Cavendish Cleaning Ltd Avis 

73
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

I would thoroughly recommend Cavendish Cleaning. They have done a superb job on a deep clean of my house. The team are professional and efficient. I will certainly use them again and can’t thank t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Signed up with them for our business and we are very pleased. With previous companies we felt like we could still do a better job ourselves but Cavendish have taken this problem away. We come into our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cavendish Cleaning have been cleaning our house for three years and we are very happy with the service. All the ladies who have been here have been excellent and our current cleaner, Sarah, is very ef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Grace, from Cavendish cleaning is superb, a ray of sunshine around the offices. The site is very dirty, due it being a construction site in progress, with several contractors in muddy footwear... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage professionnel
  2. Services de nettoyage
  3. Service de ménage

Écrit par l'entreprise

Cavendish Cleaning Ltd is a local business based in Shrewsbury and is run by Directors Lisa and Carl Hazell. Lisa Hazell originally established Cavendish (D&C) Cleaning in January 2017 and due to the growth of the business changed the company name to Cavendish Cleaning Ltd in May 2019. The company was formed as there was a need for a cleaning business that provides a good, quality, and affordable service that Customers can rely on 100% of the time. We take pride in the fact that we never let our Customers down. Our team are always there when you need us. As an established company with an excellent record of providing Customer satisfaction, we never compromise on the quality or the service we offer. We believe that keeping Customers happy and providing them with the best service possible are essential to any business. This, of course, means that we ensure that our Cleaners are reliable, responsible, trustworthy, and punctual. Without our Staff, we wouldn’t be who we are. We offer short-term contracts so you do not have to worry about long-term obligations. Our staff are fully insured, police checked, reliable and trained to work on even the most challenging cleaning tasks. We serve customers in Shrewsbury and surrounding areas including the Shawbury, Bomere Heath, Wem, Baschurch, Condover, Atcham, Telford and Chester areas.


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4,7

Excellent

TrustScore 4.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(73)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent cleaning

Excellent cleaning, I love coming home to a clean house. Would recommend.

2 novembre 2023
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Réponse de Cavendish Cleaning Ltd

Thank you very much for your kind review :)

Noté 5 sur 5 étoiles

I’ve been a customer of cavendish…

I’ve been a customer of cavendish cleaning for a year now. And I can’t recommend them highly enough.
My regular cleaner Anna is an absolute godsend. I honestly dont know what I’d do without her. The house is left spotless, everything is gleaming and the little touches such as folding my towels like it’s a hotel, I just love.
She’s great with my dogs, they adore her, and just sorts out the house to the highest standard.
Lisa who manages the office is super helpful and always happy to resolve any resource issue or booked holiday.
Great company.

7 juillet 2023
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Réponse de Cavendish Cleaning Ltd

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Very easy to use and reliable

Very easy to use and reliable, I would recommend if you're looking for som extra help in the home.

15 mai 2023
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Thank you for your kind review :)

Noté 5 sur 5 étoiles

A pleasing experience

Cavendish cleaning have given me & my husband an excellent service. Jessica and, more recently Deborah have both been a pleasure to have in our home, and have done the work efficiently and cheerfully. We have always been pleased with the results, and would be happy to recommend the company to others.

27 avril 2023
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Réponse de Cavendish Cleaning Ltd

Thank you for your kind review 😊

Noté 5 sur 5 étoiles

Cavendish cleaning have done an…

Cavendish cleaning have done an excellent job with a weekly clean from Kayleigh who has in particular has been wonderful and really helpful! Would certainly recommend this company based on what we've seen so far.

14 février 2023
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Réponse de Cavendish Cleaning Ltd

Thank you for your kind feedback. This will be passed on to the member of staff :)

Noté 5 sur 5 étoiles

Great Service

Dawn is a fantastic cleaner, no job is too big or small for her and she is flexible to meet our needs. Cavendish have also been very flexible with our last minute changes. Great service

27 janvier 2023
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Thank you for your kind feedback :)

Noté 5 sur 5 étoiles

Working for this company has been one…

Working for this company has been one of the best work experiences. They're friendly and really understanding with personal problems. On several occasions I've had to cancel due to my child's health and they've been nothing but helpful and kind. Would recommend 100% them as a cleaning service but also as a job .

23 septembre 2022
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Thank you for you kind review :)

Noté 5 sur 5 étoiles

Working for this company is an absolute…

Working for this company is an absolute pleasure!Carl and Lisa are so understanding and friendly. They always make sure I’m topped up on cleaning products to ensure I have everything I need for the jobs I do. They’re also helpful with me getting to and from work and have gone out there way for me working hours around myself not them. Would 100% recommend this company.

6 septembre 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for you kind review :)

Noté 2 sur 5 étoiles

I booked a 2 hour clean with Cavendish

I booked a 2 hour clean with Cavendish. What I got was a 1hour clean that they are going to invoice me for the 2. The cleaners didn't clean all the rooms either. I rang Carl to question this, all I got was attitude from him. He didn't care that I was upset over this. I said I wanted to cancel my contract and he couldn't care less.
SHOCKING SERVICE I DON'T RECOMEND THIS COMPANY. Reply to this review was a long winded email to make me look stupid but sorry i am im the right, at the end of the email you put all im paying for is the 2 hours cleaning provided which was only 1 hour as id informed 11am till 12pm =1 hour!

