Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Even though i was skeptical whether to do this alone or via a local dealer, the whole process was easier than expected! From day 1 communication with sales managers and after the final payment with th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Всем привет! Заказывал авто через компанию CarVector на Кипре. Были небольшие задержки с отправкой из Японии, (но!) это общий фактор. Что касается работы компании - я очень доволен. Хочу отдельно от... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Узнал о компании из ролика в Youtube. Привлекло что можно общаться на родном языке. Не пожалел ни секунды. Очень профессионально работают, быстро отвечают на вопросы, помагают с покупкой и всей докуме... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ребята из carvector подобрали мне машину моей мечты, а именно Toyota mark2, jzx90, tourerV, 1995 года с пробегом всего 94т.км Так долго о ней мечтал , на YouTube пересмотрел все видео, некоторые д... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vente aux enchères de voitures
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

The Carvector company is a service for searching and purchasing cars in Japan, as well as exporting cars around the world and is a reliable car dealer. The company provides service in 3 languages: English, German and Russian. In addition to the main office, which is located in Kawasaki, Japan, an agent network operates throughout the world. Agents are people who help clients locally - each in their own country. The carvector.com website was created and has been operating since 2008. As for 2024, cars are sold through the carvector.com website in more than 40 countries, such as Germany, Poland, Cyprus, Netherlands, United Kingdom, USA, United Arab Emirates, Russian Federation, Ghana, Jamaica, Kenya, Malta, Mauritius, Nigeria, Pakistan, Philippines, Singapore, South Africa, Tanzania, Mongolia, Nigeria, and many others.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Meanwhile I have bought six…

Meanwhile I have bought six Mercedes-Benz R230. The last three of them arrived in March 2025 in the port of Zeebrugge. Viktor was of great support during the purchasing process and seems to work 24/7 and Christine always kept me up to date of all the logistic process. So from the side of carvector clearly a 5 star experience.
In regards to the cars you rely on the available information, especially the auction sheet. Here I can tell that there are differences between the various auction places. Some are very precise while others are missing important information.- But this is the risk of buying a car unseen and also carvector has no influence on this.

16 mars 2025
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Wolf, thank you for such detailed and positive feedback!
We appreciate your assessment to our managers and service they provide. And thanks for your opinion about auction sheets (it can be useful for other clients)
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Карвектор - команда пофессионалов!

Купил через компанию автомобиль Хонда Фрид. Это был мой первый опыт покупки авто с аукциона. Рад что выбрал этот способ покупки и данную компанию. От начала и до коца покупки, четкая и слаженная работа. Компания японская, но ребята все русские: Виктор, Кристина, Олеся. Спасибо вам. Рекомендую!

12 mars 2025
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Иван, благодарим Вас за отзыв!
Нам очень приятно, что Вы обратились именно к нам и остались довольны приобретенным автомобилем и сервисом наших менеджеров! Это лучший показатель нашей работы.
Будем рады видеть Вас вновь!
С уважением, компания Carvector.

Noté 4 sur 5 étoiles

Good overall experience…

I had a very good overall experience with CarVector team, they are quite responsive and helpful, I would recommend confirming the final cost before you make the acquisition. Myself in particular I had an issue with the car during the RORO shipment to Cyprus, but that is not under CarVector's control and could happen with any exporter, the car was forcefully opened which left dents above the door and also bended the door itself...
Except that, the RORO shipment insurance is absolutely useless, unless your car is completely lost or stolen during the transport, so I would recommend against it.
Thank you Ms Christina and Mr Victor from CarVector in particular for the collaboration and support during this process.

3 mars 2025
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Adrian, thank you so much for your feedback!
We appreciate your assessment to our managers and service they provide. We are also grateful for your honest opinion about the RoRo delivery, but it's really not under our control.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs.
Best regards, Carvector Team

Noté 1 sur 5 étoiles

Ужасная покупка....

