I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered. Upon arrival, they said they only had one in stoc... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A, Staincliffe Mills, Halifax Road, WF13 4AR Dewsbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy ordering , right price Nigel sorted promptly and notified me when delivery arrived
L'entreprise a répondu
Ordered one day came the next day, Dependable
L'entreprise a répondu
Rob really looks after us and makes dealing with CEF really easy.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - DEW
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Unit A, Staincliffe Mills, Halifax Road, WF13 4AR, Dewsbury, Royaume-Uni
- 01924 401961
2,8
Moyen
7 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The fan I purchased was used and being used in the store when I collected...
I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered.
Upon arrival, they said they only had one in stock and the one they had was being used on the collection desk!! So I basically had to unplug the fan off the desk and take it without a box and in used condition.
I was desperate for the fan due to having a dog struggling and everywhere out of stock. But it seems completely unacceptable that I purchased a brand new fan and the one I received was used and being used when I arrived. They hadn't even bothered to unplug it and box it back up for collection.
The guy behind the counter commented saying "I'll have to open another fan now". So basically they use stock and then sell it to customers, rather than just buy a fan for their office that is not then sold on as brand new.
If I wasn't desperate, I wouldn't have continued with the collection.
Unacceptable and I believe I should have received a discount as the item was used.
24 juin 2026
Avis spontané
Réponse de CEF - DEW
Thank you for your review Joshua.
We apologise that on this occasion we have not provided you with an acceptable level of service.
A member of our team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - DEW
Thank you very much for your review Alan.
Best Regards
Adele Feller (Customer Services Manager)
Réponse de CEF - DEW
Thank you very much for your review Heyder.
Best Regards
Adele Feller (Customer Services Manager)
Rob really looks after us and makes…
Rob really looks after us and makes dealing with CEF really easy.
3 août 2023
Réponse de CEF - DEW
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Easy ordering
Easy ordering , right price Nigel sorted promptly and notified me when delivery arrived
17 mars 2023
Réponse de CEF - DEW
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Item quality as described online
Item quality as described online, and prompt delivery. It was an outdoor light and well packed so arrived in great condition
26 décembre 2021
Réponse de CEF - DEW
Thank you very much for your review Susan.
Best Regards
Adele Feller (Customer Services Manager)
Always there to help and provide…
Always there to help and provide advice. Good fast service and easy to deal with.
20 novembre 2021
Réponse de CEF - DEW
Thank you very much for your review Mark Greaves.
Best Regards
Adele Feller (Customer Services Manager)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.