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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought online again because with their choice of wines and the service 1st class, nobody does it better than Cellier… with 48 hr delivery too. Bought 12 bottles on Sunday the 22nd December and... Voir plus

Noté 5 sur 5 étoiles

Delivered fairly quickly ( although Royal Mail sent it on a round the country trip to visit every parcel office despite having the correct post code) and the contents went down a treat. All good and n... Voir plus

Noté 5 sur 5 étoiles

Excellent experience. Wide selection of wine at competitive prices, website easy to use and order from and wine was delivered on a Sunday, just a couple of days after ordering even though it was a s... Voir plus

Noté 5 sur 5 étoiles

Good Price, Excellent, and Fast delivery. 2nd time I have used Cellier, both have been outstanding. Wine is packaged very securely, and delivered within 2 working days. They use DPD for shipping wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alcool
  2. aussi dans
  3. Caviste
  4. Distributeur de boissons
  5. Grossiste en boissons alcoolisées
  6. Magasin de liqueurs
  7. Magasin de vins et spiritueux

Informations provenant de diverses sources externes

Specialist fine wines, unique spirits, premium beers and craft soft drinks from all over the world, delivered direct to doors across the UK. Buy online now. Free shipping on orders over £99.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

398 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,7

Tous les avis

(398)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect

Quick delivery, many thanks

6 novembre 2021
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Réponse de Cellier

Thank you for taking the time to leave us a positive review.

Noté 5 sur 5 étoiles

Very happy customer

Very happy with the product. in addition the delivery was ahead of schedule, i would recommend this organisation without hesitation,

16 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Great product

7 juin 2021
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Réponse de Cellier

Thanks for leaving a positive review, we hope you enjoyed your product

Noté 4 sur 5 étoiles

Excellent customer service

Ordered 8 bottles of Prosecco, found them for the best price at this website. Only 6 were delivered but customer service were excellent at responding quickly and refunding the 2 bottles that were missing. I would definitely buy from them again.

3 juin 2021
Avis spontané
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Réponse de Cellier

We once again offer our apologies for the issue and we hope you were happy with how it has been resolved. Thank you for leaving us a review and we hope to see you online again soon.

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. Thank you.

30 mai 2021
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Réponse de Cellier

Thanks for taking the time to leave a review, we hope you enjoy your product.

Noté 5 sur 5 étoiles

Happy with the service

Happy with the service. No problems and will use again

7 mai 2021
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Réponse de Cellier

Thank you for taking the time to leave us a positive review, we hope to see you online again soon.

Noté 1 sur 5 étoiles

I ordered two bottles of Septima Malbec…

I ordered two bottles of Septima Malbec 2008(total £33.98) from Cellier via Amazon. Cellier sent vintage 2019(total19.98) instead. When I received the wine and emailed them to question this I was informed the 2008 vintage was not available and so, without asking me first, they had sent the 2019 vintage instead. When I complained it was not the wine I ordered and requested a refund of £14 which was the difference owing to me, they instead offered a refund of only ten per cent of the original cost ( 3.98).
When I challenged them on this Cellier suggested the wine be returned but it had already been given as a birthday gift. I contacted Amazon who intervened on my behalf and immediately refunded £15.98 as a gesture of good will.
Very poor customer service from Cellier who made no attempt to contact me with a sincere apology or offer an acceptable solution.

5 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Yet again

Yet again - simply brilliant service. Cannot praise Cellier highly enough. DPD also excellent. Especially getting it to us here on Isle of Man!

20 avril 2021
Avis spontané
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Réponse de Cellier

Hi Carolyn,
Thank you for leaving us such positive reviews. We hope to see you online again soon :)

Noté 4 sur 5 étoiles

Great customer service

Customer service excellent and this review would have been 5* if I’d received the 6 bottles ordered. A mix up in the order meant I only received 5 bottles but got an immediate refund for the bottle not received so no complaints. Would definitely recommend and will be using again

15 avril 2021
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Réponse de Cellier

Thank you for leaving us a review and apologies once again for the mix up.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. My wine arrived less than 24 hours from placing the order.

7 avril 2021
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Réponse de Cellier

Thanks for leaving us a review, enjoy your wine!

Noté 5 sur 5 étoiles

Excellent response to order and given…

Excellent response to order and given information about when the delivery was

18 mars 2021
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Réponse de Cellier

Hi Gillian,
Thanks for taking the time to leave us a positive review, we hope to see you online again soon.

Noté 5 sur 5 étoiles

Carlsberg export

Great beer
Well packaged
Next day delivery
What else could you ask for?
Gladly recommend this company

7 mars 2021
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Réponse de Cellier

Thanks for the great review!
Have you checked out our new site www.dranken.co.uk? We have a better beer selection than ever before and just as brilliant customer service and delivery.

Noté 5 sur 5 étoiles

Good Price, Fast Delivery

Good Price, Excellent, and Fast delivery.
2nd time I have used Cellier, both have been outstanding.
Wine is packaged very securely, and delivered within 2 working days. They use DPD for shipping with whom i have never had an issue.

3 mars 2021
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Réponse de Cellier

Thanks for taking the time leave us a review. We hope to see you on Cellier again soon.

Noté 5 sur 5 étoiles

I discovered Lomza Polish beer through…

I discovered Lomza Polish beer through Cellier and it has become my favourite tipple...be it bottled or canned. I share a delivery with my (adult) sons who have become ardent fans too.

24 février 2021
Avis spontané
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Réponse de Cellier

Thank you for leaving such a positive review, we are really glad you are enjoying our beer!
We have just launched a new website called Dranken (www.dranken.co.uk) which is our new online store purely dedicated to beer!
You will be able to find your favourite beers much easier on Dranken and we still offer next day delivery and excellent customer service. Hope to see you over there soon.

Noté 5 sur 5 étoiles

Great price and a great product..

Great price and a great product... the site has a nice range of lagers and there is always something new to try.

21 février 2021
Avis spontané
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Réponse de Cellier

Thank you for your lovely review. We have a new site just launched, www.dranken.co,uk , where we stock speciality beers, feel free to check it out!

Noté 5 sur 5 étoiles

Great

Great. Defo use again. Thanks

15 février 2021
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Réponse de Cellier

Thank you for taking the time to leave a review. Hope to see you on our site again soon.

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