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Lisez les avis des autres

Noté 5 sur 5 étoiles

Initial enquiry handled promptly and clearly. Car accepted next working day, diagnosed and spare part ordered, under advice to me. Repair completed following day. Problem solved, and price very fai... Voir plus

Noté 5 sur 5 étoiles

Clear explanation of work required, Likely timescales and firm costs quoted before the work began. Car returned having been cleaned inside and out (it needed it). Staff well presented, knowledgeabl... Voir plus

Noté 5 sur 5 étoiles

Excellent work by the Cardoc team, my cars drivers side rear cabin floor kept filling up with water whenever it rained, spoke to Cardoc and told them where I felt the leak was occurring from.Aft... Voir plus

Noté 5 sur 5 étoiles

Had a wonderful experience at Cardoc. The person at reception was polite and welcoming. My car was taken straight to the MOT area and an engineer worked on it to pass my MOT test. It took about 35-45... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(164)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding Service

Mahesh and team, thank you very much for the Great Service from start to finish!
I recently had my vehicle repaired by Cardoc and was extremely happy with the level of service given. I was contacted by phone throughout to keep me informed as to when the car would be ready.
To make things even better, on arrival, I found that the car had been cleaned & valeted to.
I was very impressed with the level of service I received and will definitely be using Cardoc again.

Thanks again Talesh

6 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Hi Paul

Hi Paul,
Thank you for your email. I must say I was extremely disappointed with the service I received from Cardoc and I promise never to use you again and would be happy to convey that statement to anyone asking my experience of your company. I was told that a diagnostic test on my car would be done, and if I decided to have the work completed by yourself that the diagnostic amount would subtracted from the total cost. THIS WAS NOT DONE, and the service manager said that this was never the case which is a COMPLETE LIEl, as this was the main reason I went ahead with the test, the information given to me I already knew and was more interested in having this work completed.

Dave

5 septembre 2023
Avis spontané
Logo de Cardoc

Réponse de Cardoc

Dave,

Thank you for your review.

The reason the diagnostics was not going to be deducted from your repair invoice was simply because you wanted to have the repairs carried out a few months after the diagnostics was completed. If you were to of had the repairs carried out the same day as your diagnostics or even rebooked it for the same week you would have received the deduction.

We hope in the meantime you found a garage who was able to satisfy your requirements and carry out the recommended repairs on your vehicle.

Cardoc

Noté 5 sur 5 étoiles

MOT for my BMW X5 450E

MOT for my BMW X5 450E, Booking was simple and easy, on the day I was thoroughly informed of each steps and pleasant experience while I waited in reception sitting area, after MOT was completed the staff came out and pointed out few advisory points that I may need to look in to within a year, all in all a great experience and excellent customer service, ThankYou San.T

1 septembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Wheel Alignment… Seriously!!

I phoned for a quote for front wheel alignment on a small Honda... quoted £90.00. Seriously!
As a positive... he was polite and he managed not to laugh when he told me the price (hence two stars, not one).

16 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great!

Great!
I was greeted pleasantly on arrival, the work was completed faster than expected and I was contacted by phone to let me know when the car would be ready.
To make things even better, on arrival, I found that the car had been valeted on the house.
Not cheap, but a fair price for a really trouble free, professional and relaxing experience.
How refreshing!

29 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

They truly deserve a 5 star rating…

They truly deserve a 5 star rating purely because of the level of service and customer care.

Had to urgently get my MOT done for my car and got it booked with them.

They were so prompt ,efficient and so professional in there work. They guided me to rectify the problem with the faults in the car and once rectified, the car passed the Mot.

Good job lads !!!

Definitely going there again.

4 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

UPDATED 2/10/25 A genuine garage!

My Yaris needed an MOT and i didn't want to drive 30 miles to my usual garage. I looked up CARDOC which was only 8 mins. away from where i was staying at the time and they had good reviews. ... Oh my goodness, i didn't realise garages like this still exist. They were very friendly and booked me in very quickly. When i arrived, they started on my car within 10 mins. The best part is, my 21 year old Yaris passed with no problems at all, which shows how honest they are. As i'm sure a few garages, who will be nameless, might have come up with a couple of items.
This is a professional garage with friendly staff and enough mechanics to deal with any car and i have to say, i do highly recommend them!
Update 5/10/25:
Such a good experience recently. My 23 y/old Yaris red battery light and overheating light came on, so drove for 15 mins. to get it to somewhere i could stop. Found the drive belt had shredded and radiator fluid everywhere. Phoned CarDoc who said if i can get the car to them, they would do what they can to help. The AA arrived just 30 mins. later after my emergency call, which was brilliant and after one look realised it would have to be recovered. He loaded up my car straight away and took me the 9 miles to Cardoc. I gave them the keys with permission to do whatever it takes to get my car back on the road even asking them to replace the other belt as well. I trust them completely, as they are a totally honest garage. As i'm a carer my car is so important to me. ..... 3 hours later my car is ready to collect. Thanks to the AA and especially Cardoc, my nightmare is over. The price charged was so much less than expected, they even cleaned my car topped up fluids and shined the tyres!!! This year my car passed the MOT. How's that for service! Yep, a genuine garage, thanks guys.

24 février 2023
Avis spontané
Noté 4 sur 5 étoiles

All good

All good, no issues. Cardoc are polite and prompt. Plan to use again

13 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely brilliant.

This was my first time using these guys, and I cannot recommend them enough. Top-tier professionalism with no messing about. Very efficient and couldn't be more helpful.

Dropped the car off to them one morning, had it back the next afternoon.

I hope not to have any care issues in the near future but if I do, this is where I'll be.

11 août 2022
Avis spontané
Noté 5 sur 5 étoiles

MOT for my car

Booked my car in for a while you wait MOT. All very polite and efficient. Added bonus seeing your car up on a ramp through the glass wall of the reception area!

10 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Friendly, helpful and efficient

Contacted Cardoc on Friday to enquire about wheel alignment. They replied to my message within minutes and were able to book me in the following day. The service was great, friendly greeting on arrival, timely work with an explanation of what was done after. Price was good too. Will use them again when I need to. Thank you

15 mai 2022
Avis spontané

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