Had initial issues with the courier however the Carpet Underlay Shop were excellent at resolving this with little disruption. Thank you to Sharon and Jemma who communicated throughout in a very frie... Voir plus
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EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... Voir plus
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... Voir plus
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... Voir plus
4,5
Excellent
912 avis
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Good speedy service.
Products arrived ahead of time along with the free lengths of carpet gripper. All round good and speedy service.
21 mai 2018
Avis spontané
Excellent service
Excellent service. Premium service takes parcelforce 2 days notnext dat. That's the only negative but thats not the sjops fault.
15 mai 2018
Avis spontané
It was very thick good quality underlay…
It was very thick good quality underlay for a very good price.
15 mai 2018
Avis spontané
Purchase of underlay
14 mai 2018
Avis spontané
I do not recommend this company
They delivered the wrong Size item and refused to send the correct one .
3 mai 2018
Avis spontané
Réponse de Carpet Underlay Shop
Dear Mr Sousa,
Thank you for your review.
i have checked into what occurred with your order for Barrier matting which we offered to replace the matting that you ordered incorrectly with a correctly sized mat and also offered to fully refund you on receipt of the incorrect matting. I am not sure why you are claiming that we refused to send the correct one as its simply untrue. i have arranged for staff to contact you directly inorder to arrange for a replacement barrier mat and also to arrange for the incorrect one to be returned to us for refund. Also i am not sure why you have placed another review below this one for the same Order ref 8850 in the name of Max.
i trust that we can resolve this satisfactorily and i will contact you directly to ensure all is resolved
kind regards,
CUS Online Sales Team
wrong size bad service
ordered a carpet and the CARPET UNDERLAY SHOP, send us wrong size, and after exhausting exchange of emails, they simple didn't change their mistake. Very disappointed.
3 mai 2018
Avis spontané
Réponse de Carpet Underlay Shop
Dear Mr Ademar Sousa,
Thank you for your review.
As mentioned in the previous review that you posted above this one using your own name we have checked into what occurred with your order for Barrier matting which we offered to replace the matting that you ordered incorrectly with a correctly sized mat and also offered to fully refund you on receipt of the incorrect matting. I am not sure why you are claiming that we refused to send the correct one as its simply untrue. i have arranged for staff to contact you directly in-order to arrange for a replacement barrier mat and also to arrange for the incorrect one to be returned to us for refund.
i trust that we can resolve this satisfactorily and i will contact you directly to ensure all is resolved
kind regards,
CUS Online Sales Team
exactly what I wanted
exactly what I wanted, straightforward ordering, fast delivery. very happy.
3 mai 2018
Avis spontané
Can't fault C.U.S bought from them 3…
Can't fault C.U.S bought from them 3 times for various properties & always quick delivery, good products, good price. WELL DONE.
2 mai 2018
Avis spontané
Fast
Fast, efficient service. Good price. Delivery charge a bit steep, perhaps?
2 mai 2018
Avis spontané
Very good and on time
27 avril 2018
Avis spontané
Arrived on time as promised.
24 avril 2018
Avis spontané
Flooring Underlay - Buy Here!!
Great product, great price and delivered quickly - definitely will use again
24 avril 2018
Avis spontané
Quality 10 out of 10 service 10 out of…
Quality 10 out of 10 service 10 out of 10
23 avril 2018
Avis spontané
Great service and great price for an…
Great service and great price for an excellent product. ( Cosy 10) Why would you try to save a few pounds over the life of a carpet by buying anything inferior?
22 avril 2018
Avis spontané
Simple and quick
Simple and quick, arrived next day even though I paid standard delivery, fraction of the cost from where I bought the carpet.
17 avril 2018
Avis spontané
fantastic service
fantastic service. Order so easy and delivered on time no problems whatso ever, Will use again
13 avril 2018
Avis spontané
Excellent speedy delivery.
13 avril 2018
Avis spontané
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