Bemka - Caviar Lover Avis 235

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered caviar, smoked salmon and spanish chorizo for Mother’s day brunch. Everything arrived chilled, fresh and ready to be enjoyed. Splurged with the caviar, ordering the Beluga which was excepti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. I ordered Ibérico secreto for Xmas dinner and paid overnight shipping. It didn't arrive until 5 days later due FedEx issues. I called and told them. They apologized (not thei... Voir plus

Noté 5 sur 5 étoiles

My husband loves caviar so I purchased three jars from your site. He now knows the taste difference between beluga and lump fish caviar. Finding what I wanted was easy on your webpage (your descript... Voir plus

Noté 5 sur 5 étoiles

Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits gourmets

Écrit par l'entreprise

Here at Bemka our experts working along the best fishermen across the country , we select only the finest domestic caviar to give you the most affordable high end luxury experience within any budget.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 3 sur 5 étoiles

The package came late from the…

The package came late from the promised date. The Scottish style salmon was huge for the two of us but on the whole very good. Still trying what to do with the rest. The various jars of Caviar Were mostly pedestrian types and easily purched from local establishments in our area. We are still assessing some of the rest of the Caviar jars. Overall OK

9 avril 2021
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Réponse de Bemka - Caviar Lover

Hi Maris, we’re sorry to hear you didn’t enjoy your experience with us. It does show per your tracking number that there was some delay with FedEx. . Please contact us at 954-462-0533 or fracesca@bemka.com at your earliest convenience so we can discuss this further.

Noté 5 sur 5 étoiles

This company was quick with delivery…

This company was quick with delivery and explained very well there products. The choice we made was superb and gave recommended you to several people.

7 avril 2021
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Réponse de Bemka - Caviar Lover

Hooray .Thank you Nancy. We appreciate your business and feedback.

Noté 5 sur 5 étoiles

They take great care of your order

They take great care of your order. A truly premium service and premium product. You get what you pay for!

7 avril 2021
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Réponse de Bemka - Caviar Lover

Thank you Brian. We appreciate your business and feedback.

Noté 5 sur 5 étoiles

Thank you Bemka Caviar!

Thank you Bemka Caviar!! You made our Easter Bruch a delight. Some guest had not tried caviar before. Now they're caviar lovers!!
Gratefully Kevin Buckley - Las Vegas

7 avril 2021
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Réponse de Bemka - Caviar Lover

You're welcome Kevin. It was a pleasure . We appreciate your feedback. On your next order asked for Fran so she can further assist you with your next gathering.

Noté 5 sur 5 étoiles

really great quality at a fair price

really great quality at a fair price. product arrived on time perfectly packed to preserve freshness. will definitely purchase from this company again.

31 mars 2021
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Réponse de Bemka - Caviar Lover

Thank you Neil. It's always a pleasure to assist you Neil. Thank you for the feedback.

Noté 5 sur 5 étoiles

The caviar was great

The caviar was great!

I wish you also sold blinis and creme fraîche so I could have gotten all of them from you.

We will definitely be ordering from you again!

30 mars 2021
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Réponse de Bemka - Caviar Lover

Belinda, we definitely have crème fraiche and blinis. Next time you order ask for Fran. We will make sure you get some. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Noté 5 sur 5 étoiles

A Must Try

Shipped quickly. Wrapped and presented beautifully. The taste was fantastic and everyone loved it. Love that it came in a whole set. Worth the money for sure!

30 mars 2021
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Réponse de Bemka - Caviar Lover

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Noté 5 sur 5 étoiles

Thanks so much for your service

Thanks so much for your service. Our caviar order was received in excellent condition and on time for my mother's birthday.
We will definitely consider ordering from Bemka again.
-Chris

30 mars 2021
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Réponse de Bemka - Caviar Lover

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Noté 5 sur 5 étoiles

Well done!

Although there was a problem with Fed Ex delivering the first package to an unknown location, your people were excellent at replacing the shipment almost immediately. Well done!

24 mars 2021
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Réponse de Bemka - Caviar Lover

Thank you Michael for taking the time to leave us a feedback. We are happy we got to resolve the issue. Thank you again.

