Great communication and helpful process with the member of staff that was dealing with my warranty. Quick and easy process absolutely zero complaints very good service.
L'entreprise a répondu
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Lisez les avis des autres
Experience is good. For the first I started with reimbursement process, went well in the end to reimburse the amount. Pros: - customer service is good they were professional. - In the end... Voir plus
My car came up with an engine warning light and my warranty was 2 days away from being up. I rang straight away and the manager on the phone sorted me out with information I needed to provide them wit... Voir plus
Horrific experience Waiting over two weeks for a simple repair that's covered by the warranty having found out it only cost 250euro we have arranged our own repair Amazing a company could be s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Car Simple, we are committed to providing motorists across Ireland with straightforward, reliable protection for their vehicles and peace of mind when they need it most. As a regulated insurance intermediary, we work with leading brands and dealers to offer a range of automotive protection products, including Used Car Warranties, Extended Warranties, GAP Insurance, SMART Insurance, Alloy & Tyre Insurance, and Breakdown Assistance. Our focus is on delivering exceptional customer service, fair and transparent claims handling, and products that provide genuine value. We understand that making a claim can be stressful, which is why our experienced team is dedicated to guiding customers through the process with professionalism, empathy, and clear communication. At Car Simple, we believe in building long-term relationships with both our customers and our dealer partners through trust, integrity, and consistently high standards of service. Whether you're purchasing a vehicle or protecting one you already own, our goal is simple: To help keep you on the road with confidence.
Coordonnées de contact
12 Marrion Square, D02H798, Dublin, Irlande
- 015313000
- customercare@carsimple.ie
- carsimple.ie
3,5
Moyen
62 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Absolute waste of money
Absolute waste of money. The car dealer I bought a car off gave us this 12 month warranty and it will find
a way to not cover the problem. Stay clear!
12 mars 2024
Avis spontané
Réponse de Car Simple
Hi
Thank you for taking the time to share your experience. We're sorry to hear that you are unhappy with our decision.
We would like to address your specific concerns and see if we can assist in resolving this for you, and would really appreciate it if you would directly message us with your policy details or email us on info@carsimple.ie.
We take all feedback seriously, and we appreciate your honesty.
Kind Regards
Car Simple Team
Five stars
Since buying my car 6 months ago it’s been broken 3 times and currently broken for the 4th time. Car simple have been so understanding, cooperative, and helpful. Their team is quick and responsive and have done their best to make the process as quick and easy for me as possible. I have been so lucky that I took out my warranty with them as I was able to use the warranty for towing and to get some money back for fixing the car each time. They are available on the phone/ email to answer questions. I am really happy with every interaction I’ve had with them and I recommend their service to anyone who’s looking at taking out a warranty for their car.
27 février 2024
Avis spontané
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