I was in Newport branch today, looking for a bunch of stuff; a really friendly and genuinely helpful gentleman called "James" (a member of staff) tried his best to get me what I wanted. It was my fir... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits D6 & D7, Langland Park West, Langland Way, NP19 4PT Newport, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Super well laid out website so easy to find the product I was after. Ordering was easy with delivery to my nearest store. Kept informed of delivery throught the process. The local store guys also help... Voir plus
L'entreprise a répondu
First time using CEF . More superior product than other outlets . I ordered the wrong wattage but the helpful and knowledgeable staff member solved this for me. Well done .
L'entreprise a répondu
NO STARS!!!!!!! is the only way to show my disappointment at the Terrible service I am receiving Over faulty parts /returns and refunds
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - NPTT
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Units D6 & D7, Langland Park West, Langland Way, NP19 4PT, Newport, Royaume-Uni
- 01633 274937
4,0
Bien
11 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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good product accurate description …
good product accurate description good information on the progress of the order
5 décembre 2025
Réponse de CEF - NPTT
Thank you very much for your review Phil.
Best Regards
Adele Feller (Customer Services Manager)
Easy…
Great service the part I needed was easy to locate and was at my local branch the day before I required it. Very happy with the online portal
2 septembre 2025
Réponse de CEF - NPTT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great product and buying experience
Super well laid out website so easy to find the product I was after. Ordering was easy with delivery to my nearest store. Kept informed of delivery throught the process. The local store guys also helped with loading the car.
14 juillet 2024
Réponse de CEF - NPTT
Thank you very much for your review and feedback Mr Hill.
Best Regards
Adele Feller (Customer Services Manager)
Newport branch 👍🏻
I was in Newport branch today, looking for a bunch of stuff; a really friendly and genuinely helpful gentleman called "James" (a member of staff) tried his best to get me what I wanted. It was my first encounter with CEF which turned out so well. I really recommend Newport branch because of the welcoming/helpful staff.
3 avril 2024
Avis spontané
Réponse de CEF - NPTT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Called me when product arrived
Called me when product arrived . And what I orderd was good quality
11 mars 2024
Réponse de CEF - NPTT
Thank you very much for your review Craig.
Best Regards
Adele Feller (Customer Services Manager)
First time using CEF
First time using CEF . More superior product than other outlets . I ordered the wrong wattage but the helpful and knowledgeable staff member solved this for me. Well done .
14 décembre 2023
Réponse de CEF - NPTT
Thank you very much for your review and feedback Tracey.
Best Regards
Adele Feller (Customer Services Manager)
Refunds
NO STARS!!!!!!!
is the only way to show my disappointment at the Terrible service I am receiving Over faulty parts /returns and refunds
25 septembre 2023
Avis spontané
Réponse de CEF - NPTT
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
the order went as plan and customer…
the order went as plan and customer services excellent
5 août 2023
Réponse de CEF - NPTT
Thank you very much for your review Wayne.
Best Regards
Adele Feller (Customer Services Manager)
Very pleasant staff member,answered my…
Very pleasant staff member,answered my query quickly
20 janvier 2023
Réponse de CEF - NPTT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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