Technician did routine maintenance as scheduled but also diagnosed and resolved a small oil leak. Very thorough. Answered my questions and also checked generator output to breaker box.
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Lisez les avis des autres
CDS has been helpful in making my decision with my in-home Generator. The employees went beyond their duties to make me feel comfortable in making my decision. All questions were answered all work w... Voir plus
L'entreprise a répondu
You were very professional all the way through the process of installing our whole house generator. You scheduled all our county inspections and kept us informed when they would be occurring. There... Voir plus
L'entreprise a répondu
They were professional, pleasant, and communicated the install and inspection processes well. Their staff and customer service were impeccable! I was able to call when I did have a question without... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.
Coordonnées de contact
1225 Bengies Rd, 21220, Baltimore
- 888-319-0557
- sales@cdsemergencypower.com
- cdshomeservices.com
4,8
Excellent
3 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Technician did routine maintenance as…
Technician did routine maintenance as scheduled but also diagnosed and resolved a small oil leak. Very thorough. Answered my questions and also checked generator output to breaker box.
19 novembre 2025
Coordinated delivery and installation
Installation was coordinated and completed in one day on scheduled date. Electrical,plumbing, delivery, and transport activities were seamlessly completed.
19 février 2026
Final inspectionTechnician arrived with notice and in a…
Technician arrived with notice and in a timely manner and was very courteous
10 février 2026
Réponse : CDS Home Services
Thank you so much for your kind review!
We’re so glad to hear that your technician arrived on time, communicated in advance, and provided courteous service. We truly appreciate you taking the time to share your experience.
Every representative was professional…
Every representative was professional and left our property like it was before they got here
I will recommend you to all of my friends
10 février 2026
Réponse : CDS Home Services
We’re thrilled to hear that every member of our team was professional and respectful of your property. Leaving your home just as we found it is very important to us, so that means a lot.
And your recommendation to friends is the highest compliment we could receive — we truly appreciate your support! If you ever need anything in the future, we’re just a call away.
Absolutely outstanding service from…
Absolutely outstanding service from start to finish. Highly recommend!
10 février 2026
Réponse : CDS Home Services
We’re truly grateful for your kind words and are so happy to hear you had an outstanding experience from start to finish. That’s exactly what we strive for with every customer.
We sincerely appreciate the recommendation and look forward to being here for you anytime you need us!
From start to finish this job ran…
From start to finish this job ran smoothly and was handled professionally!
10 février 2026
Réponse : CDS Home Services
We truly appreciate you taking the time to share your feedback and are always here if you need anything in the future!
CDS has been helpful in making my decisions, thumbs up.
CDS has been helpful in making my decision with my in-home Generator. The employees went beyond their duties to make me feel comfortable in making my decision. All questions were answered all work was done with care and at any time I could reach out with any questions or concerns. I recommend this company highly without any RESERVATION. Thumbs up.
10 février 2026
Réponse : CDS Home Services
Thank you so much for this incredible review!
We’re truly honored that you trusted CDS with your in-home generator decision. Making sure our customers feel comfortable, informed, and confident every step of the way is extremely important to us. We’re so glad our team was able to answer all of your questions and complete the work with care and professionalism.
Your recommendation “without any reservation” means the world to us — and we absolutely love the thumbs up! 👍
Good responsiveness from phone agents…
Good responsiveness from phone agents and installation technicians did a professional job.
10 février 2026
Réponse : CDS Home Services
Thank you for sharing your feedback!
We’re glad to hear our phone agents were responsive and that the installation team delivered a professional job. Providing smooth communication and quality service is exactly what we strive for, and we appreciate you taking the time to recognize it.
They got a set date or service.
10 février 2026
Réponse : CDS Home Services
Thank you for your feedback!
I took months to get the service and I…
I took months to get the service and I was told there were lack of staff .
10 février 2026
Réponse : CDS Home Services
Thank you for your feedback. We sincerely apologize for the delay you experienced.
At that time, we were facing staffing shortages, which impacted our scheduling. While that’s not an excuse, we understand how frustrating the wait must have been. We’ve since taken steps to improve our staffing and response times.
We truly appreciate your patience.
