I’ve enjoyed the entertainment value of this online casino, but I’ve noticed it’s extremely difficult to win consistently. The games feel fun at first, but over time the payouts became smaller and les... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I enjoy the casino, however I’m having trouble verifying:( I submitted my documents and everything and sent in a email to support. They have live chat and have been helping me (I’m not sure this is a... Voir plus
I have been asking this site for months to close my account and get some nonsense about escalating to another team, never getting a response. I should have know when I saw the reviews but this is ano... Voir plus
Fun games but if playing SC, the RTP sucks most days! The slots are really tight most of the time. You might finally get lucky and be able to cash out. When you do, redemptions take FOREVER! Redemptio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
🇺🇸 Join now to a new Sweepstakes Casino & Play for Free! 🎰 Exclusive Games 🎁 Daily Free SC Spins 🔥 Daily special packages with extra SC 🕒 24/7 Support
Coordonnées de contact
Etats-Unis
- support@casino.click
- casino.click
2,7
Bas
562 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
RUN!!!!
RUN!!!!! ALL THE WAY TO ANOTHER CASINO SITE. BECAUSE CASINO CLICK IS NOT THE STOP!!!
17 mai 2026
Avis spontané
Réponse de Casino Click
We’re sorry to hear that your experience did not meet expectations.
Player experience is extremely important to us, and we understand how frustrating it can be when you feel disappointed. Feedback like yours is taken seriously and shared internally with the relevant teams as we continue working to improve the overall experience for our players.
We appreciate you taking the time to leave a review.
Terrible RTP
Terrible RTP. The worst I've ever seen. Bad games. Slow . Never pay out
16 mai 2026
Avis spontané
Réponse de Casino Click
We understand that gameplay experiences can vary, and we’re sorry to hear the games and overall experience did not meet your expectations. All games on our platform operate using certified RNG systems, but we appreciate that this can still feel frustrating during difficult sessions.
Your comments regarding gameplay and payout experience have been noted and will be shared with the relevant teams for review.
Other websites will allow you to win…
Other websites will allow you to win some but there was nothing there on your site and I jump around to multiple games.
13 mai 2026
Fun games but tight slots
Fun games but if playing SC, the RTP sucks most days! The slots are really tight most of the time. You might finally get lucky and be able to cash out. When you do, redemptions take FOREVER! Redemption process is as follows: up to 3 business days to review and approve the redemption. Once approved, Redemption still takes between 5-10 BUSINESS days!! Never been on a site that takes this long to redeem winnings. Customer service (chat) is pretty decent.
30 avril 2026
Réponse de Casino Click
Thank you for taking the time to share your feedback.
We’re glad to hear you’re enjoying the game selection and that you’ve had positive experiences with our customer support team. We also understand your concerns regarding redemption timelines and appreciate you highlighting this.
Redemption processing times can vary depending on account verification, payment method, and overall request volumes, but we know how important fast payouts are to our players and are continuously working to improve the experience wherever possible.
Your feedback is extremely valuable to us, and we truly appreciate you being part of the Casino.Click community.
It's takes way too long just to get…
It's takes way too long just to get verified and customer service is the worst I've ever had to deal with I would not recommend this to any of my friends or family
8 mai 2026
Réponse de Casino Click
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We understand how frustrating delays during verification can be, especially when combined with a support experience that did not meet expectations. Our verification processes are in place to help keep player accounts secure, but we recognise the importance of making this process as smooth and efficient as possible.
Your comments regarding both verification and customer support have been shared internally for review as we continue working to improve the player experience.
By far the best online casino I've come…
By far the best online casino I've come across .
11 mai 2026
Réponse de Casino Click
Hearing that Casino.Click is the best online casino you’ve come across truly means a lot to us. We’re always working hard to provide a fun, smooth, and enjoyable experience for our players.
We really appreciate your support and are thrilled to have you as part of the Casino.Click community! 🎰
The games and how fast and easy it was…
The games and how fast and easy it was to redeem
1 mai 2026
Avis spontané
Réponse de Casino Click
Thanks Chris! 😊 Great to hear you’re enjoying the games and how quick and easy the redemption process has been. That’s exactly what we aim for, appreciate you playing with us!
Love how you give back to the players…
Love how you give back to the players extra SC, love the games!
4 mai 2026
Réponse de Casino Click
We’re really glad you’re enjoying the extra SC and the games. Giving back to players is a big focus for us, so it’s great to hear that’s coming through.
Casino click account agents are very…
Casino click account agents are very helpful and love getting the rewards
4 mai 2026
Réponse de Casino Click
Thanks Cookie! 😊 Awesome to hear our account team has been helpful and that you’re enjoying the rewards. We really appreciate you being part of Casino.click!
Web site is very easy to use
Web site is very easy to use , great customer service , big selection of some of the most up to date games. Adding and redeeming your money is so easy. I will recommend this casino to everyone I know .
Danny I.
11 mai 2026
Réponse de Casino Click
Really great to hear you’re finding the site easy to use and enjoying the games, service, and simple redemption process. Appreciate the recommendation!
Its difficult to win,got to spend a lot…
Its difficult to win,got to spend a lot of money before getting a win,only have a redemption once a day.day.even you haven't maximize the whole amount.
9 mai 2026
Réponse de Casino Click
Thanks for sharing your feedback, we appreciate you being honest about your experience.
We understand it can feel frustrating when wins take longer to come through. Game outcomes are always based on chance, so results can vary from player to player. Redemption limits are also in place to keep things fair and consistent for everyone.
That said, we appreciate you playing with us and will pass your feedback on to the team 👍
Réponse de Casino Click
Thanks Andrew! 😊 Glad you’re enjoying the redemption options and loyalty program, we’re always working to make the experience more rewarding. Appreciate the support!
Don't bother
Don't bother - they will never pay out. It's excuse after excuse and customer service is useless.
1 avril 2026
Avis spontané
Réponse de Casino Click
Hi, thanks for your feedback, we’re sorry to hear you feel this way.
We understand how frustrating delays can be, but payouts do go through a verification and security process before being released to ensure everything is handled safely and correctly. If there’s been an issue with your withdrawal, we’d like to help get it resolved, please reach out to support with your details so we can review your case directly.
We appreciate you sharing your experience.
I won at casino click on April 27th and…
I won at casino click on April 27th and have been trying to redeem ever since. It took 2 and a half days for KYC and the rest of the time I have been waiting for my redemption request to be approved. It's the 4th at 9pm and still my request has not been approved. Even after approval they say it will take another 72 hrs to hit my account. That's a Bitcoin withdrawal. If I wanted it to my bank account they actually said it would take 10 days after approval to hit my bank!!!! Customer service is short and really bordering on outright rudeness. It's very clear this casino will do just about anything to not have to pay in a timely manner. I only won $100. It should be quick and painless, but it's the exact opposite. I love the platform. They have great games, but I doubt I'll ever play there again because this is absolutely ridiculous. I'm beginning to wonder if they are going to pay me at all. I'm going to rate this casino with 1 star. If they ever happen to pay me I will come back and update.
4 mai 2026
Avis spontané
They are 1 of the best websites out…
They are 1 of the best websites out there...if you have a prob they give you your own account manager that handels just your account and they always get right back to you...I accidently purchased 500$ in coins once i reached out to them and they gave me a refund..
2 mai 2026
Réponse de Casino Click
Hi there,
Thanks so much for the amazing feedback! We’re really glad to hear you’re enjoying Casino.click and the support experience with your account manager. We always aim to provide fast, personal assistance, so it’s great to know that’s been your experience.
We’re also happy we could help resolve your accidental purchase quickly. Appreciate you being part of Casino.click and hope you continue enjoying the platform! 🎰✨
You cannot win on this website it is…
You cannot win on this website it is absolutely awful there customer service is okay but as far as winning it's impossible and if you do win by chance that one in a million times it takes him about 6 weeks to pay you whether you use crypto or credit card doesn't matter they want you to spend it back before they pay you that's their move
1 mai 2026
Réponse de Casino Click
We’re sorry to hear you feel this way about your experience. We understand how frustrating delays and concerns around withdrawals can be, and we take feedback like this seriously.
To clarify, we do not require players to re-spend winnings before processing payments, and withdrawals are handled according to our stated processing and verification procedures. Timing can vary depending on payment method and account checks, but we always aim to complete payouts as quickly as possible.
We’d like to look into your specific case and understand what has happened with your withdrawal. Please contact our support team with your account details so we can review this properly and help resolve it.
I love the surprise sweepcoins and the…
I love the surprise sweepcoins and the every question is answered on the app.
29 avril 2026
Réponse de Casino Click
Hi there,
Thanks for the great review! We’re really happy you’re enjoying the Surprise SweepCoins and that you’re getting quick answers through the app. 🎉
We’ll keep working to make the experience even smoother and more fun for you!
The slots are mid at best
The slots are mid at best. Low rtp. Deadspin central. They do give you free sc alot.
27 avril 2026
Avis spontané
Réponse de Casino Click
Hi there,
Thanks for your feedback, we’re sorry to hear the slots haven’t met your expectations. We understand that game experience and results matter a lot, and RTP performance can feel different depending on play sessions and titles.
We do appreciate you highlighting the free SC offers, and we’re always working on improving both game variety and overall player experience. Your comments will be passed on to the team for review.
If you’d like, feel free to reach out to support so we can take a closer look at your account experience and help further.
You can’t get verified
You can’t get verified. I sent my drivers license 5 times and still not verified. I lost plenty of money and can’t seem to win anything. It’s absolutely ridiculous. I understand losing is a part of gambling, but to blatantly cheat your customers is absurd. Without the customer you have no business at all.
27 avril 2026
Avis spontané
This is a fun place to play fair games
This is a fun place to play fair games. Every time I have had a question they have responded immediately in the chat. Honestly casino click is close to perfect with the only problem being the time it takes to pay out takes way to long if they could speed up the process I think nobody would ever play anywhere else.
19 avril 2026
Réponse de Casino Click
Thanks for the detailed feedback — we’re really glad you’re enjoying the games, fairness, and quick support response 🙌
We hear you on payouts. Withdrawal speed is something we’re actively working on improving, as we know it plays a big role in the overall experience. Feedback like this genuinely helps us prioritise what matters most to players.
Appreciate you playing with Casino.click and hope we can turn that “close to perfect” into perfect very soon 🎰💙
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.