Caura Avis 1 519

My first payment was for the Heathrow dropoff charge. It was a manual process, though quick to do on my phone. I would prefer autopay, the same as when I pay the London congestion charge.

It was simply,quick and easy to understand

It was very clear and easy to follow

Very easy and quick hassle free.

I found it great in the sres of directing me to relevant information about setting up, information on specific payment, and ensuring there was zero frustration trying to navigate the app.

After being fined for entering the clear air zone a friend told me about Caura and I signed up immediately.
It's so easy to register your vehicle from your mobile phone.Safe as houses now!!

Very easy to do it take me 30 seconds thank you, Caura

Is good to save time and no needs for worries. But I didn’t like the way the tax was paid because I don’t have a confirmation or any email confirming that. Why didn’t I received a confirmation email from DVLA confirming that my vehicle is taxed for another year.?

I think Caura is such a useful app. To have all your car documents in one place on the phone is brilliant! It was easy to pay my car tax but I didn’t realise that paying it early would lose my remaining paid period from last year.

So easy using Caura, done in seconds. I spent 10 minutes on TFL site and still could not get to payment!

My first experience of Caura hasn't been great. Paid £2.50 for a Dartford crossing on Saturday 30th August. No confirmation that my crossing was recognised on the App. No confirmation that my Dart Charge had been paid. Checked the .gov website. Says I need to pay for one crossing. So £2.50 down as I paid for a crossing twice. Thankfully only a small value transaction. I won't be using Caura again.

It was easy to download the app and to process the Heathrow drop off payment via Google Pay. The transaction reflected immediately against the Santander bank account. I have been asked to provide a Caura generated email regarding proof of payment for the vehicle registration number, the date and the time , so such a confirmation email would have provided peace of mind, as fighting a PCN should preferably be avoided.
Thank you

Great Customer Support: I have been using Caura for a couple of years mainly to avail of their auto-pay facility. I recently ran into an issue with Transport for London whereby TfL were mistakenly charging me for daily ULEZ.
Caura's Customer support (Janice) was excellent in contesting the issue on my behalf.
She kept me well-informed throughout the entire process also.

The payment was simple and quick so I like do my payment in Caura so it's the best way to make your payment on line
R.Adam

App was great. No hassle. Payment no problem

So easy to set up my account and making a payment, again so easy! Would definitely recommend.

Easy to download the app and then pay using apply pay

Technical glitch so my payment never went through. This has happened last couple of times trying to pay city fees through app. I end up having to go through gov UK to pay