I am incredibly disappointed with this product. The packaging completely failed, and the mascara leaked all over my cosmetic bag. It made a massive mess and got all over my other makeup. Because of th... Voir plus
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I’m 71 years old and I’ve used many mascaras in my day. I can finally say that I found the best mascara ever! Not only is this mascara making my eyelashes healthier, but they are looking longer and b... Voir plus
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They offered me incredible deals ( free shipping and discounts as a new customer); they responded to my emails like my BF. Thanks Tammy! And the product? I have EYELASHES now thanks to their mascara f... Voir plus
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The mascara ordered was never delivered to my home. No it was delivered somewhere! I couldn’t figure out where. In exasperation, I notified the company, and though the first suggestion was, I ask all... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Coordonnées de contact
315 Montgomery St, 94104, San Francisco, Etats-Unis
- info@cellmeticsbeauty.com
- cellmeticsbeauty.com
4,4
Excellent
829 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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BEWARE OF THIS COMPANY!
I ordered a mascara and eye liner pencil - I NEVER RECEIVED EITHER! I am still trying to get a refund with absolutely no help from customer service! I have gone on their Instagram page and written for help and I get the biggest run-around possible. It is obviously AI writing their responses but they do nothing to remedy the issues. Not once have they tried to contact their shipping provider to find out what delay/problem is - my package is obviously LOST AFTER 4 DAYS OF NOTHING! No updates - no nothing! I can’t tell you if their products are good because this no seem to use a legitimate shipping company to get their products to their customers! Terrible customer service -do not buy from this company!!!!!
27 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi April,
We’re truly sorry for the frustration and disappointment you’ve experienced while waiting for your order, especially after reaching out for help and still feeling uncertain about its status.
Our team has responded to you by email with the latest information regarding your order and its delivery status. Please check your inbox, as well as your spam or junk folders, in case our message was filtered there.
If you’re unable to find our response or have any further questions or concerns about your order, please contact us again at help@cellmeticsbeauty.com, and our team will be happy to continue assisting you.
Best regards,
Cellmetics Team
Great products
Great products! I've used the mascara, eyeliner, brow pencil and the eye shaddow. Love them all!
26 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Corey,
It’s wonderful to know you’ve tried so many of our products and are enjoying them all! Thank you for your support and for sharing your experience with us. 💕
Best regards,
Cellmetics Team
I have been using a little
I have been using a little, it doesn’t clump, it is easy to get off. Time will tell if it becomes a fave
26 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Lisa,
Thank you for sharing your experience so far. We’re glad your first impressions have been positive, and we hope the mascara becomes a favorite with a little more time. 😊
Best regards,
Cellmetics Team
Very Pleased
I received this quickly. Nice lift & fullness without being a clumpy mess. I don’t wear mascara everyday, so I’m waiting to see if eyelash growth eventually happens. So far, seems to be a nice product. It is replacing my old standby mascaras!
25 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hello Linda,
Thank you for sharing your experience! We’re so glad you’re enjoying the lift and fullness without clumping. We appreciate you giving Cellmetics a try and hope it becomes your new favorite! ✨
Best regards,
Cellmetics Team
Still in the process of using it
Still in the process of using it. I expect it to take a few weeks before noticing a change. But willing to take the time.
11 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hello Kim,
Thank you for sharing! 💕 We appreciate your patience and willingness to give the product time. We hope you continue to enjoy your Cellmetics experience and look forward to hearing how you feel after using it for a while!
Best regards,
Cellmetics Team
Réponse de Cellmetics Beauty
Hi Jennie,
Thank you for your lovely review. We’re so happy to hear you’re impressed with the product and truly appreciate you giving Cellmetics a try. 😊
Best regards,
Cellmetics Team
This mascara is really a game-changer…
This mascara is really a game-changer for me. I’ve tried them all and everything clumps. Runs. Is under my eyes looking dreadful. I’ve actually started wearing this mascara every day!!
24 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Pat,
Thank you so much for sharing your experience. We love hearing that the mascara has earned a place in your everyday routine, and we truly appreciate your support. 💕
Best regards,
Cellmetics Team
Mascara stays on all day but eyeliner…
Mascara stays on all day but eyeliner does not. Still on the fence
22 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Barb,
Thank you for sharing your honest feedback with us. We’re glad to hear the mascara has been working well for you, and we appreciate your thoughts on the eyeliner as well. We hope your overall experience continues to improve with use. 🙏
Best regards,
Cellmetics Team
I like the fact that it doesn't clump
I like the fact that it doesn't clump. Also, the easy removal.
