Bought secret halo extensions grey. Since my hair is very white I saw right away (through the unopened package) it is not the right colour. Asked for return and they sent me an adress to China. H... Voir plus
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THe actual hair is good quality, but It is too big for my head circumference, and I specifically did not want clips, and it has clips. I looked through the website before ordering to make sure there... Voir plus
I received two, tried on one that didn't remotely fit my head (I have a normal sized head). Texture was extremely synthetic and oily. Color was beautiful, but everything else negated they m that. And... Voir plus
L'entreprise a répondu
I found Carisma hair approachable & they answered my questions honestly before purchase. However, there were a few things that I didn't like about the product & I discussed it with them: there was too... Voir plus
L'entreprise a répondu
2,9
Moyen
56 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Terrible service from your company your…
Terrible service from your company your refund information is not valid you just ignore your customer till the time is up and you can’t return your merchandise which I can’t use what waste of money PEOPLE BEWARE total rip off company
24 juillet 2025
Avis spontané
Beware returns go to China.expensive to send back
Beware. Have to pay postage and return to China,registered. So very expensive. And import duties.
Beware.
14 août 2025
Avis spontané
The extensions arrived however there…
The extensions arrived however there was ABSOLUTELY NO WAY TO ADHERE TO HEAD..NO CLIPS..NO NOTHING AND THE STRING WILL NOT TIGHTEN..IT SLIPS...THEY ARE A JOKE AND
"JENNY" DOES NOT DO ABSOLUTELY NOTHING TO HELP LIKE THEY SAY...A COMPLETE RIP OFF.....
5 août 2025
Avis spontané
I have not received this!
I have not received this!! Every email is an excuse, I’ve tried getting my refund but they have excuses after excuse and then they stop emailing!
31 juillet 2025
Avis spontané
Order arrived in a reasonable amount of…
Order arrived in a reasonable amount of time. Customer service was great. I absolutely love the extensions! My husband didn't even notice because the color was spot on! I have already washed the straight extension, and used conditioner on it. It is much softer and doesn't get tangled so easily now
3 juillet 2025
Avis spontané
I paid $60 plus $6.95 ins. In case of lose. Ordered June 5th. As of today I have nothing but a lot of emails of excuses. Nothing else and won't refund my money.e of lose. On June 5th.
Everything. Paid got nothing but a lot of excuses.
10 juillet 2025
Avis spontané
All arrived fairly fast
All arrived fairly fast . Color match was amazing . Very comfy also.
10 juillet 2025
Avis spontané
Not very happy
I dont understand why you wouls send me an email asking to write a review. I think you all know that there are not many happy customers.
I received te wrong color, synthetic hair. Tried to contact for 3 weeks now and no respons..
10 juillet 2025
Avis spontané
I never receive my order
I never receive my order, and they are not responding to my emails anymore!!!!
8 juillet 2025
Avis spontané
I’m extremely unhappy!
I’m extremely unhappy!! First of all it took like a month and a half for me to get my order and I ordered human hair and I got synthetic hair instead.
23 juin 2025
Avis spontané
Beware,
Beware,
They are not clear on their returns or their policy. The commercial make it seem so easy and no fuss but that’s not the case. Make sure you read all policy returns or you will end up settling with only $17.70 as your refund after you have spent $59 on your hair!!
2 juin 2025
Avis spontané
Still waiting on a reply from the…
Still waiting on a reply from the company after a week! My halo extensions don’t have the clips for extra stability. I think these are knock offs because noones helping me with my inquiry and they are not staying on my head due to no clips! The extensions are beautiful but I can’t get them to stay on.
20 mai 2025
Avis spontané
Haven’t reiceved my order and nobody…
Haven’t reiceved my order and nobody answer my complaints.
20 mai 2025
Avis spontané
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