I’m really impressed with my order from CEF. The DeWalt ToughSystem boxes were at a fantastic price compared to elsewhere, and the quality is exactly what I’d expect from DeWalt – tough, reliable, and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Online ordering is a shambles! You would probably get better service from a 3rd world country! I use the online ordering service next day deliver 2-3 times a week out of necessity! A... Voir plus
L'entreprise a répondu
The Branch in Leicester managed by Elliot are always so helpful and responsive and provide a fantastic customer service.. Tom is my main contact and is an extremely efficient, polite and friendly memb... Voir plus
L'entreprise a répondu
Always such great support from my account manager Tom at Leicester, always on hand to help.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - LEI
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
24 Slater Street, LE3 5AS, Leicester, Royaume-Uni
- 0116 253 1542
3,4
Moyen
5 avis
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Online ordering is a shambles
Online ordering is a shambles! You would probably get better service from a 3rd world country! I use the online ordering service next day deliver 2-3 times a week out of necessity! And consistently over the last 2-3 years at least 1/3 doesn’t get delivered, “pallet got lost, driver couldn’t find you, dog ate my homework!” So that means everytime you order next day there is a 30-40% chance you won’t get you order.
Then wait for your delivery fee credit for 2-3 months it’s a joke!
As for Saturday don’t even bother! I’ve tried atleast 10 times and even picked for it to be delivered to my Cef so I don’t get the excuse of “couldn’t find you, nobody answered” and out of 10 only 1 so far has been delivered! So only a 10% chance for that.
Because of it not being delivered I then have 2-3 electricians on site who still need to be paid and hotels need to paid but they can’t actually do any work because you can’t achieve the service you offer! This year alone it has cost my business between 4-8k! Small business that’s a lot! And it also lost me a contract because I didn’t meet a deadline!!
Again if I knew you couldn’t provide the service I would have gone an alternative route to getting the materials!
All I get told on the phone then is “We can’t pay compensation, it’s the delivery guys fault, we are a charity”. If only that worked for me with my subcontractors and clients I wouldn’t lose so much money!!
If you can’t do a service don’t offer it then contractors would do others things to get the materials they need.
I mean this website hasn’t even got a current address for my Cef which moved units 3-4 years ago so what chance do we have!
Sort it out CEF
15 novembre 2025
Réponse de CEF - LEI
Thank you very much for your review Billy.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I’m really impressed with my order from…
I’m really impressed with my order from CEF. The DeWalt ToughSystem boxes were at a fantastic price compared to elsewhere, and the quality is exactly what I’d expect from DeWalt – tough, reliable, and built to last. Delivery was fast and hassle-free, which made the whole process even better. Great product, great value, and excellent service – I’ll definitely be using CEF again.
6 septembre 2025
Réponse de CEF - LEI
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Delivered exactly what I asked for on…
Delivered exactly what I asked for on the day they said
12 janvier 2025
Réponse de CEF - LEI
Thank you very much for your review Lance.
Best Regards
Adele Feller (Customer Services Manager)
Leicester branch - exceptional service.
Always such great support from my account manager Tom at Leicester, always on hand to help.
2 mai 2024
Réponse de CEF - LEI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
The Branch in Leicester managed by…
The Branch in Leicester managed by Elliot are always so helpful and responsive and provide a fantastic customer service.. Tom is my main contact and is an extremely efficient, polite and friendly member of staff unlike other wholesalers who call to try and get my business!
27 octobre 2023
Réponse de CEF - LEI
Thank you very much for your review and feedback.
I will ensure your comments are passed over.
Best Regards
Adele Feller (Customer Services Manager)
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