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Lisez les avis des autres

Noté 1 sur 5 étoiles

I should have read reviews before purchasing!!!! Shocking quality. The company is Chinese, NOT Swedish (or Dutch) and items take a long time to arrive. Stay away. I've emailed for a refund, but not su... Voir plus

Noté 1 sur 5 étoiles

Absolute joke of a store. They pretend to be Swedish but in fact are in China. The shipping takes weeks. The quality is shocking. I ordered a jumper that eventually arrived with holes in and n... Voir plus

Noté 1 sur 5 étoiles

This company does not even deserve even one star. Zero star!!! Another scammer added to Old Monarchy! Scammers!! Received the Items damage and after 2 weeks, the quality very poor, items not as descr... Voir plus

Noté 1 sur 5 étoiles

Koop hier niets. Mooie foto's, maar lijkt niet op de verkochte producteb. Beroerde kwaliteit, maten kloppen niet. Ik moest 4x mailen voor ze wilden vertellen hoe geretourneerd kan worden, daarvoor k... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

338 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(338)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rubbish products…

Wish I had seen the reviews before I ordered a "patchwork" cardigan. Took over 3 weeks to arrive. No invoice/delivery note with information how to return. Picture of cardigan on the website made it look as though it was knitted but it was in fact made in China from some cheap stretch fabric. It was too big even though I ordered correct size per website. The company is supposedly based in Sweden and you have to pay your own postage to return unless "faulty". Decided not to pursue and waste more time and money. I shall wear the cardigan round the house, would be embarrassed to wear out as it looks so cheap. DON'T BUY FROM THIS COMPANY.

16 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Seems I have also been scammed by this…

Seems I have also been scammed by this firm.
No delivery of items! No response from email contact!
3 weeks since I placed order.
Don’t trust this company!
After reading these reviews seems I’m also going to have to contact my bank.
One less Christmas present for my love one 😤

5 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

No delivery and zero response from the company

I ordered a coat and top 12 days ago which were supposed to arrive within 1-2 days via Royal Mail. Nothings arrived and there’s zero response to my attempts to contact the company. I’ve had to raise it with my bank who are investigating further… I wish I’d have checked reviews first as I’d never have used the company if I’d seen these reviews first

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Hi guys please please please don’t buy…

Hi guys please please please don’t buy anything from the website I ordered clothes and when it came I straight away asking them to send me refund label for almost 3 weeks and i still haven’t had one response from them i honestly can say i never seen such a poor quality and how badly have been made that should not be even allowed to sell people such a bad quality of clothes honestly people listen to all of us and you will not get your money back at all the company should be banned obviously i lost my money now but i want to make everyone aware how really bad the company is you won’t be happy I had no choice then to give 1 star or i won’t be able to leave review my experience was really really bad and on top of that i lost my money too I’m really disappointed and quite frustrated how badly i got treated when you try to contact the company and also the phone number on a bottom off the website doesn’t even exist thank you for reading my review and be aware of these company

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

The tracking page is not available

The tracking page is not available, have asked question,no response ,have no idea where or what date my purchase will arrive if at all ,but still have some time before Christmas so I shall see

14 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Victims should contact their banks to…

Victims should contact their banks to request a charge back
I had the same experience as others here. Bought what were advertised as cashmere jumpers and received 100% polyester labeled jumpers and one with no labels at all. All very poor quality.

If you are also a victim of this scam I strongly advise contacting your bank and requesting a charge back to get refunded. Failing this the UK International Consumer Centre telephone number 01268886690 advised me to contact them again if my charge back is not successful. They have received multiple reports if this fraudulent company which operating under multiple similar names

26 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam Company

Ordered my jumper, they took my money, then nothing! No confirmation email, no tracking reference and they do not respond to any emails. The telephone number they provide does not work. DO NOT USE

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Shocking absolutely shocking

Shocking absolutely shocking. Ordered a smiley knitted jumper on 4th December, I haven't received anything. Tried to contact them by phone, getting wrong number answer, emailed them last week got no reply. Do not order from this dodgy company.

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS SCAM SWEAT SHOP

I wish there was an option to put less than a star because I'm livid! Waited ages for a coat I purchased and when it came it looks like a classic sweat shop garment that makes Primark look like the actual Armani.

I've written to then to advise howni can return and get a feedback all I'm hearing are night crickets and tomorrow I'll be calling my bank to raise a visa dispute after reading how I've actually been scammed.

The bloody audacity for almost 50 quid FFS

26 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Appalling

Waited ages for delivery when I emailed they ignored my three requests for a refund. Item finally arrived cheap materials colour not the same, about a £10 jumper when it was prices as a so called 50% off! paid nearly £40, waste of money. Do not touch this company.

11 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

Oh how I wish, like others, I’d checked Trust Pilot before ordering from this sleaze of a company. ABSOLUTE SCAM AVOID LIKE THE PLAGUE Still waiting for my shirt 3 weeks after ordering (and paying) and the tracking tells me it’s located in some random nail salon in London. I too am grateful I’ve only lost £17 but reported to my bank so maybe I’ll get that back?

11 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company, quality of the clothes is terrible, then to send back is costlly - almost 1/3 of total price, then once I show my tracked parcel receipt they ghosted me, I’m currently putting it in the hands of my credit card company, well out of pocket, wish I’d read the reviews first

7 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID! Read reviews and beware.

Guessing this review won’t help many people as, like me, you’ll only look at reviews after the company have peed you off.

Ordered a £30 jumper, supposed but be cashmere, was not. But sizing also way off measurements on website too so tried to turn as way too big.

The customer service is a joke - website is a scam, made to look like luxe Swedish brand, but actual just Shein-style fast cheap fashion stuff! Can’t get a reply so stuck with a massive, crap jumper.

AVOID like the plague!

7 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is a disgrace

This company is a disgrace! I bought two coats , definitely not cashmere!!! Cheap and nasty !!! As previous reviews have said, 3 weeks delivery and trying to find a way of returning them is like trying to speak to the pope ! I’m furious and wouldn’t recommend this retailer to my worst enemy

5 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I wish I have read the reviews before…

I wish I have read the reviews before ordering.
I have been waiting my order for 3 weeks and have been told that order has been shipped and is with Evri and they have no knowledge of the status . Tracking numbers are completely pointless.
Luckily my loss is only £17!
PLESE NOT NOT ORDER THIS IS A SCAM COMPANY IN CHINA NOT IN SWEDEN OR UK

4 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Agree with previous person

Agree with previous person. Bad service from the outset. Item took 2 and a half weeks to arrive. Arrived wrong colour. I ordered a large, this was more like a small or medium. Their sizes are very small. No labels inside, so no idea whet size was sent, what it was made off or how to wash. They have offered me the option of keeping the item and 50% off another item. No good if the sizes don't fit me. Dreading trying to attempt to get my money back. Definitely a scam Company. Avoid like the plague.

3 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam

This company are not based in the UK or Sweden as stated, they are based in China. Another scam company selling poor quality clothes that bear no resemblance to pictures. They have offered a return address but with this caveat:

“Please ensure that you include a blank piece of paper with your name, email address, store name (Carro Moda UK), and order number on the outside of the box. Kindly note that you will need to cover the return shipping costs, and we advise you to use a service that provides a tracking code since we are unable to issue return labels or refund returns if they are lost without tracking proof.”

This doesn’t inspire much confidence in their refund process.

29 novembre 2024
Avis spontané

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