried it one time lost the melted diamond as it could get up to temperature. On principle alone, I will never shop there again, or at any Canna Cabana. If a company sells that product, it should be easily refunded. They DO NOT EVEN HAVE A SIGN in front of it, warning any customers. Technically, illegal to sell it without informing the client with ALL important info. I never would have bought it, alone, just based on that principle, so will others. This took place at the Highlands/West side of Lethbridge. I had paid about $230 plus tax. They did not care that I was told the day before by a different staff member that return will be no problem with the receipt.

This place is terrible and its there loss not mine

Ordered online & picked up in store - Friendly & helpful staff that go above & beyond - with great prices too!! 🤘

They truly heard out my feedback which is a rare thing this day and age. When asking lots of questions, they were patient and went above and beyond to ensure hey were answered. 5 stars all around for their customer service team and management

They truly heard out my feedback, which is a rare thing this day and age. When asking specific questions, they went above and beyond to ensure they were answered and understood. 5 stars all around for their team

Tia helped me choose the best bud that caters to what I was looking to feel. It was great service as always. I'm sure everyone will feel welcome after dealing with Tia.