Noté 5 sur 5 étoiles

My order was delicious

My order was delicious! Beautiful Caviar bright and shiny! Can’t wait to order more! Delivery was super fast and arrived cold!

24 mars 2021
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Réponse de Bemka - Caviar Lover

Awesome. Thank you for your feedback.

Noté 5 sur 5 étoiles

Great Customer Response and Service!

I am very pleased with the customer service I received with my order. I ordered on Sunday but didn't look carefully at the amount of ML I ordered. I wanted 500ML of oil, but inadvertently ordered 250ML. I wrote Caviar Lover immediately and explained what I had done. They reviewed my request, changed my order to the size Olive Oil I wanted and sent out the order. I must say, I am very happy with their expediency! Thank you very much!

23 mars 2021
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Réponse de Bemka - Caviar Lover

Thank you Beth for your feedback. It's greatly appreciated.

Noté 5 sur 5 étoiles

Excellent products

Excellent products! I entertained a very important funder at an early brunch... and she enjoyed the grazing station. But was really impressed by the quality of the foie gras and sevruga! I made the impression I aimed for! Can't wait to host my next brunch meeting. I will definitely order more goodies to serve!!!

5 mars 2021
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Réponse de Bemka - Caviar Lover

Happy you and your guest enjoyed our product and had a successful brunch. Can't wait to serve you again.

Noté 5 sur 5 étoiles

Caviar Flight

We tried the Caviar Flight.
All the caviar was excellent, but the Beluga Hybrid was absolutely outstanding.
I will look forward to ordering it again.

5 mars 2021
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Réponse de Bemka - Caviar Lover

Oh yess Charlies . Thank you for the feedback. The Beluga is one of the top line caviar we offer. Thank you for your feedback.

Noté 1 sur 5 étoiles

Too many little dirty tricks

We had bad experience around Christmas and they called us that they will "make it right" this time giving us 50% discount coupon.
What is 50% discount good for when we realized that the price of Salmon roe that we purchased for about $75 (for 16 oz ) around Christmas went up to $224 two months later. Furthermore, the price of Foie Gras was 200% higher at Bemka than the price offered from the producer directly at their web site.
We tried to use the coupon for King Crab legs at $400 for 10 lbs. They played another trick on us here. Cancelled our order and changed the product status to "discounted". Used to be $400 regular price. They changed it to $500 regular price discounted to $400. They told us that coupons are not valid for "discounted" items.
Too many little "dirty" tricks make me sick of this company.

5 mars 2021
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Réponse de Bemka - Caviar Lover

Hello, Ivan. Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. If you’re open to discussing this further, please call us . Thank you!

Noté 2 sur 5 étoiles

Paid for overnight came 2nd day ice bag…

Paid for overnight came 2nd day ice bag soft

5 mars 2021
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Réponse de Bemka - Caviar Lover

Hi Dimitry, thank you for taking the time to write a review of our service. I’m sorry this has happened, and that your expectations were not me. Unfortunately, as you may know we do not have controls of delays when it comes to the the shipping carrier. We did send you tracking information and you will see that we shipped it on time but the shipping carrier was not able to send it to it's destination due to the serve weather storm. We’re dedicated to customer support and we would like to speak to you further more. Please give us a call or contact our support director at francesca@bemka.com for further assistance.

Noté 5 sur 5 étoiles

The product is a world class quality!

The product is a world class quality!
It is accompanied by a level of service that is sincere, refined and immensely flexible.
After delivery delays caused by wintry weather, Francesca was prompt to provide exceptional accommodation.
Very happy with the whole experience

28 février 2021
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Réponse de Bemka - Caviar Lover

We can’t thank you enough for the kind words about our product and customer service that was provided by Francesca . Your review means a lot to us and lets us know we’re on the right track!

Noté 5 sur 5 étoiles

Excellent product

Excellent product. Shipped overnight. Sweet flavor, not over powering. Loved it!
Re-ordered.

16 février 2021
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Réponse de Bemka - Caviar Lover

It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you loved it.

Noté 5 sur 5 étoiles

The caviar was wonderful

The caviar was wonderful! Thanks for helping us create a very special day.

16 février 2021
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Réponse de Bemka - Caviar Lover

You're welcome Deborah anytime. Wishing many more special days!

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