The CatchUp Academy Avis 45

I registered with Catchup Academy hoping to secure 1:1 tutoring opportunities after receiving multiple emails from them about available roles. However, when I replied expressing interest, I did not receive clear or helpful responses.
When I later called for clarification, I was told that I was “not qualified” for the tutoring roles and that I should instead apply for Teaching Assistant positions. What disappointed me most was the way this was communicated. The conversation came across as dismissive and rude, especially since the tutoring opportunities had been sent directly to my email in the first place.
I understand that agencies have specific requirements for roles, but communication and professionalism are very important. A more respectful and constructive response would have made the experience much better.

Amazing company cant thank them enough they found the perfect tutor for my daughter who understands her needs they made sure they knew everything about my daughter and her interests and matched her to the right person my daughter is now enjoying learning

I recently left an academic role in Higher Education looking for a rewarding change of career that would utilise my years experience of education and create a. better work/life balance. I was fortunate enough to come across the Catchup Academy in my search, and enquired about working as a 1-1 tutor .
I cannot sing the praises highly enough of my fabulous agent / manager Bianca Edwards. She has been professional, supportive, empathetic and patient with all the questions I have to ask. Bianca has been understanding about my needs and tailored the tutoring experience to my requirements and skill set. Bianca’s commitment and dedication to the young people we support is so inspirational.
I was registered within a few days , received suitable work straight away and have always been paid on time. I cannot fault the experience I have had with the academy, I have received free safeguarding training and the team processing my recruitment process were professional and super efficient.
This role has been transformational for me, creating a work/ life balance, so grateful to the Catchup Academy and Bianca for giving me the opportunity!

Working with CatchUp Academy has been incredibly rewarding, we’re truly on the frontline shaping students’ futures every day. Bianca and Gurleen have been phenomenal from day one: supportive, accommodating, and brilliant at matching tutors with the right students. Their dedication and warmth make everything seamless and genuinely inspiring.

Couldn’t recommend them more, an outstanding team doing incredible work!

Terrible company.

Keeps giving you jobs then at a later stage says you were not chosen after all.

Sent all documents to register and 3 months later sill was not registered. Feel very badly treated and messed about. They recruit more people than they need and then never ever give the work.

Was encouraged to register. I am based in Nottingham. Then the person who I was dealing with me was unfair when I put myself forward for a role. Then she never contacted me again. Since then I have contacted the academy twice but nobody has replied. Not a good experience nor professional.

Amazing company to work with! Great communication and opportunities. Definitely recommend!! :))

My experience working with Catch Up Academy has been incredibly positive. I’ve worked in a range of educational settings, but what stands out about Catch Up Academy is its dedication to reaching students who truly need extra support. The roles I’ve taken on have been both fulfilling and rewarding, and I genuinely feel that I’m making a meaningful impact.

A big part of this experience has been thanks to my consultant, Bianca Edwards. Truly, she has been consistently supportive and is super supportive in finding roles that match my skills and interests. I always feel comfortable communicating with her as she’s approachable, professional and genuinely cares about both the tutors and the students.

I would highly recommend Catch Up Academy to any tutor looking to make a difference. It’s a fantastic way to use your experience to support learners who really benefit from it!

- Hodan

Thisvis a great company to work for. They are efficient at setting out work schedules, replying to queries and paying.

Great agency if you’re looking to get into tutoring or start out in education. They’ve got loads of good opportunities that actually match your experience and what you’re looking for. Bianca has been especially helpful she’s always in touch, super supportive and genuinely wants to help. Would recommend :)

Great source of reliable and well matched opportunities. Brilliant starting point for anyone looking to get into tutoring or their foot in the door within education. Bianca has been especially helpful in finding me work that fits my skill set and experience. She always goes above and beyond to keep on top of communication which is not easy when you’re in education and checks in regularly and works in collaboration.

Fabulous to work for, clear communication and consistent, on-time pay. Has helped me get daytime tuition roles to get experience after changing job sectors. I would recommend my friends and colleagues to work for Catch Up Academy.

A brilliant company to work for with a thoroughly professional and supportive coordinator,Fabiola.Clear reporting systems and the best processes making it an extremely efficient and impactful service.

They got me into work really quickly, decent hourly pay and good communication

This company lacks honesty, compassion and communication. They are not interested in your well-being or how great you make the children feel - instead - they penalise you for your humanity and fixable mistakes. They will leave you in the dark and then drop you no matter your circumstances.

Great Pay, Flexible work. Offer a lot of work in the county, so it’s great if you can commute

Fabiola is lovely! Always has quick replies and always lets me know the information I need to know.

Working under Fabiola has been an incredible experience. She is approachable, supportive, and always willing to answer my questions promptly. As this is my first time tutoring in a more structured setting, her guidance has made the process both enjoyable and stress-free. Her encouragement has given me the confidence to develop my skills and grow in this role.

Fabiola has been very helpful in assisting me with finding the right student. She is very informative and provided valuable insights, answered all my questions and made the entire process smooth and stress free.

I came out of teaching (full time in a school) looking for something a lot more flexible and family friendly after having my second child and my goodness Catch-up Academy has been that and more! Bianca Edwards is absolutely amazing and phenomenal at her job!!! She has been so understanding to my circumstances and has been able to find me students that work around me and my young family. Thank you so much, I honestly have NOTHING to complain about. Pay is never late, training is on time and she is always there if I need to voice a concerns or need advice :) Thank you again!