I recently had to make a booking to take a very elderly, unwell lady - a wheelchair user - to a hospital appointment in central London. I found the booking process thorough and helpful, and they took... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I recently had to make a booking to take a very elderly, unwell lady - a wheelchair user - to a hospital appointment in central London. I found the booking process thorough and helpful, and they took... Voir plus
L'entreprise a répondu
Needed transport with wheelchair to get to A&E as in severe back pain 3 weeks after surgery. Niaj arrived promptly, was very professional, helped me into ambulance and made sure I was safe and in as l... Voir plus
L'entreprise a répondu
We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant. I booked everything from Germany and received confirmation calls prior to the pick up date. Musta... Voir plus
L'entreprise a répondu
Had to organise short notice transport for my wheelchair bound Mum so she could visit my Dad in hospital on what proved to be his final day. The call was handled efficiently and our driver Iqbal was... Voir plus
L'entreprise a répondu
Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.
Office 1.14, Bay Technology Centre, Baglan Innovation Park, Central Avenue, Port Talbot SA12 7AX, SA12 7AX, Neath Port Talbot, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A huge thank you to the whole team at CareSafe - impeccable service from start to finish.
Following a holiday accident, my elderly mother required transfer from Bristol airport to A&E in Wales. The booking process was easy and transparent (with all costs and options clearly explained), the communications were clear, the co-ordination of the pick-up seamless, and the kindness and care show by our driver, Nadun, was exemplary.
A brilliant service all-round, and even more important and appreciated due to the difficult circumstances that had led us to seek this service. I would have no hesitation in recommending the CareSafe transport service to anyone else in similar need.

Réponse de Care Safe
Amazing service. Kept in constant contact, on time. Delightful chaps, extremely kind and helpful in bringing our mother home after two months of being in hospital. Highly recommend.

Réponse de Care Safe
We booked transport to move our mother from her home to a care home, in a wheelchair-accessible vehicle. The whole experience was smooth and seamless, from the booking process to the check in call the day before and then to the transport itself. Our driver (Ekbal) arrived on time and helped us get our mother into the vehicle (in her wheelchair), including waiting while she got ready to leave. He drove safely and efficiently (in a nice warm car) and then helped us get her out of the vehicle at the other end. All in all it was a very good experience and I would definitely recommend Care Safe's service to anyone else with a similar need.

Réponse de Care Safe
He is punctual, caring, efficient and make sure that his passenger is safe and happy.

Réponse de Care Safe
We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant.
I booked everything from Germany and received confirmation calls prior to the pick up date.
Mustak Ahmed, our support care, came to pick us up. Everything was very well organised. Mustak was great in helping us with our Aunt and securing her wheelchair.
He is a very competent and lovely person.
We all had a very enjoyable outing. Thankyou

Réponse de Care Safe
Eqbal was amazing. Kind, and patient. He really knows how to take care of his clients and was very reassuring.

Réponse de Care Safe
From the first phone call which was answered promptly and professionally to the delivery of my Aunt to her new care home everything went smoothly, exactly as hoped for.
The courteous driver Sayduz and the carer Ashik were lovely and very careful with my aunt.

Réponse de Care Safe
Excellent service. Mum was transferred from West Bromwich to London very safely. Both safe driver and carer, were really helpful and very professional.

Réponse de Care Safe
This is the first time I have used Care Safe and on my experience I would thoroughly recommend them .
I used them to transport my 95 year old mother from her Care Home to my house some two hours forty five minutes away , she is wheelchair bound . They provided a carer as well to be with her and she arrived extremely happy with the journey she had had . They were extremely caring and attentive on the journey and a very good driver she said . I found both the carer and driver to be most professional. They called me to let me know she was onboard and were leaving .
I would therefore thoroughly recommend this company for someone needing to transport an elderly person travelling on their own.

Réponse de Care Safe
I received really great care and attention. I was really well strapped in and had a trouble
free time. The driver had real
patience and we managed our destination despite problems.
I didn't expect to feel so well after that long a journey. Thanks a million!!

Réponse de Care Safe

Réponse de Care Safe
I booked Care Safe to transport my elderly mother to a care home.
They came early, had all the right equipment and treated my mum with care, respect and humanity.
They were excellent, would definitely recommend.

Réponse de Care Safe
Brilliant service. The driver was so kind & thoughtful with my Dad. Even had a follow up call to check everything was ok. Will definitely be using again & highly recommend.

Réponse de Care Safe
Naidj who was our driver was the epitome of kindness , professionalism and compassion . His personal approach made an extremely challenging situation with my Aunt much much easier . He accompanied us all the way to her new care home room . I cannot praise this company highly enough .

Réponse de Care Safe
The company carried out everything that was asked of them. Courteous, on time. All very good ! Thank you.

Réponse de Care Safe
excellent, courteous and supportive driver Niag - perfect driving - well recommended Thank You

Réponse de Care Safe
“I had a great experience with my driver, Md. Ekbal Hossen. He was polite, professional, and very punctual. The cab was clean and comfortable, and he drove safely throughout the journey. I truly appreciated his helpful attitude and excellent service. Highly recommended!”

Réponse de Care Safe
Feed back from both care homes was positive, collection and drop off.

Réponse de Care Safe
Amazing service, very good price, will use you again! I needed a Private Ambulance within 3 hours and they delivered. Everything was straight forward, easy and the driver could not have been more helpful, charming or professional. Thank you! I was so impressed, I have passed your details onto the hospital so that they can share them with others in need.

Réponse de Care Safe
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.