Orthopedic cushion is flimsy and customer support is lacking
Bought a Celinva orthopedic cushion, which was a higher price than I'd have liked but had hoped that reflected a better quality product. I was wrong. All the photos make it looks like a much more firm cushion than it is - even the ones where someone is sitting on one. However, I can literally pinch it flat with my finger and thumb. If you weight more than 50 lbs, this cushion is not for you. When I tried to return the item, I've ended up in back and forth emails, having to jump through hoop after hoop, to finally be told I would need to pay both the return shipping and a 20% restocking fee. They do not stand behind their products - for them it's a numbers game, without concern for their customer's satisfaction with the product.
20 avril 2026
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