One of the canvases I ordered was bowed and broken on the cross frame. It was unusable. A refund and apology was given quickly and efficiently by Zoe. Thank you for the brilliant customer service and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have purchased this product from other suppliers as well as Canvas-Store and it is always of good quality. The price is reasonable if a little more expensive than another supplier (however, they wer... Voir plus
Very nice canvas and good company. The only problem was with transport, as the box with 5 linen canvases was broken, but luckily the canvases were not damaged. However the note should be taken about p... Voir plus
The canvas board (all 15 in total) arrived within the allotted time. The delivery came very early in the morning before office hours. I left a message on the door saying that the delivery could be dro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.
Coordonnées de contact
Savoy Road, CW1 6NA, Crewe, Royaume-Uni
- 0207 759 4525
- website@canvas-store.co.uk
- canvas-store.co.uk
4,4
Excellent
392 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Would recommend
The canvases are of great quality, delivered in good time and unscathed. I had an issue with one delivery and the new customer service manager could not have been more helpful or professional.
19 décembre 2025
Réponse de canvas-store.co.uk
Hi Jennifer,
Thank you for a great review!
Best Wishes,
Customer Care
Réponse de canvas-store.co.uk
Hi James,
Thank you so much for a great review!
Best Wishes,
Customer Care
Réponse de canvas-store.co.uk
Hi Stephen,
I'm so sorry that your order took longer than expected to arrive.
We are able to meet expected delivery dates for most of the year.
However delays are most likely during sales and the Christmas period.
We apologise for the delay and any inconvenience caused.
Best Wishes,
Zoe
Quality canvas and great customer service
Always great quality products and fantastic customer service. Thank you.
8 décembre 2025
Réponse de canvas-store.co.uk
Hi Deb,
Thank you so much for a great review!
Best Wishes,
Customer Care
As I have been working on a series of…
As I have been working on a series of linked subject matter I suddenly realised I would complete the present design and would need additional canvases. I ordered from canvas store while it was on my mind before lunch and although I was informed that delivery could be between 4 to 7 days the order was delivered two mornings later. WHAT'S NOT TO LIKE?
12 décembre 2025
Réponse de canvas-store.co.uk
Hi Jane,
Thank you so much for a great review!
Best Wishes,
Customer Care
Very pleased with canvas boards
Very pleased with canvas boards. Well wrapped and protected. Quality excellent. Definitely use again.
8 décembre 2025
Canvas Store had all the sizes I needed…
Canvas Store had all the sizes I needed at a fair price.
21 novembre 2025
Used to be very good but not anymore...
Used to be very good but I ordered 2 boxes of canvases in September and I am still waiting for a tracking number more than 2 weeks later. Different agents answer my email queries but dont get back to me and still no tracking number. Are they all AI now, I wonder? I have now asked for a refund but no response. I will be getting my canvases elsewhere in future.
4 décembre 2025
Avis spontané
The frame of the Canvas was not Square
As a keen Amateur painter I purchased a pack of three very large (1 mtr square) canvasses from Canvas Store. The canvasses were made by Loxley. They arrived and after a couple of months I had painted on all three Canvases. I decided to frame all three canvases as I think they look better in a shadow frame. I set about to make the frames, two of which fitted perfectly. However one canvass was so out of square i could not fit it into the frame. I checked each corner with a carpenters set square and sure enough the whole frame was out of square. I sent a message to The Canvas Store, as that is the company I had the contract of purchase with, with some photos to illustrate the amount each corner was out of square, and also explaining that the other two canvases in the pack of three were perfectly square after painting. The Canvas Store contacted Loxley who replied to the Canvas Store, not prepared to do anything about the out of square canvas I had purchased, saying it was because the canvas had warped due to the painting and there was nothing they would do for me. So are they saying their canvases are not fit for purpose? If you paint on the canvas it is likely to go out of square? They sell them as painting canvases. Not at all happy so in future folkes always check your canvas before you paint on them just in cased you have to return them. Not very impressed as what I think is a good painting is a total loss at a cost of £40 for the one canvas.
3 novembre 2025
Avis spontané
I needed a specific size canvas from…
I needed a specific size canvas from the 'canvas store' for an impatient client and although given an aproximate date of 3 to 5 days it took 2 with delivery at lunch time. Well done Canvas Store.
21 novembre 2025
Fantastic product and outstanding…
Fantastic product and outstanding customer service
18 novembre 2025
Easily the best deal
Easily the best deal. Easy to communicate with. Easy to change delivery address on one email request. Top quality canvases at by far the best price
18 novembre 2025
Efficient and quality
Efficient service and delivery. Good quality and very well packaged for delivery and storage.
24 octobre 2025
Great price, great delivery
Great price, and a prompt delivery. Couldn't ask for more really
29 octobre 2025
Pleased with my purchase .
Order arrived on time . Zoe's email was very pleasant and I am pleased with my canvasses
27 octobre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.