carbar Avis 

208
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I would never recommend Carbar to anyone. The experience has been incredibly frustrating from start to finish. They are very quick to take your money, but when it comes to actually deliveri... Voir plus

Noté 5 sur 5 étoiles

The whole process from initial contact to car hire was incredibly easy with great team members. I expected the process to be cumbersome - akin to borrowing your dad’s car as a teenager!! The hig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Experience was effortless. Approval - Fast, communication was great. Vehicle Handover/Pickup - Super efficient, fast, friendly on time no delays. I would highly recommend and I have recommended to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location
  2. Concessionnaire automobile

Écrit par l'entreprise

carbar helps you to get a car on your terms, in a way that best suits your needs today. In just a few clicks, you can sell, subscribe or buy a car online at your convenience. Fancy seeing the car and driving it away. Simply book a viewing online and visit us in Brisbane, Melbourne or Sydney. Sell, subscribe and buy at http://www.carbar.com.au


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(208)

19 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The overall service was amazing

The overall service was amazing! Ben and the team are very supportive & professional. They got me the car from Tasmania to Victoria - although it took a while, it was worth the wait - delivery was smooth and quick.

The vehicle is sparkling clean and very well looked after. really recommend Carbar.com.au

6 août 2024
Noté 1 sur 5 étoiles

once the car having issue your deal is…

once the car having issue your deal is done, waste of time and money, rather get a new car, cost lot cheaper and trouble free.

26 juin 2023
Avis spontané
Logo de carbar

Réponse de carbar

Hi Patrick,
Could you please reach out directly to us at Subscriptions@carbar.com.au so we can understand your issue here? We'd really appreciate it so we gain some clarity on your experience.
-the team at carbar.

Noté 1 sur 5 étoiles

There is no reward to your Loyalty

If you are thinking of using CarBar then I would seriously consider your alternative options.

I was looking for a long term lease so, one of the main selling points of CarBar for me was, the longer you keep the same car the company would reward your loyalty by reducing the weekly amounts as the car got older.

Seems a straightforward principal that if you keep hold of an ageing car then the price goes down as a reward for your staying with them and the company not having to lease to someone else.

This company do not know the meaning of the term loyalty, at the start of my deal I was advised what the price would be in years 1, 2 & 3, which to me shows they have already factored in 3 year projections to their business.

I have just got one year into my lease and received news from the company that my weekly payments for years 2 and 3 are going up by over $200.00 a month.

Not only will I be paying more in year 2 than year 1, but I will also be paying more in year 3 than year 1 for a car which is now 2 years older than when I started.

If this is anyone's idea of loyalty, then I clearly don't understand the definition.

Shocking company with shocking principals.

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Product Very Efficient

My whole experience from beginning to picking up the car was exceptional. The treatment the guest service the communication the product were all first class. No need to worry about anything.

8 avril 2024
Noté 1 sur 5 étoiles

Car was advertised for sale through the…carsales.com.au

Car was advertised for sale through the Carsales.com.au and was advertised by carsales with full inspection. I purchased the car online trusting that the inspection papers were correct. However they were not and there was cleanliness problems in the vehicle and approximately 50 paint chips over the front and bonnet of the car. It also took over 3 weeks for them to put the registration into my name despite being told it had been done. It took numerous unanswered phone calls and then the carbar Melbourne office did the registration. They are not interested with the issues of the car and have and dont like to take after sales phone calls. Im still not sure at this stage who was the most dishonest over the deal carbar or carsales but I imagine it is both working together. My online enquiries since have also revealed that I am not the only person who has been conned and I guess wont be the last.

15 novembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Good Sale SERVICE but very UNFAIR!

I like the car subscription and the facility to get the car and the service during the period I had the car.
The process of delivery and exchange car is very unfair.
Despite a loyalty of 2 years with the company and using the same car, the company decided to charge me for car minor damages regardless of the fair wear and tear as mentioned in their contract (with no proof that I was the one who did this damages as there was no photo taken at the delivery (only at their depot and not even same angle) but there was photos taken only at pick up) - they did not even give me the time to take my own photo at pick up. So their excuse is I signed the agreement contract so I was aware of car conditions.
Anyway, my point of view is they care about selling which they do well, but they don't care about loyalty which is a shame.

My advice is be extremly careful with car condition when you receive it, note everything you can ad take your own photos even if the delever guy is in a rush and even if it rains... otherwise that may cost you money!!!

20 mars 2024
Noté 1 sur 5 étoiles

Avoid Carbar!

Avoid Carbar!
If only 0 stars were an option
After notifying car bar 16 times over a 48 day period that my car was in need of repair and unroadworthy due to bald tyres and later a chipped windscreen (that spread across the entire windscreen over weeks)
I could not get a response or would only get a promise of a call back that never came !
I was told I could not authorise new tyres or repair myself so was left with an unroadworthy unsafe car.
I had to enter into a new lease just to get a roadworthy car at my expense of a further $1393 but was then charged for both vehicles because I handed the original car back in an unroadworthy state!!! I was expected to pay for new tyres, new windscreen and both leases ongoing until fixed.
Carbar have been unresponsive until they thought I owed them money and have hounded me to the point of harassment since.
Carbar had my debit card details on file from a previous lease years ago so took it upon themselves to take money from my account without consent after I disputed the costs and lack of service.
Stay Away or get away from this company as fast as you can!

18 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Good experience

Good experience, with genuine sales people. Easy process to finalise the purchase. SJ followed through on the agreed terms of sale, and was attentive.

18 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Down Under

Communication from the team was great and car was delivered as promised at the right time. My only negative is that the car I originally selected and paid for was not available

4 janvier 2024
Noté 5 sur 5 étoiles

Easiest Purchase ever

Purchased a beautiful Mercedes through Carbar Nunawading dealt with SJ
Was one of the easiest purchasers I’ve made and SJ was a great genuine guy to deal with
Thanks guys

26 novembre 2023
Avis spontané
Noté 4 sur 5 étoiles

The Carbar app wasn’t the greatest to…

The Carbar app wasn’t the greatest to navigate & took time to load details.
The service once everything was finalised was very hands on & I had a great representative Ben Coates liaise with me regularly & I am very happy with my new car.

8 décembre 2023
Noté 5 sur 5 étoiles

Great selling experience

I sold my car to carbar. Everything they said on their website they followed through on. They made the process really easy to work through and I was very happy with the result.

29 novembre 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus