I have not received the order. Bet Ellis 2630 Kousa Drive Winston Salem, NC 27106 336-918-5162 The charge has cleared my bank. This is my 2nd inquiry about the purchase.
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Lisez les avis des autres
Castlebeard has been great! I have been using Castlebeard products for quite a while now with no complaints at all. The products have been good and I believe they are top notch, made with authentic na... Voir plus
L'entreprise a répondu
I’m very upset because I ordered your product and you shipped it to a different state. I emailed you twice and you still have not contact me back. I’ve already ordered another set and still haven’t re... Voir plus
L'entreprise a répondu
The ordering process was very easy. I didn't have to wait long for delivery. Haven't used the face cleanser yet as I just received it this morning. Looking forward to using this product. Excellent co... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Beard and Skin Care Products
Coordonnées de contact
castlebeard.com, 75244, Dallas, Etats-Unis
- 8566243077
- support@castlebeard.com
- castlebeard.com
2,8
Moyen
58 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My son-in-law loves your products
My son-in-law loves your products. I ordered on 12-28 and paid for express shipping to get before Christmas. Unfortunately not going to come until the 28th. So much for 3 day shipping, I was told I would be reimbursed for the express but it was disappointing. But when he finally gets it I’m sure he will be pleased. I just now have to pay to ship it to him where he lives
26 décembre 2022
Great products and even better customer…
Great products and even better customer service. Highly recommend them!
20 décembre 2022
My first order as a new customer...I…
My first order as a new customer...I ordered beard oil and balm...and only received the oil.
18 décembre 2022
Great product thick and greet smell
20 novembre 2022
I’m very upset because I ordered your…
I’m very upset because I ordered your product and you shipped it to a different state. I emailed you twice and you still have not contact me back. I’ve already ordered another set and still haven’t received it. Somebody needs to contact me because I am very just appointed spending almost $200. It’s not something to play around with.
5 octobre 2022
Réponse de Castlebeard
Hi Daniel,
We shipped your items to the correct address on your order. There was no mistake in your order shipping at all.
We would have loved to correct the address if you had given us a heads up on time, we could have even reversed the delivery if we had information on time.
Do let us know on time when you have issues so we can help you out!
Thank you.
Incredible customer service and I love…
Incredible customer service and I love the vibration silicon brush
23 juin 2022
Easy and Flawless Ordering Process
The ordering process was very easy. I didn't have to wait long for delivery. Haven't used the face cleanser yet as I just received it this morning. Looking forward to using this product. Excellent communication on behalf of the company, letting me know where the product was and when I could expect it to arrive.
20 février 2022
I'm looking forward to trying my…
I'm looking forward to trying my product and had a question and was answered right away. I appreciate your great service!
Thank you
20 février 2022
Pretty great!
I purchased this for my husband as a Valentine's Day gift, and it is such an improvement over the last beard oil that I got for him, which was way too fragranced for my taste. This beard oil is still pretty scented, but I trust the source of the scent more since it is essential oils and not just 'fragrance'... you never know what you're getting with that ingredient.
My own feedback would be to even tone down the essential oil fragrance just a smidge, but I am highly sensitive to any scents so this may not be necessary for others. My husband is pleased, so ultimately I am pleased! Thank you!
15 février 2022
This stuff is so thin and runny
This stuff is so thin and runny. I like a thicker scrub. I don’t see any difference in my pores yet.
14 février 2022
My boyfriend LOVED this beard oil and…
My boyfriend LOVED this beard oil and he's EXTREMELY finicky about how things smell and feel. The scent isn't overbearing like a lot of beard oils I've smelled and it's not greasy which is a plus. I will buy again!!
14 février 2022
Did not receive it yet
10 février 2022
I ordered this product to support a…
I ordered this product to support a black business and because my husband has been experiencing a lot of itching in his beard and I was hoping this would moisturize his beard and the itching would stop. We only just received it and have not had a chance to try it yet. The shipping was quick and product smells good. If I am allowed to update my review I will provide feedback once he has had a chance to try it. So far service from this company has been excellent.
9 février 2022
Réponse de Castlebeard
Hi Tavi,
Unfortunately, we were out of the office due to the public holiday and have responded as soon as we got back. We also see you were already able to change your subscription items as well.
Do let us know if you need help with anything else!
This was my first purchase from…but I might just come back for more
This was my first purchase from CastleBeard. The face brush I ordered is a beautiful forest green color and it arrived fairly quickly. I've only used it once since receiving it and I liked it very much. After using it a bit more frequently, I'm hoping I can edit my review.
1 janvier 2022
Amazing product and fragrance
Amazing product and fragrance. This is my go to beard oil from now on. Players edge basically smells like tobacco vanilla and lasts on your skin for days. It did an amazing job at rejuvenating my beard and hair.
27 décembre 2021
Made my beard shine a little more
19 décembre 2021
Top notch products
Castle beard is a great company with great products . Their services are top notch with on time delivery . I will recommend their products and services any day .
13 décembre 2021
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