Install completed in March 2022. Caplor advised but then listened to our requirements, rather than telling us what we ought to have, allowing us to have a two-string panel set up facing both South and... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Install completed in March 2022. Caplor advised but then listened to our requirements, rather than telling us what we ought to have, allowing us to have a two-string panel set up facing both South and... Voir plus
L'entreprise a répondu
Had to put one star as would not let me write a review otherwise. Worth zero stars. Total failure of service by your company after initial visit about 6 months ago. Chasing had no effect whatsoever... Voir plus
L'entreprise a répondu
The installation of our air source heat pump (ASHP) went flawlessly from initial discussion to after care service. Knowledgeable, competitively priced with complete clarity, timely and clean work. The... Voir plus
L'entreprise a répondu
We installed an air source heat pump 12 months ago and the service and expertise shown by Caplor was excellent. The installation was very professional and despite being nervous about switching from oi... Voir plus
L'entreprise a répondu
Caplor Energy designs and installs renewable energy systems for businesses, homeowners and communities. We pride ourselves on providing informed, objective advice with high quality products and installation by our experienced team. Our after-sales service ensures that customers are helped to apply for financial incentives and understand how their systems work. Caplor Energy is part of the wider Caplor Group which has evolved from a family farming businesses into four successful organisations based at Caplor Farm in Fownhope. Now being run by the third generation, Gareth and Ian Williams have developed a team of committed individuals who have taken their passion for a sustainable future to build four thriving organisations. Each organisation shares the same values of ‘Inspired, Sustainable, Improvement’
Caplor Farm, HR1 4PT, Hereford, Etats-Unis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I thoroughly recommend Caplor Energy! We've had our photovoltaic system since 2013 and it has never let us down. I work in the HEVAC sector as a proofreader of technical manual translations so was particularly interested in the whole process from the first moment to the last of installation. I was impressed with how enthusiastic the installers were with their work and their belief in the importance of renewables. They were very helpful and pleased to answer my questions and discuss photovoltaics and solar thermal to help me understand better. The products they supplied were of excellent quality and they did a perfect installation job on our system, which is still going strong!
I would use them again most definitely!

Réponse de Caplor Energy
Had my solar panels installed several years ago by Caplor, they service and clean them periodically efficiently . What more could you ask for!!

Réponse de Caplor Energy
An excellent service/installation. Starting with a knowledgeable, very helpful salesman to a friendly, competent installation team.

Réponse de Caplor Energy
Our installation process was several years ago now, but Caplor have remained proactive vis a vis servicing and generally very helpful with any ongoing issues (can't think of any off the top of my head) or questions. We have also explored other projects where their input has been helpful

Réponse de Caplor Energy
We bought our solar panels from Caplor. It's been a trouble free experience, apart from the failure of one of the inverters (happens). This occurred within the guarantee period, and Caplor sorted the issue for us without problems

Réponse de Caplor Energy
This was the best investment we have made and I am glad that we chose Caplor to install our panels 10 years ago. We have never had any problem with the installation and the team at Caplor are so helpful. A big thankyou

Réponse de Caplor Energy
Great company to deal with, professional advice, good price & fast efficient installation. Good customer service afterwards. Very pleased with our new panels!

Réponse de Caplor Energy
My PV panels were installed nearly 10 years ago now in July 2011.
I was advised at the initial visit that Caplor did not think it would be an “economical” instillation - which they defined as repayment of capital in five years.
However I had a very small pension pot to invest, which as a annuity would have given me £63/year.
So I went ahead and the installation and everything concerned with them was excellent. I’ve always received helpful and truthful advice from them over the years and benefitted from services and cleans.
And I am receiving about £500 a year. So to me they are very economical.
I can’t recommend them enough!

Réponse de Caplor Energy
On the whole I am very happy with the work done by their crew. Thank you.

Réponse de Caplor Energy
The company completed the work on time and with minimal fuss. They were very a highly competent, friendly and pleasant team. Dealt with some snagging issues very promptly. We are ecstatic with our new heating system that was retrofitted into a 1970s home. It is now cosy, environmentally-friendly and much cheaper to run. We are very very happy

Réponse de Caplor Energy
This is a brilliant local company that carries out work nationally. Workmanship is excellent, staff are friendly and helpful. They have installed ASHPs for me, replaced failed inverter and generation meter on my PV system and serviced my solar thermal systems. Today I e-mailed a query about the set up of my solar heated hot water tank and got a response within an hour. 6 stars in my book!

Réponse de Caplor Energy
I am self building and this is the first company that completed everything they said they would do and on time. All of the staff that I have come into contact with have kept me up to speed at all stages as they progress.
Many thanks John Wheble

Réponse de Caplor Energy
Really happy with our new solar panels! We were able to review the quote on the phone and switch out the panels to a price we could afford. Very helpful on phone and email although there were some admin issues that could be improved. Really efficient and friendly installation

Réponse de Caplor Energy
We had solar POV panels installed on our bungalow.
The quote was very competitive, every thing went as discussed, the operative was efficient and extremely helpful. We are delighted with the result, everything was explained in detail and we would have no hesitation in recommending Caplor.

Réponse de Caplor Energy
Fantastic advice and excellent service throughout the installation process from Caplor. The initial figures show we will recoup our costs in just over three years which is excellent news and it will help our business achieve our aims to tread as lightly as possible on the environment around us.

Réponse de Caplor Energy
I was contacted via email re a service and clean so I rang for a quote and was told it would be emailed back to me. 10 days later I rang again as I hadn't received it and was told that it was X who was dealing with it and he would pass the message on to the person and get it resolved. To date I have had no personal reply but still keep getting emails asking me to book a service and clean.

Réponse de Caplor Energy
Was contacted about heat pump but unfortunately I couldn’t afford
They were quick and informative tho

Réponse de Caplor Energy
Great service and advice from the start. Installation looks good and hopefully will give me plenty of cheap energy.

Réponse de Caplor Energy
Pleased with the service provided. Very professional, polite and hard working team.

Réponse de Caplor Energy
Always helpful, reliable staff for cleaning service of panels come on day and nice to have around. Always give sensible advice.

Réponse de Caplor Energy
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.