Christians Against Poverty UK Avis 

I have worked with Christians against Poverty for the past nearly six years having finally becoming debt free with their help beginning in October of 2020 and finishing just this past week.
I honestly don’t think I could have done it without their help and guidance. Everything was explained during the whole process when I started my journey to becoming debt free all the way through.
From the budgeting and the savings pot which helped me out several times I have to say.
I would absolutely recommend going to them to help you get out of debt. No matter who I spoke to on the phone they were all so helpful polite chatty and at times witty and funny into the bargain. Couldn’t have asked for a better team honestly.
So thank you again Christians against Poverty you’ve given me something I didn’t think I’d be able to have before I started my debt free journey 😄

The professional well trained staff. Nothing was too much trouble. When I needed advice, they always returned my call or answered my email message. I simply could not have done it without their help. I am now debt free. A huge weight has been lifted, I feel I am now in total control of my finances. The final paperwork confirming I was debt free suggested that I pay cash for as much as possible, so that it would be easier to keep a track of my monthly expenses - great advise. Again, a huge Thank you to all the staff at CAP.

Worst company I’ve ever dealt with. After wasting my time speaking to them, I was appointed a case worker. Came to the day and no one turned up. Wasted my time. Still to this day no1 has contacted me to day why or rebooked me in. I rang up to put a complaint in and still nothing. Avoid. They are not here to help but actually do the opposite it seems.

CAP had helped me to get free from crippling dept. I was made redundant from my university job and I could not maintain my payments for credit card, loan, overdraft. Even my water and electricity.

I was overrun by depression. I had physical injuries from an accident. I was drowning and there was nobody to turn to for help.

So I prayed.

My universal credit case worker had advised to go to CAP. I called. I was an emotional mess! But they answered. And helped.

CAP helped me to put together an application to Insolvency Register. They were patient and supportive. I put effort into it as they directed.

I received Dept Relief Order approved letter. I cried for two days. Tears of happiness and gratitude.

CAP restored my faith in the grace of god and in myself.
Indeed the Higher Power works via people, they are angels on Earth.

God bless and thank you!

I'm very grateful to CAP. Unlike other debt charities that operate on the telephone, this was a problem for me but CAP came to my house, they were very helpful and understanding. They would have even dealt with all my letters and mail if I wasn't able to open it or deal with it. They literally took all my worries away, I didn't believe it at first but it didn't take long before I got notified that all my problems were sorted, and even a lovely greetings card from CAP wishing me a good future. CAP was the last resort for me when I was really desperate, but in the same situation again they would absolutely be my first choice. If you're overwhelmed by debt, threatening letters and increasing fines and fees, try CAP. Highly recommend. Thank you.

I have just finished my CAP plan and am not only debt free I am almost £500 a month better off. I never missed a payment and they are such lovely people. I wouldn’t have got myself out of debt without them. Thank you to all at CAP.

From the first visit to go over my finances and collect all paperwork it was so relaxed and non judgemental. Getting out of debt felt so easy and cap was there every step of the way. A few times I missed payments and they were so helpful in getting me back on track and so understanding. Honestly best decision I made and so glad I took the time as now I am debt free and can enjoy life and know how to budget properly

Lovely people who care about you. I was referred to their Job Club via the Job Centre and although it was part of my work plan, they are not part of Reed (who hold numerous DWP contracts and are only in it for the money), some people stayed the 8 weeks and others on finding it wasn't compulsory dropped out. Warmly welcomed with a hot drink. They offered good advice, someone came and did a speak on the benefits of volunteering (something I already do and am awaiting on a 2nd company for further voluntary work). Everyone who attended was not at the beginning of the jobs market and more towards the rear, when asked what people felt was holding them back, most said age. Are they any advantages of being unemployed? I only listed housing and council tax benefits - some listed more. I had 3 interviews during the 8 weeks and on the first one, I remained behind after the group session and was given some interview tips and they kindly prayed for myself. On another session, having had 2 interviews during this period and a 3rd one. lined up, I was asked to share my advice as to how I prepared for interviews. I said that my next interview would be with my local authority, so I had been onto the council's website to find information about the department, also as the department was in a town that I wasn't familiar with - I had tested the journey, I had downloaded the job description and would be going over it, making notes in brackets. As the job was in a support centre for dementia, I would be reading up on Dementia and Alzheimer's. It was recommended that when drawing up CVs, to save them as PDF and not just as a Word document. I have noticed that more and more documents are appearing as PDF and also the Indeed website converts Word documents to PDF, when you respond to an advert and upload your CV. At the end of each session we were given another hot drink and something to eat, so that we weren't sent away hungry. To assist us with costs, they were a number of toiletries (toothpaste, shower gel, shampoo) for us to take home. I have a helpful booklet to refer back to for advice. If there's a downside it would be no laptops, so they weren't able to sit with everyone and either draw up a CV or offer advice and amend existing CVs. However, the branch I attended were hosting the Job Club for the first time, so it was a learning curve for them and us.

Initiated a DRO plan with CAP in December 2025..since then kept getting requests for further information about my situation and for documentation on pensions. on a recent call the agent kept talking abnout insolvency which I do not want.. I want debt relief. they are still dragging their feet in April which is 5 months after I initiated a "debt relief order with them. DO not approach this company!!!!!

CAP are the best company I've ever dealt with,I'm debt free and the help and support I received over the months was better than I could ever expected

Tried to talk to the speaker… felt absolutely ashamed.. do not go near these people

I worked with CAP in Barnstaple for a while getting a Debt Relief Order put through and sorted. The staff are the best and communicate everything well. CAP are a lot more hands on and offer in-person meetings compared to other debt relief charities and it works really well and gives genuine human help and care.
My DRO has now been approved and I couldn't be happier, CAP gave me a fresh start in life and I couldn't have asked for a better charity.

Phoned them and was told they were fully booked for the next 3 months on appointments, but took my details so they can post leaflets through my door.

No help at all and now i get rubbish through my door.

The help & advice received during our time of need was unbelievable. Our debt coach gave us so much support up until we became debt free. When we needed advice from CAP’s Head Office we found only support & absolutely no judgement all through our journey. It took time & patience but we finally got there. Don’t hesitate to reach out to CAP, they will be there every step of the way.

My partner sudddenly went into hospital and then into a care home our once manageable debts spiraled out of control Baliffs etc.....I contacted CAP as a last resort I only wish I had done it sooner....I was assigned a debt coach a fantastic lady I'm now lucky enough to call a friend, who contacted the people I owed money to and set up.an affordable repayment plan it took a good few years but I recently cancelled my direct debit to CAP as I'm officially DEBT FREE!
If you're struggling with debts I cannot recommend this fantastic Charity enough!
Thank you CAP.

I can't recommend CAP enough they are amazing the help I received was above and beyond what I expected.

A big thank you to cap they have helped me so much helped me get debt free while helping me I’ve never met anybody so caring thank you so much x

My advisor was Sam I can’t tell you how amazing she was helped me all the way and was one of the nicest people I had met. Never judged never tried to turn my faith to hers. She helped with a taxi to work for my partner, a skip, carpets for my house, gifts at Easter and Christmas, helped with food vouchers, got me a lift by a wonderful man Ian to events held by her church. With her help and caps I was able to get a DRO and finally be able to open curtains or answer my door and phone in a very long time. A massive weight was taken off my shoulders and I couldn’t have done it without them.

Really kind and helpful at the time you need most without judgment.

Helped me sort out my problems and the staff are soo friendly would have been in crisis if it wasn't for caps help and support