Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We found the website and chat / communication very easy to use to book an appointment. Upon arrival, the staff were extremely knowledgeable with measuring our kid’s weight and height, and... Voir plus

Noté 5 sur 5 étoiles

We have purchased two seats from Natalie, one in 2023 and the second one just last week. Natalie is a true professional and very knowledgeable. We went to see her last week for a new seat for our son.... Voir plus

Noté 5 sur 5 étoiles

Natalie has always been so knowledgable and friendly when enquiring about extended rear facing car seats. I’ve had three car seats from Natalie since my first child was born (I was lucky enough to... Voir plus

Noté 5 sur 5 étoiles

Brilliant service. Bought our BeSafe Stretch and our Axkid Mini Kid 4 from Car Seat Ninja. Had some installation questions after we took the seats out and then reinstalled. Natalie was really kind and... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company

We were given a warm welcome and thorough explanation of what seats would suit our child. The showroom is bright, clean and easy to find. We have used Car Seat Ninja previously and would not hesitate to use again or recommend to others.

22 février 2026
Noté 5 sur 5 étoiles

Excellent

Excellent store!! Very helpful and knowledgeable, and quick and easy communication when placing my order. Car seat arrived promptly and I’m delighted with my purchase. Would highly recommend!!

6 février 2026
Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service! Advice on which seat would suit my child and my car. Seat arrived in 24 hours! And amazing after support with fit checks etc

6 février 2026
Noté 5 sur 5 étoiles

Brilliant service - will always come back

Brilliant service. Bought our BeSafe Stretch and our Axkid Mini Kid 4 from Car Seat Ninja. Had some installation questions after we took the seats out and then reinstalled. Natalie was really kind and came back to us swiftly - even out of hours which we really appreciated as we don’t have any other seats to rely on and were worried about getting it wrong. Will definitely keep coming back as the kids grow :)

21 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service. I sent a message asking for suggestions for 2 new seats, the person I spoke to was so unbelievably helpful and I was able to order the same day. Delivery was so quick and then I was able to send photos to check the fit for the seats as well, again they were so helpful and kind! Thank you

6 février 2026
Noté 5 sur 5 étoiles

Brilliant service and super quick shipping! 🤩

The chat function on the website was brilliant, they were able to confirm if they had my choice of seat and case in stock and confirmed when it would be dispatched and delivered which was at my house in less than 48 hours after my first enquiry! Amazing service out of hours and even gave me a discount code as I wanted 2 car seats! Super happy and would not hesitate to buy from them again and highly recommend!

5 février 2026
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, very easy to book and responded quick to query, helped us choose 2 extended rear facing car seats, helping us see the fit and the features they offer, very patient with no rush or pressure to decide, helped install in to cars and made sure the fit was correct, wouldn’t go anywhere else for a car seat

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Such great advice

Such great advice, felt so confident ordering with carseatninja! The fit of our new car seat is perfect with the fastest delivery!

26 janvier 2026
Noté 5 sur 5 étoiles

Very knowledgeable on car seat safety

Natalie was so knowledgeable. She helped us weigh up pros and cons to make the right decision, and shared her knowledge on fit and safety. It was really easy to book an appointment and we got one really quickly. Lots of choice in store from well respected brands in car seat safety. Highly recommend

8 janvier 2026
Noté 5 sur 5 étoiles

Always brilliant customer service

I have ordered several seats and accessories form Car Seat Ninja (multiple cars). All items come very quickly and in perfect condition.

Natalie provides brilliant customer service and when I have needed advice, she responds promptly.

I will continue to shop from Car Seat Ninja until we reach the point of not requiring car seats anymore and I recommend them to lots of people!

2 janvier 2026
Noté 5 sur 5 étoiles

Blown away with the customer service

Blown away with the customer service. I needed to buy two new car seats for my 3 year old twins. I enquired via the webchat about an isofix base not really expecting a response as this was during the christmas holidays. Not only did i receive a swift response the seller enquired about the height weight of my children was able to recommend a better car seat for the same price that would last my children longer than the one i was originally looking at. The seats were delivered within 3 days with dpd. This was to northern ireland where some English businesses do not deliver to. The seats are beautiful, i installed them myself. They are so comfortable looking and the kids love them. The seats are excellent but the customer service is what sets this business apart from other sellers. Highly recommend.

29 décembre 2025
Noté 5 sur 5 étoiles

Cannot recommend this enough!

Cannot recommend this enough! We had been given the details for this via SCBU after having a premature baby and thank god they did.

Took all the stress and floods of information out of the decision. Couple of questions via WhatsApp and we had a car seat recommendation in minutes (on NYE as well!)

Ordered very easily via the website and was delivered within about 48 hours!

If you need to get a car seat, especially if you have a premature or small baby, do not hesitate to use this service.

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

From the great advice/ information I…

From the great advice/ information I received from them online right through to the very quick delivery it has made a stressful time very straightforward so thank you very much I really appreciate everything.

8 décembre 2025
Noté 5 sur 5 étoiles

Fabulous experience as always

Have used this lady three times now, once when purchasing and installing my car seat then twice when buying accessories for the car seat. The level of customer service you receive is amazing. Before purchasing the car seat I message with a few questions and she got back to me incredibly quickly, the day of installation went incredibly smoothly she was very knowledgeable. I was given lots of advice and information. The lady is very lovely and welcoming. Following the purchase of the car seat I have order two accessories (cooling pads and seat protector) both have been sent quickly and arrived next day despite it saying it would take 3-5 days. Overall I am extremely satisfied with my experiences with this lady and would highly recommend her to anyone looking for a car seat.

12 décembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus