Casino Adrenaline Avis 

395
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So far, so good! I haven't had any issues with Casino Adrenaline! I've not deposited nor withdrawn yet but hopefully something happens for me soon! I'll come back and update afterwards so other newbie... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I got a email for a bonus with 10× playthrough but when I deposited it shwoed 27×. I contacted customer service and showed them the email. They said it's 27x. No way I give more money to a company tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well this is my first time trying casino adrenaline and I love it it gives me the same rush I get when I'm at the casino. But its even better because it starts me out with freeplay to try out so and... Voir plus

Noté 5 sur 5 étoiles

Casino Adrenaline has a huge selection of games, superfast withdrawals, a friendly and well organized front office,with 24/7 live chat! Constant bonuses,free spins & cashback every Monday. This is the... Voir plus

À propos de l'entreprise

  1. Casino en ligne

Écrit par l'entreprise

Best Crypto Casino, starting fresh from 2021 - where we guarantee Instant processing time and full personal anonymity. Come and join us!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

395 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 69 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(395)

199 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I like the games and the platform

I like the games and the platform. I really don’t have many more nice things to say. When I’ve gone to live chat I was talked down to and generally treated badly. I quit playing here for a while and went back after being offered a free chip through brango, which was not honored by the way. They hadn’t changed. They act like they are doing you a favor by letting you play in their casino. I will never be back now

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Fan-freaking-tastic

Great games, great support team. I love Casino Adrenaline. Those giving bad reviews are hiding something and trying to dodge the KYC requirements, hence their axe to grind about withdrawals. The verification process was quick, simple and withdrawals are super fast. Straight up, it's a great online casino.

1 août 2025
Avis spontané
Noté 3 sur 5 étoiles

Just signed up and they have a great…

Just signed up and they have a great game selection seam to be fair as well.

update not pleased with customer service and playthrough on any bonus is insane
Update to review this casino is bullshit They never let you in they never let you withdraw Don't waste your money and a customer service agents are buttholes they're very rude and they don't care

2 août 2025
Avis spontané
Noté 1 sur 5 étoiles

cant withdraw

While trying to cash out it tells me I have to confirm my email but yet i never receive a confirmation email. I have emailed support and pitboss and they all tell me to confirm my email from an email i still have not received but the emails from support and pitboss come through just fine

31 juillet 2025
Avis spontané
Logo de Casino Adrenaline

Réponse de Casino Adrenaline

Hi Deanna,


Hope you are well and safe,


Thank you for reaching out to us and for giving us the opportunity to address your concerns regarding the activity on your account.

Upon reviewing your account, we found that your withdrawal requests were rejected a couple of times because you hadn’t confirmed your payout crypto address. As soon as you requested a withdrawal, an automatic email was sent to your inbox with a confirmation link for your payout crypto address. To confirm your address, you need to click on the link inside the message from our payments team.

Since there was no confirmation from your side, your requests were rejected. Sometimes these emails go to the Spam or Junk folder, so we always advise players to check those as well. If for some reason (which is rare, since you receive other emails from us) you did not receive the email, you should contact our support or support management, and they will provide a solution to your problem, which they did in your case.

Unfortunately, we did not receive a reply from you for several hours, and since our withdrawals are instant, your request was rejected again. After that, you continued to play and lost your winnings.

The best approach in these situations is to open the Live Chat, request the withdrawal, send an email to our management, and then return to Live Chat to inform them that you have made your request again and provided the required information to support management.

Please don’t take this the wrong way, this is not about blaming you, but rather to explain how the instant payout process works. The crypto address confirmation is necessary for security reasons.

Unfortunately, our hands are tied now, and we cannot do anything further since the winnings have already been lost.

We kindly ask all our players to be patient during the withdrawal process, and if you face a similar situation, please contact us and wait without continuing to play, as there is a risk of losing the winnings you wish to withdraw.

If you have any further questions or need help, please don’t hesitate to reach out. We are always here to assist you.

Kind Regards
George Moore
Casino Adrenaline Management

Noté 5 sur 5 étoiles

Great platform easy to use

Great platform easy to use. Lots of good games to play that payout. You will love playing on Adrenaline if you haven’t signed up yet

4 août 2025
Avis spontané
Noté 2 sur 5 étoiles

This casino I wanted to give a good 4…

This casino I wanted to give a good 4 stars. I couldn't get over the horrible customer service that I have experienced. Old school lady who uses companies that take pride in their customers and customer service skills. These casinos with chats with kids working from home is ridiculous, after this time after three tries she threw anything out at me and closes the chat sends me to the survey then when she saw that I was giving her 1 ⭐ and review she closed it I never got a chance to give my review. Her name said mirna. The games are loose so far I just signed up for this one. Customer service really needs work I will not spend any money until it's fixed. I would be embarrassed.

3 août 2025
Avis spontané
Logo de Casino Adrenaline

Réponse de Casino Adrenaline

Hi Keesha,

I hope this message finds you well and safe.

We regret to inform you that we have not yet received the necessary login information to access your account. Without this information, we're unable to fully investigate your complaint and provide a comprehensive response.

Having access to your account would allow us to gather the relevant details needed to address the issue you raised. Unfortunately, without this, it becomes difficult for us to resolve your concerns effectively. We believe it's important to thoroughly investigate and provide accurate information regarding your complaint, not just for your peace of mind but also to ensure transparency for other customers who may face similar issues.

We appreciate your understanding and cooperation in this matter.

Kind Regards
George Moore
Casino Adrenaline Management

Noté 1 sur 5 étoiles

Cant Withdraw

I received a free spin bonus on 31 Jan 2025, 05:23, and after a whole night of wagering i tried to withdraw 50USD on 05 Feb 2025, 17:55 and it always gets rejected! Contacted support and was advised that i need to deposit in order to withdraw!

22 Jul 2025, 17:15
Withdrawal
Cryptoprocessing
Rejected
50 USD
06 Feb 2025, 09:49
Withdrawal
Cryptoprocessing
Rejected
50 USD
06 Feb 2025, 09:34
Withdrawal
Cryptoprocessing
Rejected
50 USD
05 Feb 2025, 17:55
Withdrawal
Cryptoprocessing
Rejected
50 USD

5 février 2025
Avis spontané
Logo de Casino Adrenaline

Réponse de Casino Adrenaline

Hi Michael,


Hope you are well and safe,


Thank you for taking the time to share your feedback and login information with us!

Upon reviewing your account, we found that you played with one of our welcome free promotions on January 30th, making $149 in winnings from your play. Since the maximum cashout for your bonus was $50, your first withdrawal request was rejected, the excess balance (amount above the max cashout limit) was removed, and account verification was requested.

Your account verification was completed on February 5th. As soon as you completed the verification, you submitted a second withdrawal request. Unfortunately, that request was also rejected because a verification deposit is required to complete your first withdrawal.

As stated in our Terms and Conditions:

https://www.casinoadrenaline.com/terms-and-conditions

9.2. Withdrawing from your User Account

Upon requesting a withdrawal from a non-deposit bonus, a verification deposit is required if the customer does not have a prior deposit.

Until today, we have still not received any deposit from you, which is the reason why your withdrawal requests were rejected.

Once you make the verification deposit and the amount reflects in your balance, please submit another withdrawal request.

Thank you for your understanding!


Kind Regards
George Moore
Casino Adrenaline Management

Noté 5 sur 5 étoiles

10/10 Recommend

I love the easy to navigate menus and pages and also enjoy the game selection. Support staff always there to help you and are friendly to interact with 👍

18 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

****

Great promos and tons of games to choose from

17 juillet 2025
Avis spontané

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