Связались с данной компанией по отзывам, такие отзывы хорошие приятно читать.
А вот у нас не приятная покупка благодаря Виктору. 2,5 месяца ждали машину, толком объяснить ничего не мог кормит завтраками, счета под санкциями, что делать он не знает, фин отдел тоже не знает, странный конечно тип. Помог в выборе гнилой машины , в аукционом листе было указано что незначительная ржавчина присутствует , причем он нас убедил, что не переживайте там немного ржавчины на глушителе может присутствовать(на что мы были согласны), ну по факту всё дно машины гнилое, не просто ржавое, сверху покрыли антикоррозийной краской. Вот тебе и профессиональный сотрудник.
Ужасная покупка. Виктор на сообщения на вопросы отвечает по 3-4 дня, а может вообще не ответить. Очень пожалели что обратились в эту фирму, может и не фирма как сам представитель этой фирмы то ли устал работать, то ли просто бессовестный человек. Бабло срубил самое главное себе, а остальное что кому как пришло в каком состоянии, этот его уже не касается.
Ну и условия конечно по документам странные ни каких гарантий ни каких урегулировании нет, что очень не мало важно! В нашей ситуации я бы по факту во Владивостоке отказала от этой машины 1,5 млн на ветер. Россия 02.2025г.

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Thanks to Carvector

Thanks to Carvector for organising everything for our car shipping. We purchased a car using carvector's portal on the Japanese car auction site. Christine is very professional and helpful with all the logistic keeping me informed at every step. I think carvector is a trustworthy company and am happy to recommend Christine and her colleagues.

31 décembre 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Donal, thank you so much for your warm feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you are satisfied with the car!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 4 sur 5 étoiles

I bought a Toyota Prius plug in hybrid

I bought a Toyota Prius plug in hybrid, it was nice, starting from Mr Kosta who helped much to find me the car I wanted and it was great and in a perfect condition when I received. Then Ms Christine who was more than helpful and helpful in everything, replying anytime, tracking the vessel and informing me step by step.
Both were very passion as it's my first time and very polite.
Thanks alot for both of them.
Great experience.

22 novembre 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Adel, thank you so much for your warm feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you are satisfied with the car!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Zuverlässig

Zuverlässig, bei Problemen wird geholfen! So muss ein Unternehmen handeln. Super weiter so!

22 novembre 2023
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Lieber Stefan, vielen Dank für das Feedback!
Wir möchten uns ganz herzlich für die Zusammenarbeit bedanken und freuen uns auf ein Wiedersehen!
Mit freundlichen Grüßen, Carvector-Team.

Noté 3 sur 5 étoiles

Very responsible

Very responsible. And friendly

9 novembre 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Thank you for your feedback!
Our company would be really glad to see you among our clients.
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Honda Vezel ePlay

Bought Honda Vezel ePlay Grade:5.Car quality is good
Communication with all carvector employees excellent. Always reachable

9 mai 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Neofytos, thank you for your feedback!
We appreciate your assessment to our managers and service they provide.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Skyline GT-R R32

Bought a BNR32 as an import first experience through Carvector and I was not disappointed. Professional advice and inspection with videos and smooth logistics from Yokohama to Bremerhaven. Thank you Christine and Mark. Domo arigatou gozaimasu!

27 septembre 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Michael, thank you for your feedback!
We appreciate your assessment to our managers and service they provide.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Outstanding Car Buying Experience with Car Vector - Shipped to Kenya!

I recently had an incredible experience purchasing a car from a Japanese auction through Car Vector. From start to finish, the service was top-notch. Kosta, the Bid Manager, was fantastic—his deep knowledge and expert guidance made the bidding process smooth and stress-free. He ensured I understood every detail, which gave me confidence as I navigated the auction.

After winning the bid, Christine, the Logistics Manager, took over and handled the shipping process with remarkable efficiency. She managed all the logistics of shipping the car to Kenya, keeping me updated every step of the way. Christine’s attention to detail ensured that my car arrived in perfect condition, right on schedule.

