Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... Voir plus
L'entreprise a répondu
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... Voir plus
L'entreprise a répondu
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, Royaume-Uni
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
On receiving contact from a representative from card saver , regarding an issue with our terminal . The problem was resolved quickly and a replacement sent by courier the following day.
26 juin 2024
The customer team gave us excellent…
The customer team gave us excellent service and made numerous follow up calls to ensure all that was promised was delivered.
26 juin 2024
Avis spontané
We needed help with the new PAX…
We needed help with the new PAX terminal installation, Paul from customer services made it easy to set up and use. It’s fine at the present.
Many thanks.
20 juin 2024
Great Service
I've always received a good service from the team.
I was today helped by Paul, who ensured i had the correct information. Rang me back later on to check that my issue had been sorted.
Thank You Paul for your assistance.
18 juin 2024
Had an Ecommerce query today with…
Had an Ecommerce query today with regards to refunding a customer securely. Paul was very helpful and talked me through the process.
Always helpful and can usually resolve queries in one call
Thanks
18 juin 2024
Tech support
Tech support at Card saver have always been helpful.
Paul was able to talk me through our problem and go it sorted for me.
Thanks Paul for you help.
T.A.Timms
11 juin 2024
Excellent communication through the hub
28 mai 2024
Avis spontané
The online help service was fantastic
The online help service was fantastic, asked questions with multiple choice answers. Each step linked clearly to the correct troubleshooting guide
7 mai 2024
Avis spontané
VERY GOOD AT EXPLAING WHAT TO DO AND…
VERY GOOD AT EXPLAING WHAT TO DO AND VERY HELPFULL
30 avril 2024
Paul was great very assertive
26 avril 2024
Paul was very friendly and helpful and…
Paul was very friendly and helpful and made sure I could ring back if issues were not resolved, which they were
25 avril 2024
Refund password.
I was helped by Paul today, he was very polite and quickly helped with the refund code/password that I required.
swift & easily, couldn't of asked for anything more.
25 avril 2024
Resolved issue of payment not going…
Resolved issue of payment not going through with good advice and patient methodical investigation. Avoided potential awkward conversation with customer
10 avril 2024
Avis spontané
Great customer service and very helpful…
Great customer service and very helpful on the phone.
27 mars 2024
Avis spontané
Paul
The chap .... Paul I think .... was very helpful and moving forward I just hope the glitch dosen't happen again.
27 mars 2024
Thank you
Paul was fantastic at helping me resolve an issue with my card terminal.
A follow on call was received on the day as well as the following day to make sure there were no other issues.
22 mars 2024
AVOID
AVOID
Sold a contract with Trust Payments which was not suitable for my small business. After signing, minimum charges were applied which made them more expensive than my current provider. Worse of all was a £500 Mastercard fee. I was assured and have in writing that it was a one off payment which turned out to be a annual payment. I also get a PCI compliance charge but no info on how to comply.
Please please avoid.
1 février 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.