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Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought two advisor being told that all I had to do was charge it up and free Wi-Fi didn’t happen took battery out seen a for I don’t have a sim Send me two. My name is Raymond Moore. My email addre... Voir plus

Noté 4 sur 5 étoiles

Offer of a double purchase discount with a mens shirt. Chalk and cheesr. Not knowing cost in NZ dollars before confirmation of purchase.

Noté 5 sur 5 étoiles

Just ordered the aspirateur. It's too early to give advise on the product, however placing the order has been quite easy. I especially appreciate your offer by paying with PayPal. In the mean time, I... Voir plus

Noté 5 sur 5 étoiles

I like the product but have not had the opportunity to know if it will do what you say it will do or to see if indeed there will not be any additional cost as advertised. If it works as advertised I... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

249 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(249)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Hi again

Hi again, I sent another email to CASUFIT to send me the authorization to return. I would like to send the t-shirt back as soon as possible and receive my refund.
The email was not in my junk folder. Could please resend. I would really appreciate a response

Thank You
Palita Robinson

28 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear Palita,

Thank you for your message.

We have resent the email. Please check your inbox, including your junk or spam folder, to ensure it wasn't missed.

If you still do not receive the email, kindly let us know, and we will find an alternative way to send it to you.

Thank you for your patience and understanding.

Noté 5 sur 5 étoiles

Looking for a special gift for a “cat”…

Looking for a special gift for a “cat” friend & your site offered many good selections in her size.

3 septembre 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 3 sur 5 étoiles

I've yet to receive my order

I've yet to receive my order. However, being a first time buyer, I chose to take advantage of free shipping which I find very favorable for my on line orders and try to take advantage as website requires, However, although the shipping charge was only $4,99 and several comminication emails, your staff was unable to find the deadline promo offered of 8/25 thus unable to honor, disappointed in the result CAF13110
placed 8/25/24

25 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, We apologize for the inconvenience and any disappointment caused. If you could provide us with the relevant promo code, we will be able to apply it to your order immediately.

Thank you for your understanding.

Noté 5 sur 5 étoiles

Good choice of items

Good choice of items. I'll review more after I receive my items.

31 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 1 sur 5 étoiles

Before you buy look at trustpilot…

Before you buy look at trustpilot reviews for a company named wearshes. Wearshes is a scam company that sends cheap copies of the clothes pictured in the ads. They will not give refunds unless you pay to have items shipped to China. Casufit and Wearshes sell the exact items. Buyer beware. I ordered from Wearshes and received only half the items. Quality was dreadful. Yet another Chinese scam

1 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Noté 5 sur 5 étoiles

I'm a plus size girl and the website…

I'm a plus size girl and the website has my size. Hopefully it's true to fit.

27 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 5 sur 5 étoiles

Shippingshipping

Your response was great

23 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Noté 5 sur 5 étoiles

Convenient

19 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 1 sur 5 étoiles

The address on my order was incomplete.

The address on my order was incomplete.
I failed to include the number in the address.
My correct address is 9025 Baker Dr.
Baton Rouge Louisiana 70809

Please confirm that you have received the correct address.

19 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer,
Please don’t worry as we have received your message and revised it for you as requested.
And we will ship your order ASAP.
Have a nice day.

Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. I waited far too long, and the items I received were so cheap and unusable! Do not purchase from them. The baseball cap was actually plastic! It does not bend at all. The shirt is so poorly stitched i cannot wear it. The company sent them in a small cellophane bag with absolutely NO information to return or get help.

16 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear Customer,

We are truly sorry to hear about your experience and sincerely apologize for any inconvenience this has caused you. We are committed to resolving this issue and providing you with the assistance you need.

To proceed, could you please provide us with your order number? This will help us verify your purchase and ensure that we address your concerns appropriately. Without the order number, we are unable to confirm that the items were purchased from our store, and thus, we won't be able to process your request.

We appreciate your understanding and cooperation in this matter. Once we have your order number, we will do our best to rectify the situation promptly.

Thank you for your patience.

Noté 5 sur 5 étoiles

Great design!

Great quality!

15 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 5 sur 5 étoiles

I can’t wait to get my t-shirt

I can’t wait to get my t-shirt. Very easy to purchase.

15 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 4 sur 5 étoiles

Different and Fun

Love the colorful prints, the casual flow of the dress cuts, and the reasonable prices. I live in a beach community and these dresses fit right in. I can’t comment on the quality yet, as this is my first order with you and I have not received my order. Your website was a little difficult to navigate, so I took one star off for that.

13 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Wish you a great day!

Noté 5 sur 5 étoiles

Speedy Help

I was very pleased to get speedy help when the discount coupon that I had been given didn’t work. I sent an email and asked for one that would work and was sent one. I would not have placed the order if that hadn’t come through.

9 août 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 5 sur 5 étoiles

I have a couple of events coming up in…

I have a couple of events coming up in a few weeks and needed something nice to wear. This was perfect for both events and the price was right.

18 juillet 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 4 sur 5 étoiles

Easy Site to Navigate

It was easy to find what I was looking for, and easy to locate the size chart.

18 juin 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Noté 1 sur 5 étoiles

Company deserves zero stars

I’m being generous in giving even one star( unfortunately have to give one star to send review )

The product I received is of such poor quality that I didn’t at first recognize it. The foto on the website had the cat in the middle of the hoodie surrounded by a cherry blossom tree. Instead the cat was so far to the side its nose was cut off and instead of a cherry blossom tree there was an ugly black and orange wavy ‘grunge’!

Per instructions of Casufit to return and receive a refund for an item of poor quality they needed to be notified within 3 days, I emailed my complaint the day after I received it.

The Merchant requested fotos of the hoodie, which I sent. They then emailed they would reimburse $5 and I could keep the item. I informed that was not what their policy stated. Their second offer was $8 and 20% off on buying another item. I informed them that it was a joke- why would I want to keep such a hideous hoodie and why would I want to buy anything else from their company.

I have since emailed useepay the company that was responsible for the transaction. They contacted the merchant and received same reply hat I received-that I would have to pay for return delivery- which the refund policy states is not true- the merchant would cover return costs!!!

The quality of the merchandise and dealing with customer service’ is a joke and I recommend to beware of dealing with Casufit.

17 mai 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Noté 1 sur 5 étoiles

I never received an item from my order…

I never received an item from my order 5/5 2024 and I was lied to and ignored for weeks. Finally on 5/ 28 they offered to send me the missing item but by this time I had enough of them and I just wanted a refund. Now they are stalling again. The said they would have to contact an different department to see if it is possible. It had better be because they are crooks and no one should buy anything from them.
They are lying again. I sent them pictures of the ones I did receive and I gave them the correct order numbers, etc. It is VGOO133682 the missing item is navy casual pants with Sachiko design printed on it. They have offered me a coupon to settle this but I'd have to buy something to use a coupon and I'm not going to do that. I want my money back or at the very least the pants.

2 mai 2024
Avis spontané
Logo de Casufit

Réponse de Casufit

Dear customer,

Thank you for contacting us regarding your order concerns.

We have thoroughly searched our records but were unable to locate an order placed on May 5th, 2024 under your account. We have repeatedly requested that you provide us with the correct order number so we can verify the details and resolve the issue promptly, but the order number you have provided does not match any order on our website.

We understand your frustration, and we want to assist you as best as we can. Could you please double-check the order number or provide us with any additional details that might help us locate your order?

Thank you for your understanding and cooperation. We look forward to resolving this matter for you as swiftly as possible.

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