Catherine Deane Avis 

64
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely horrible experience- they took forever to reply about my return delivered back (it was delivered 8/21 and no reply til today, 9/10) they’re now trying to deduct cleaning from my refund. I t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My first mistake was purchasing a final sale dress from their website. My second was asking for assistance when it arrived and didn't look like the photos on their website. Take a close look at their... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently visited Catherine Deane at the Aisle Edit store near Manchester and had a great experience. My first appointment was in May with my wedding in July and this was the first store I had visite... Voir plus

Noté 5 sur 5 étoiles

A wonderful afternoon with my daughter watching her try on dresses for her wedding in 6 months time. Sophia listened and understood what my daughter thought she might be looking for, then Sophia guide... Voir plus

À propos de l'entreprise


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3,0

Moyen

TrustScore 3 sur 5

64 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,0

Tous les avis

(64)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Such a special experience from start to…

Such a special experience from start to finish. Catherine Deane’s premises at the Wapping wall are just beautiful. Everything is curated so carefully, from the dreamy scent as you walk in to the way the gowns are arranged and the beautiful dressing rooms. Gamze, our consultant, was very welcoming and offered us a glass of Prosecco as we admired the view out the window to the river. She was very knowledgeable about the styles and helped me pick out some dresses that would suit my shape. She allowed us to take photos and do a FaceTime call with my mum in Scotland to involve her. I love the dress I picked and feel confident it is the one! Thank you - I can’t wait to wear it on the big day!

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience!

Zun helped my best friend find her dream outfit! Super great with sizing and grabbing out pieces!

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The studio is beautiful and our stylist…

The studio is beautiful and our stylist Sophia was amazing - she was very engaged and tuned in to what I needed to pick the right dress. She steered the appointment enough that it was well structured and a lot easier than it otherwise would've been, but also while giving me all the space I needed to make the right decisions and not drag things out. The collection is smaller than some other shops but if you know you like what they offer it doesn't make a huge difference - you need to narrow it down in the end. Again, the studio itself is lovely and the riverside view really adds to the romantic atmosphere! Thanks Sophia, you rock :)

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Lia was incredibly helpful and assisted me in locating a gown which has just been discontinued.

Lia was incredibly helpful, and assisted me in locating a gown which has just been discontinued. If it weren't for her, I don't believe I would have found it and I had my heart set on it. Thank you Lia, you were wonderful and I can't wait to wear such a gorgeous piece on my special day. 10/10

From Aislinn in Dublin, Ireland 🇮🇪

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Phee was great and made the whole process really relaxing and fun. I came back 3 times as I wanted to bring different people. Phee was really patient each time and didn't mind that we over ran. She was great with my nieces and really included them in the day. The Catherine Deane dresses, separates and toppers are just stunning. Only problem is there's too much choice.

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

An amazing experience!

The whole experience from trying on dresses to collecting my dream dress was so lovely. Zun was amazing, she gave honest opinions, she made the experience really enjoyable and she was super helpful. I would highly recommend them to any future brides!

13 juillet 2024
Avis spontané
Noté 3 sur 5 étoiles

Great place for a UK size 6-12 bride

Okay let me start by saying the dress quality is very good especially for the price. I enjoyed visiting the show room, it was a nice place and the attendant was very kind and helpful. She worked with what she had in store and did make a very nice arrangement for me. But it wasn’t what I wanted, I’m not looking for a bespoke dress. Or to have bits from different garments pinned to styles I hadn’t chosen.
I just wanted to try a few shapes and fabrics to get a feel for what I want to wear. I knew this may be a challenge as a UK size 16. (My wedding isn’t until 2026 so we have the luxury of time)

But let me level with you ladies. If you are a UK size 14 or higher this is not the place for you.
As most of the sample size dresses are more suited to a size 12-14 at the absolute most and you will have to sort of get an idea based on lots of pins to padded fabric.

I felt like I was dressed as a plus size girl, how the industry and perhaps a thinner woman without boobs thinks I would want to dress.
With thick strapped bodices to tuck my boobs into a relatively plain and un-elegant bodice (just makes them look bigger and matronly) and covered in fabric. Thick waistbands (which detract away from my actual shape). I also would avoid suggesting capes to curvy women. It is not a good look.

They do have larger sizes in stock but their very plain and you will get more variety elsewhere. I genuinely believe that our lady (Zun) did what she was trained to do, and she did it well and was very kind and professional throughout. I am not writing this as a negative reflection on her service which was I’m sure an industry standard.
(I know this now having spoken to my sister who also worked in a boutique bridal store).

It reflects a wider problem of how plus size women and plus sized bodies are perceived.
I say this as a curvy size 14-16. I didn’t take it personally but I felt that it might be good to draw attention to this issue for the designer.
I don’t know that it’s so much a Catherine Deane thing as it is a fashion industry thing.
But if your going to claim you stock standard sizes you need to be able to let a size 16 try on a dress that actually closes…? Especially as the big thing for me was to be able to get a feel for back detail.

Bottom line is - beautiful dresses, great value, nice show room, nice overall experience.

But more need to be done for them to be an inclusive brand for brides who are different shapes and sizes.

13 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Sofia was really lovely and helpful

Sofia was really lovely and helpful! Had such a fun time and she really helped narrow down what dress I should go for! Very personable and made the whole process enjoyable!!! Higly recommend to other brides to be! ❤️

13 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Laura was amazing and super…

Laura was amazing and super knowledgeable. I came into the store with no idea of what I wanted, ended up taking her recommendation. Every dress is such amazing quality and stunning, thoroughly recommend Catherine Deane.

13 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Zun has been fabulous

Zun has been fabulous. Really helpful in finding my size and recommended different pieces to try on. I’m really happy with my wedding outfit!

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing! highly recommend!

Both Amelia and Zun helped immensely with my vision and bringing it together. Offering a friendly and professional service, I would definitely recommend Catherine Deane to any bride! Thank you both so much

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing Communication

I was meant to visit the store but unfortunately I could not make it so I ordered my wedding outfit directly from the website. This was such a risk ordering before trying but it has arrived and it could not be more perfect. The communication I received from Lia has been outstanding and has made my experience even better. Thank you so much 😊

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service for fittings and alterations. Organised appointments, really friendly and efficient!

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

What a wonderful experience

What a wonderful experience! Zun chose 3 or 4 outfits for me based on the very loose ideas that I had and the very first item was the winner! The show room is stunning and I am beyond happy with the excellent customer service! Thank you so much, I'm so happy.

2 juillet 2024
Avis spontané

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