The service and product were good but my gripe is due to the £14 spot light only being available online which incurred a £6 pound delivery charge. My local branch did try to source one locally but n... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Gainsborough Business Park, Gainsborough Close, NG10 1PX Long Eaton, GB
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I found the website easy to use , found the items I needed within a few minutes, and was all paid for and done in less than 15 minutes. Best thing was the delivery was next day, Wow I couldn’t believe... Voir plus
L'entreprise a répondu
Jamie has always been helpful to us on the service desk especially with our limited knowledge on tech matters. Keep up the good work all.
L'entreprise a répondu
Brilliant service from placing the order to receiving the goods. Nothing is too much trouble for these guys and it’s nice to deal with people that know what they are talking about. Thank you guys.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - LEN
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Unit 1, Gainsborough Business Park, Gainsborough Close, NG10 1PX, Long Eaton, Royaume-Uni
- 0115 972 5331
3,7
Moyen
8 avis
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The service and product were good but…
The service and product were good but my gripe is due to the £14 spot light only being available online which incurred a £6 pound delivery charge.
My local branch did try to source one locally but none were available.
I don’t see why local branches can’t get them delivered from their warehouse to be collected.
11 mai 2026
Réponse de CEF - LEN
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I found the website easy to use
I found the website easy to use , found the items I needed within a few minutes, and was all paid for and done in less than 15 minutes. Best thing was the delivery was next day, Wow I couldn’t believe how great this company is, would highly recommend to everyone. We do have a local branch (shop) not far from us and they didn’t have any of the fittings that we needed, the guy told me to order from the website so helpful, lovely staff in the shop too. Couldn’t be more pleased.
22 septembre 2025
Réponse de CEF - LEN
Thank you very much for your review Hazel.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service from placing the…
Brilliant service from placing the order to receiving the goods. Nothing is too much trouble for these guys and it’s nice to deal with people that know what they are talking about. Thank you guys.
4 juin 2025
Réponse de CEF - LEN
Thank you very much for your review Steven.
Best Regards
Adele Feller (Customer Services Manager)
Jamie has always been helpful to us on…
Jamie has always been helpful to us on the service desk especially with our limited knowledge on tech matters. Keep up the good work all.
14 novembre 2024
Réponse de CEF - LEN
Thank you very much for your review Maya.
Best Regards
Adele Feller (Customer Services Manager)
Very good.Promt at contacting me.
3 janvier 2024
Réponse de CEF - LEN
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
Ordering was easy delivery was perfect
28 mai 2023
Réponse de CEF - LEN
Thank you very much for your review Karen.
Best Regards
Adele Feller (Customer Services Manager)
Purchase lights from CEF
Purchase lights from CEF, received a text from the carriers (Tuffnells) that they had dropped them off, great service. Second order I had to contact customer service to ask if the items are at the store, they were but been dropped off by another carrier, I got no notification from them. Great service from the lads in store. Long Eaton.
26 septembre 2022
Réponse de CEF - LEN
Thank you very much for your review and feedback Steve.
Best Regards
Adele Feller (Customer Services Manager)
Good nationwide wholesaler
Always reliable and well priced, keen to help and easy to deal with.
31 août 2021
Réponse de CEF - LEN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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