The electricians were very friendly and…
The electricians were very friendly and helpful.
10 février 2026
Réponse : CDS Home Services
Thank you for your feedback! We’ll be sure to share your kind words with the team — they’ll appreciate it!
Great experience
The crew that installed the wiring were terrific. They worked in 90 degree heat all day both days they were here. They explained what they were doing and why it needed to be done. The workmanship was great.
10 février 2026
Réponse : CDS Home Services
Thank you for sharing your experience! We really appreciate you recognizing the hard work and dedication of our crew, especially working in such challenging conditions.
It’s great to hear that they took the time to explain the process and that you were pleased with the workmanship. Your feedback means a lot to our team!
Whole House Generator.
They were professional, pleasant, and communicated the install and inspection processes well. Their staff and customer service were impeccable! I was able to call when I did have a question without hassle or waiting on the phone forever!
19 novembre 2025
Réponse : CDS Home Services
Thank you so much! We LOVE to hear that our team made the installation and inspection process smooth and stress-free for you.
Providing clear communication and easy access to support is something we take pride in, so it’s wonderful to know it made a difference. We truly appreciate your feedback and your trust in CDS!
You were very professional all the way…
You were very professional all the way through the process of installing our whole house generator. You scheduled all our county inspections and kept us informed when they would be occurring. There was no stress what so ever. Great Experiance
10 février 2026
Réponse : CDS Home Services
Thank you so much for sharing your experience! We’re thrilled to hear that the installation process was smooth and stress-free for you.
Our team works hard to stay on top of every detail, including inspections and communication, so it’s wonderful to know that effort made a difference. We truly appreciate your kind words!
Second Generator
This was the second full house generator I purchased from CDS. My first generator lasted 13 years and was starting to fail. I chose CDS for the second one as I had great experiences with the first. All personnel were very professional and courteous. I highly recommend CDS to anyone considering purchasing a generator.
10 février 2026
Réponse : CDS Home Services
Thank you so much for your continued trust in CDS. It truly means a great deal to us that you chose us again after 13 years.
We’re honored to have been part of keeping your home powered and protected for so long, and we’re grateful for the opportunity to install your new generator. I will be sure to share your kind words with our team — they take great pride in providing professional and courteous service.
Professional
Professional, on-time, and very neat. Great attitude and easy to talk to. My wife and I are highly satisfied and happy we chose CDS. Awesome job, thank you!
30 décembre 2025
Avis spontané
Réponse : CDS Home Services
We’re glad to hear that our team made a positive impression with their professionalism, punctuality, and attitude.
It means a lot to us that you and your wife are happy with your experience and with your choice to work with CDS. We truly appreciate your feedback!
The service was good, but the charges were ridiculous.
The service man showed up as scheduled. It was quite apparent that he knew the problem before he got there, and all he had to do was touch a test meter to the control panel. From there he went to the truck and got a new control panel, which he installed in just a few short minutes. My problem is that I was charged $900 for a control panel that can be bought all day long for UNDER $600. I understand a minimum labor charge, and minor trip fee, but in my opinion the excessive charge for the part makes me rethink who I will call next time!
5 janvier 2026
Avis spontané
Réponse : CDS Home Services
Thank you for taking the time to share your feedback. We’re glad to hear our technician arrived as scheduled, quickly diagnosed the issue, and completed the repair efficiently.
We understand your concern regarding the cost of the control panel. Our pricing reflects more than just the part itself—it includes proper diagnosis, immediate availability of stocked components, manufacturer-approved parts, installation, testing, warranty coverage, and the expertise of a trained technician. While parts may be available online at a lower cost, those prices do not include these additional services or the assurance that comes with professional installation and support.
My experience with CDS Home Services…
My experience with CDS Home Services was smooth and professional. The team was punctual, through, and handled everything efficiently. I felt confident in the quality of their work.9+
4 novembre 2025
Avis spontané
Réponse : CDS Home Services
Thank you for the kind review! We’re glad to hear your experience with CDS Home Services was smooth and professional. Our team takes pride in being punctual, thorough, and efficient, and it’s great to know that you felt confident in the quality of our work. We truly appreciate your support and look forward to helping you again in the future.
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