I bought a hedge trimmer that had a fault. I had a reply, from CEF customer services department, to my email within twenty minutes! They told me how to return it and arranged a refund. I am so impres... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Firstly, tried to buy LED strip light from shop-not in stock. Then tried to order one to be picked up from shop later in the week and told it would cost me over £5 just to have it moved from storage t... Voir plus
L'entreprise a répondu
Ordered 4 ceiling lights online for delivery at my local store. Lights arrived next day. Great service and Wallsend store very helpful.
L'entreprise a répondu
Service was first class, staff were very very helpful , liked the fact that when I ordered some tools and paid online, they rang me back to confirm order, and other details before releasing items, thi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en matériel électrique
- Cablô-opérateur
- Grossiste en appareils électriques
- Grossiste en éclairage
- Fournisseur de vis
- Fournisseur d'équipements d'énergie solaire
À propos de CEF - WAL
Écrit par l'entreprise
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Écrit par l'entreprise
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Coordonnées de contact
Hadrian Rd, NE28 6HS, Wallsend, Royaume-Uni
- 0191 262 9225
4,3
Excellent
8 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Excellent customer service
I bought a hedge trimmer that had a fault. I had a reply, from CEF customer services department, to my email within twenty minutes! They told me how to return it and arranged a refund. I am so impressed by this company that I am telling all friends.
25 octobre 2025
Réponse de CEF - WAL
Thank you very much for your review Susan.
Best Regards
Adele Feller (Customer Services Manager)
Easy to order very fast delivery
7 janvier 2025
Réponse de CEF - WAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Service was first class
Service was first class, staff were very very helpful , liked the fact that when I ordered some tools and paid online, they rang me back to confirm order, and other details before releasing items, this helps towards people getting scammed.
21 mai 2024
Réponse de CEF - WAL
Thank you very much for your review and feedback Ian.
Best Regards
Adele Feller (Customer Services Manager)
The team possesses extensive knowledge…
The team possesses extensive knowledge and is consistently eager to exceed customer expectations by going above and beyond.
9 mai 2024
Réponse de CEF - WAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Prompt efficient service!
4 octobre 2023
Réponse de CEF - WAL
Thank you very much for your review Phil.
Best Regards
Adele Feller (Customer Services Manager)
Ordered 4 ceiling lights online for…
Ordered 4 ceiling lights online for delivery at my local store. Lights arrived next day. Great service and Wallsend store very helpful.
25 juin 2023
Réponse de CEF - WAL
Thank you very much for your review Mr Fittes.
Best Regards
Adele Feller (Customer Services Manager)
Disappointing experience from a local trader.
Firstly, tried to buy LED strip light from shop-not in stock. Then tried to order one to be picked up from shop later in the week and told it would cost me over £5 just to have it moved from storage to their own shop. Decided to just buy online and have it delivered to my work to make collection easier, only to receive an email later in the day to inform me that there was none in stock to deliver and when I asked about an eta for delivery they said around 17th of July. I asked for a refund, got it later in the day or next day and ordered my LED strip lights from Lampshoponline.com, who gave me impeccable service. Disappointing experience from a local trader.
14 mai 2023
Réponse de CEF - WAL
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Good service as always
10 octobre 2022
Réponse de CEF - WAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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