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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always great service and advice from Natalie. I’ve bought 2 infant carriers, one extended rear face car seat and two high back boosters from her. She’s always helped me work out what’s best for my chi... Voir plus

Noté 5 sur 5 étoiles

We found the website and chat / communication very easy to use to book an appointment. Upon arrival, the staff were extremely knowledgeable with measuring our kid’s weight and height, and... Voir plus

Noté 5 sur 5 étoiles

I've bought a number of seats from here, and wouldn't go anywhere else! A real focus on car seat safety and super helpful to know what is the best option for my children and each stage.

Noté 5 sur 5 étoiles

Purchased a few times over the years and couldn't fault them. Great customer service and fitting advice. Quick delivery too.

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 5 sur 5 étoiles

Fabulous advice from a real expert

Fabulous advice from a real expert. Couldn't be happier with my purchase, I can now be sure that I have the safest seat for my child. Can't recommend enough!

12 septembre 2024
Noté 5 sur 5 étoiles

Expert knowledge

Excellent service and I really trust the advice and knowledge of car seat safety that car seat ninja provides. Child car seats are a life saving devices and you won’t ever regret buying the best for your child.

8 septembre 2024
Noté 5 sur 5 étoiles

Best in the business!

Great service. Have used before. Always friendly and kind and supportive and informative. Real 1-2-1 personal service. Wouldn’t trust anyone else.

25 août 2024
Noté 5 sur 5 étoiles

Incredible!

I wish I'd known about Car Seat Ninja when my kids were born because I found the car seat buying process super overwhelming! Natalie made the process so simple and I'm confident they're in safe seats. I love the peace of mind that comes with the installation and fit checks. Thank you!

28 juillet 2024
Noté 5 sur 5 étoiles

Amazing service from start to finish

Within three days from initial contact we had tried out seats and placed our order which was sent out almost immediately and delivered less than 48 hours later. I can’t recommend car seat ninja enough, the knowledge and advice that was shared was invaluable and the customer service has been outstanding from initial contact, to follow up installation and fit checks. It will be a long while before our twins outgrow their seats, but when they do we will certainly be back.

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very knowledgeable! Thank you!

Natalie originally came to try out car seats with our son who had outgrown his seat. There were too many options online to get my head around. But trying them out in the car with our son and her knowledge made the decision so much easier. She then came back to fit the seat and show us how to do it. Since then I’ve made contact with her for advice fitting the seat in other cars and every time Natalie has given quick invaluable advice saving me time and stress. Cannot thank you enough. We would 100% recommend your service.

16 août 2024
Avis spontané
Noté 3 sur 5 étoiles

We have problem with the car seat and…

We have problem with the car seat and we told the person who came for installation. She ask us to make lot of tries to see why it's not working properly but it still unsolved has a problem and now we have a brand new car seat that doesn't work properly.

28 juillet 2024
Logo de Car Seat Ninja

Réponse de Car Seat Ninja

Hello Camila,

I greatly value aftercare and customer service, and I want to assure you that your recent experience is not reflective of the standards I strive to uphold in my business.

After our scheduled meeting didn’t go ahead as planned, I have attempted to reach you through various channels, but I have yet to receive a response. I genuinely wish to resolve the issues you’re facing and ensure your satisfaction.

Please do get in touch at your earliest convenience so we can discuss how best to move forward.

Thank you

Noté 5 sur 5 étoiles

5 star service!

Natalie is brilliant at what she does. I gave her a budget and my requirements and she suggested some brilliant seats for my twins for a great price. From the first message with an enquiry to the installation of the seats, Natalie was professional, reliable and highly knowledgeable. If you are looking for a high quality safe seat for your child, with the added bonus of installation and ongoing support then you should choose Car seat Ninja! Thank you!

13 août 2024
Noté 5 sur 5 étoiles

Great service

Natalie is brilliant very helpful and even managed to find matching replacement car seats due to an accident very quickly
We ordered two axkid one 2

13 août 2024
Noté 5 sur 5 étoiles

Great aftercare and support

Great aftercare and support. An unexpected issue was dealt with and I had the parts as quickly as possible. Excellent communication. Always shop independent for your little ones car seats. Having peace of mind that you can contact someone almost immediately is honestly a life saver.

31 juillet 2024
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, would definitely recommend. I’ve had three car seats from this site now and will use for any future seats needed :)

29 juillet 2024
Noté 5 sur 5 étoiles

Another great experience with cart seat…

Another great experience with cart seat ninja! Got back in touch with CSN to get a ERF seat for my 3yo childminder car as he got closer to maxing out of the RF weight limit in her exisiting seat. Natalie at CSN was great in advising how and where to fit in the childminders van and also provided a personally reassuring touch during the process. I recommend CSN to all of my friends and family and can assure you that you wont get a better service and after sales care anywhere else!

11 juin 2024
Noté 5 sur 5 étoiles

I wish I’d found her sooner

I wish I’d found her sooner ! I’ve purchased an axkidd minikidd from her and the service was excellent : what is even more exemplary is the quality support that is way above a service I’ve had with another retailer who left me completely unsupported with installation and fit with another seat I purchased. I was helped with no upsell to purchase another seat which my other retailer had advised as they clearly have no morals ! Thank you for saving not only my child’s safety but my sanity and bank balance you are an absolute diamond ! Highly recommend this retailer to anyone and everyone

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer care

Excellent customer care, CSN so helpful with offering support to find a car seat which best suits both children, baring in mind height/weight and additional needs. Helpful with working around available finances and nothing was too much bother.

4 août 2024

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