We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Voir plus
Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label... Voir plus
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de CASO Design UK
Écrit par l'entreprise


Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
Coordonnées de contact
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Royaume-Uni
- contact@casodesign.co.uk
- casodesign.co.uk
A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Arrived promptly and delivered with…
Arrived promptly and delivered with care. Much better design, much better than my old OneCup 😆
HW770/HW1660 hot water dispensers
We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, with any questions answered promptly, and with great patience… :-) First class, and highly recommended.
the machine is faulty waiting for a…
the machine is faulty waiting for a reply need to have a refund thank you B.Burch
I’m really pleased with this product as…
I’m really pleased with this product as no waiting around for the kettle, just boiling water when needed.
Excellent Products & Service
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is great, very smart looking and solidly made. It's also a grill or a convection oven as well as a microwave with a spacious rectangular base area rather than a round turntable.
Very quick delivery and prompt service…
Very quick delivery and prompt service great product
Brillant service and product
Speed & delivery
Great products
Easy to order for the first time promt delivery well made items prices are good
Great vacuum sealer
Great vacuum sealer, the bags are really thick as well, brilliant that the sealer can be charged rather than plugged in. This is going to save me a lot of money by keeping veg fresher for longer. After trying for the first time I came back and ordered more bags, I got a great discount as well.
Purchased the HW 770 hot water…
Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label, and in the message it stated that once received a replacement would be sent within 14 DAYS. All emails questioning this 14 days were ignored. Eventually insisted on a refund and per consumer rights. Absolutely rubbish customer service
No More Scrubbing
Great product. No more using silver foil or grease proof paper. Nothing sticks. Had a few baked on spills but they easily washed off without any effort. Well recommend.
The hot water dispenser works great.
The hot water dispenser works great.
The best feature is being able to run off just a few ml to 2.7l of hot water instead of having to heat a kettles worth.
The filters last longer than a well known brand used in water filters.
Extremely pleased user.
My purchase came the next day as…
My purchase came the next day as promised.Despite me then feeling a little apprehensive,putting it together etc,it has proved to be excellent. As someone who used to boil the kettle I'm sure my energy costs are lower.
Arrived in good time but was faulty…
Arrived in good time but was faulty leaking hot water from underneath phoned for advice no one answered the calls I made so sent e mail slow to respond, I was told to print returns label send back for a refund find that strange they did not ask if I wanted a replacement so I have purchased a different model
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