21 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi there,
Thank you for your kind feedback. We’re delighted to hear you’ve had such a positive experience with the mascara, from application to removal. 😊
Best regards,
Cellmetics Team
It made my eyes look great!!
22 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi there,
Thank you for your review! We’re thrilled to hear you’re loving how the product looks and appreciate you sharing your experience with us. 💕
Best regards,
Cellmetics Team
Customer service was excellent
Customer service was excellent. Two people kept me informed about where they were in the hunt for my lost purchase. I am very satisfied and appreciative with the service I received.
13 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Mary,
Thank you for your kind words about our customer service. We’re so glad our team could keep you informed and help throughout the process. Your appreciation means a lot to us. 😊
Best regards,
Cellmetics Team
The mascara glides on so smoothly
The mascara glides on so smoothly. And it stays on! Other mascaras I have tried flake off during the day. I love it❤️
24 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Joni,
Thank you so much for your lovely review. We’re delighted to hear the mascara has been working so well for you and staying beautifully in place throughout the day. 😊
Best regards,
Cellmetics Team
I love the way the eyeliner glides on…
I love the way the eyeliner glides on smoothly and stays put.
24 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Kim,
Thank you for your kind feedback. We’re so happy to hear you’re enjoying the eyeliner and truly appreciate you sharing your experience. 💕
Best regards,
Cellmetics Team
I’ve tried numerous types of mascara…
I’ve tried numerous types of mascara and have been disappointed in one way or another. Cellmetix is different. It does not clump and separates each lash.
18 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Kathleen,
Thank you for giving Cellmetics a try. We’re thrilled to hear you’ve finally found a mascara that gives you the separated, clump-free look you were looking for. 😊
Best regards,
Cellmetics Team
Cellmetics customer service is excellent.
The mascara ordered was never delivered to my home. No it was delivered somewhere! I couldn’t figure out where. In exasperation, I notified the company, and though the first suggestion was, I ask all my neighbors, look around my home, and contact the carrier… In fact Cellmetics did the right thing and sent a second product. Fortunately, that one did arrive, and I am using it quite happily with the results.
21 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Beverly,
Thank you for your thoughtful review. We’re glad our team was able to help with the delivery issue and that everything worked out in the end. It’s wonderful to hear you’re now enjoying the product as well. 💕
Best regards,
Cellmetics Team
I was skeptical given the price but…
I was skeptical given the price but then very pleasantly surprised by immediate results. Loved that is dried fast and no smudging occurred.
20 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi there,
Thank you for taking a chance on our product. We’re so pleased to hear you were pleasantly surprised by your experience and happy with the results. 😊
Best regards,
Cellmetics Team
I am thankful for finding a mascara and…
I am thankful for finding a mascara and eyeliner that doesn’t have any harsh chemicals.
23 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Christinelle,
Thank you for your lovely review. We’re so happy to hear you’ve found products that work well for you and truly appreciate your support. 😊
Best regards,
Cellmetics Team
Your mascara for older women is very…
Your mascara for older women is very nice. As I've gotten older, it seems that my eyelashes have gotten pretty sparse. Your mascara really works!! It makes my eyelashes look longer and thicker than they actually are. I bought the black and the mulberry, which looks really good with green eyes. If anyone is experiencing the same things as me, you should really try this mascara!! I give them 5 out of 5 stars.
10 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Jill,
Thank you so much for sharing your experience. We’re delighted to hear how much you’re enjoying the mascara, and it’s wonderful to know you’ve found shades you love as well. 💕
Best regards,
Cellmetics Team
I haven't used mascara much lately so…
I haven't used mascara much lately so initially I poked my face, eyes had black all over, haha, but once I got the knack of using it, it's GREAT. It actually does make my lashes look longer and thicker. I love it.
22 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Claudia,
Thank you for your wonderful review! We’re glad you gave it a little time to get the hang of it and are now loving the results. We truly appreciate you sharing your experience. 😊
Best regards,
Cellmetics Team
Nice smooth lip gloss
Nice smooth lip gloss. "Crystal" is perfect over your favorite lip liner.
10 août 2026
Avis spontané
Réponse de Cellmetics Beauty
Hi Veronica,
Thank you for your kind feedback. We’re so pleased to hear you’re enjoying the lip gloss and that it has been a great addition to your makeup routine. 💕
Best regards,
Cellmetics Team
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