The dedication, professionalism, and personalized service from both Kosta and Christine made this experience truly exceptional. If you're considering importing a car from Japan, I can't recommend Car Vector enough. They went above and beyond, delivering not just a vehicle but an amazing experience. I'm thrilled with my purchase and the outstanding service I received!

15 avril 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Peter, thank you for such detailed and positive feedback!
We appreciate your assessment to our managers and service they provide.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 4 sur 5 étoiles

Honda Grace

I recently exported a car for the first time, and the experience was very good overall. Christine's customer service was excellent and made the process smooth. The car arrived in good condition. However, I was not informed that once you place a bid, you cannot retrieve it without losing the deposit. Knowing this upfront would have been helpful. Despite this, I was satisfied with the service.Would recommend, but do your research first, the cost of shipping,VAT and customs. Reference; Ireland.

1 janvier 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Refilwe, thank you so much for your warm feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you are satisfied with the car!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Car Vector 👍

Great experience dealing with Car Vector.
Fully satisfied. Totally recommended agent for buying car from japan.

23 mai 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Fedrik, thank you so much for your feedback!
We appreciate your recommendation of our company.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Great experience with the car purchased!

Everything was great, quick and effective communication and guidance, highly recommended!

25 juillet 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Jie, thank you so much for your feedback!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Great service

Great service. No any extra expenses.
The managers help's on each step. During the bidding manager, Konstantin, double check all the car's I choosed to bid. So, I didn't have any negative surprise upon delivery.

Logistics manager, Christina, keep me posted during delivery, so I no need to use any vessel tracking at all.

16 mai 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Anton, thank you so much for your feedback!
We appreciate your assessment to our managers and service they provide.
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 1 sur 5 étoiles

I would not trust Victor

I had questions about the process and seems like they didnt like that.
Looks like i got blocked after i asked about if there was any guarantees or insuernce that i will recive the car if purshes.
I got ”we wont sell you anything” then no more answers.

13 juin 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear customer (unfortunately, you did not indicate your name), if you really contacted our company and had such a negative experience and would like to share it with everyone, please indicate your email address that was used when registering on our website. We will review everything, including all communications between you and our manager, and contact you with the results of our investigation.
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Car vector is a brilliant professional…

Car vector is a brilliant professional company to deal with
Victor and Christine brilliant at there jobs
Christine will do all paperwork and keep u updated on your vehicle
Look forward to dealing with them again
Ronan

4 décembre 2023
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Ronan, thank you so much for your warm feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you are satisfied with the car!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

The guys are Professionals when the car…

The guys are Professionals when the car was delivered i took it straight to my mechanic for a check he said this is an amazing choice. Ask for mr Kostas and Christine proffesionals. Regards Andreas from Cyprus.

23 mai 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Andreas, thank you so much for your positive feedback!
We appreciate your assessment to our managers and service they provide. We are really happy you are satisfied with the car!
Our company would be really glad to see you among our clients again and do our best to satisfy all your needs!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Great company and staff very helpful

Great company and staff very helpful ! Car was received in much better condition than expected ! Staff was extremely helpful at all stages of the process !

23 mai 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Dear Prodromos, thank you so much for your warm feedback!
We are really happy that you are satisfied with our service and car!
Our company would be really glad to see you among our clients again!
Best regards, Carvector Team

Noté 5 sur 5 étoiles

Unkompliziert und Zeitgemäß

Die Abwicklung der Ersteigerung verlief unheimlich unkompliziert.
In Sachen Kaufberatung sowie Sachlichkeit der Fahrzeugbewertung kann ich leider kein Feedback geben, da ich bewusst ein "Projektauto" ersteigert habe.

8 février 2024
Avis spontané
Logo de Carvector Co. Ltd

Réponse : Carvector Co. Ltd

Lieber Martin, vielen Dank für das Feedback!
Wir möchten uns ganz herzlich für die Zusammenarbeit bedanken und freuen uns auf ein Wiedersehen!
Mit freundlichen Grüßen, Carvector-Team.

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