19 juillet 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your review, although we feel that it is not fair and very unjustified. Looking at your review that you have left for another cleaning company, I see that perhaps a distrust has been placed towards cleaning companies in general , but can assure you, we are not how you perceive us to be. From your original enquiry when you signed all the documentation you were happy to use our service, although we said that we do not have availability until 19th July. On the 8th July we sent you an email "Looking at the information we have a 2-hour slot every other Tuesday available from Tuesday 19th July (times to be confirmed next week). Would this be suitable?", in which you replied "Sorry but i wanted someone to start from next week but thankyou for replying to my enquiry". We then confirmed in email "Thank you for this. I will cancel this with immediate effect". On the 11th July you contacted us asking for another slot again, to which we accommodated "Hi Rachel, Thank you for your email. I can provisionally book in Tuesday 19th July and send you a confirmation email this Friday (15th July) to confirm exact time, if that suits?". Again you replied "Yes that would be perfect thankyou". We then sent you a schedule with the dates, time and name of the 2 staff booked in for today's (19/07) slot. You then emailed "Good evening. When i enquired about your cleaning service i said i wanted a 2 hour clean every fortnight, but the email i received today said 4 cleaners will be attending for a 1 hour clean. Sorry but it wont take 4 people to clean my small bungalow and my 2 cats will turn inside out with so many people here. I wanted 2 people to do a 2 hour clean as requested, if this isnt possible then i will have to say no again .please let me know a.s.a p please" in which we replied "Hi Rachel, Thank you for your email. We have booked in a 2-hour slot on Tuesday made up of 2 x 1 hour’s slots with 2 members of staff (DE and AG). Am I right in presuming you would like to book in a 4-hour slot (2 staff for 2 hours) or just the 2 hours, as scheduled? Please confirm. Best wishes, Lisa". Your reply was "No sorry it was my confusion/mistake, yes a 2 x1 hour cleans 2 cleaners please." This was all booked in and the cleaning took place today. The next correspondence received from you was in an email received today "Good afternoon. I hope i dont get an invoice at the end of the month for 2 hours as they started cleaning at 11am anf finished by 12.00pm, i was booked in for a 2 hour clean". Our reply to you was "Hi Rachel, You will be invoiced for 2 hours total as you had 2 staff for 1 hour each, which equals 2 hours total. If they had 2 staff for 2 hours, you would have been invoiced for 4 hours total." You then called the office and spoke to Carl, who quiet rightly explained what you had booked in. Although this has been explained you were not happy and wanted to cancel the service. Carl cancelled the contract free of charge and waivered the month's notice, so you will only be paying for the 2 hours of cleaning that had provided.

Noté 5 sur 5 étoiles

Very pleasant and helpful

Very pleasant and helpful. Did a great job, efficiently. Would definitely use again.

9 mars 2022
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Thank you for you kind review :)

Noté 5 sur 5 étoiles

Very reliable company

We have used Cavendish Cleaning for a couple of years now in our primary school. We have found the staff they provide to be hardworking, reliable, and also very flexible to the ever changing needs of Covid. We would highly recommend this company.

8 février 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Very happy with the service

Cavendish Cleaning have been cleaning our house for three years and we are very happy with the service. All the ladies who have been here have been excellent and our current cleaner, Sarah, is very efficient and friendly. Sarah even cleaned inside our (rather crusty!) oven when she had finished the regular cleaning a little earlier than usual. What a star! Admin by Lisa is always very professional and friendly too. Would recommend them.

2 février 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your feedback. This has been passed onto our cleaners :)

Noté 5 sur 5 étoiles

Every cleaner I have had over the last…

Every cleaner I have had over the last year (currently Sarah) has been pleasant and good at their job. Easy to work with and good value.

1 février 2022
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Thank you for your honest review :)

Noté 5 sur 5 étoiles

Cavendish have been coming to clean our...

Cavendish have been coming to clean our small office now for a few months twice a week. We usually have Sarah who does a brilliant job and makes it look effortless. Sarah is very friendly and always makes an effort to speak to everyone in the office.

28 janvier 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your kind feedback. We will pass this onto the cleaner :)

Noté 5 sur 5 étoiles

Sarah has always been great and is a…

Sarah has always been great and is a pleasure to have in the house. We'd highly recommend.

28 janvier 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your feedback. We will pass this onto the cleaner :)

Noté 5 sur 5 étoiles

A great company to work for

Carl and Lisa have always been understanding and helpful.

16 janvier 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your feedback :)

Noté 5 sur 5 étoiles

Working for this company is a pleasure

Working for this company is a pleasure, Carl and lisa are so lovely and kind and are happy to help in any way to make you feel comfortable! If your looking for a job or if your looking for a reliable cleaner I would recommend you get in touch.

13 janvier 2022
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Réponse de Cavendish Cleaning Ltd

Thank you for your kind words :)

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