Couldn’t ask for a better service from start to finish I felt comfortable with very friendly understanding staff . Lady named Sam was incredibly compassionate and when I needed to contact them it was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Natalie is always very kind and helpful. She takes a lot of trouble to make sure that the Funeral you are planning is exactly as you want it to be, She takes the same care over the Order of Service... Voir plus
L'entreprise a répondu
We used the Oxley branch and Ros made the process as painless as possible for us. The fact that she remembered who we were and which ashes we were there to collect without us having to say a word was... Voir plus
L'entreprise a répondu
The staff were amazing so helpful especially Tracey who is definitely in the right job. Her compassion and thoughtfulness was just what I needed to cope with a very difficult time. At no time were w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.
Coordonnées de contact
Queen Street, WS13 6QD, Lichfield, Royaume-Uni
- 01543 414 140
- enquiries@centralcoop.co.uk
- centralcoop.co.uk/funeralcare
4,9
Excellent
553 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
April was brilliant and the service we…
April was brilliant and the service we revived was very compassionate and caring
23 avril 2026
Réponse de FuneralCoop
Thank you for taking the time to share your feedback. We’re so pleased to hear that April was brilliant and that the service you received felt compassionate and caring throughout. We’ll make sure your kind words are passed on to her and the team. If there’s ever anything more we can do to support you, we’re here.
Take care,
FuneralCoop
We did have to work out times…
We did have to work out times to visit and pick up ashes luckerly the lady did put herself out to do this for us shame you didn't have longer opening times otherwise all good
8 mai 2026
Réponse de FuneralCoop
Thank you so much for your review. We’re really pleased to hear that everything was handled to your satisfaction, and that our colleague went out of her way to help you arrange suitable times to visit and collect the ashes. We understand how important this part of the process is, and we’re glad she was able to support you so thoughtfully. We also appreciate your feedback about opening times, it’s helpful to hear, and we’ll make sure it’s shared with the team. If you ever need anything further, we’re here for you.
Take care,
FuneralCoop
Réponse de FuneralCoop
Thank you so much for your review. We’re really pleased to hear that everything was arranged to your satisfaction. It means a great deal to know the team were able to support you and ensure the arrangements met your expectations.
Take care,
FuneralCoop
Genuinely lovely
Genuinely lovely, caring and thoughtful staff, gently guiding us through the entire experience right from the very start
16 avril 2026
Réponse de FuneralCoop
Thank you so much for your review. It means a great deal to hear that our team were genuinely lovely, caring and thoughtful, and that they were able to gently guide you through the entire experience from the very beginning. Supporting families with kindness and clarity is incredibly important to us, so your feedback is truly appreciated.
Take care,
FuneralCoop
Because very caring and understanding…
Because very caring and understanding and very helpful and lovely staff
16 avril 2026
Réponse de FuneralCoop
Thank you so much for your review. We’re truly grateful for your kind words, and it means a great deal to hear that you found our staff caring, understanding, helpful and lovely throughout. Supporting families with compassion is incredibly important to us, so your feedback really does matter.
Take care,
FuneralCoop
Réponse de FuneralCoop
Thank you so much for your review. We’re truly grateful for your kind words, and it means a great deal to hear that everyone you had contact with supported you well throughout. We’ll make sure your thanks are passed on to the whole team.
Take care,
FuneralCoop
Excellent and compassionate service…
Excellent and compassionate service from start to finish. Would highly recommend
9 mai 2026
Réponse de FuneralCoop
Thank you so much for your review. We’re truly grateful to hear that you received excellent and compassionate service from start to finish. Knowing that our team supported you so well during such an important time means a great deal, and your recommendation is sincerely appreciated. If you ever need anything further, we’re here for you.
Take care,
FuneralCoop
The staff were all lovely and kept me…
The staff were all lovely and kept me informed throughout. (Sandra and Naz particularly. Leslie filled in well for Sandra when she was off also) and the recommendation of Neil the celebrant was the best advice, he was absolutely brilliant, the best ever! At the celebration of life afterwards, about five people came up to me and said it was the best funeral they’d ever been to, which speaks volumes. I’d definitely recommend the Co op Funeral Care in Blaby to others. And you get Co op points too! 😊 Thank you x
22 avril 2026
Réponse de FuneralCoop
Thank you so much for sharing such a wonderful review. We’re truly touched to hear how well the team supported you, and it’s lovely to know that Sandra, Naz and Leslie made you feel informed and cared for throughout. Your kind words about Neil, the celebrant, are appreciated, it’s so good to hear he made such a meaningful impact on the day. We’re honoured to have helped you create such a special celebration of life. Thank you as well for recommending our Blaby team, that means a great deal to us. We’re always here if you need anything at all.
Take care,
FuneralCoop
The funeral was perfect Everything…
The funeral was perfect Everything went smooth and the staff were excellent many thanks
21 avril 2026
Réponse de FuneralCoop
Thank you so much for your kind review. We’re really pleased to hear that the funeral felt perfect for you and that everything ran smoothly on the day. It means a great deal to know the team were excellent throughout, and I’ll make sure your thanks are passed on to them.
Take care,
FuneralCoop
They made the process simple and…
They made the process simple and treated what was an emotional situation with empathy and respect.
The staff were amazing
22 avril 2026
Réponse de FuneralCoop
Thank you so much for your kind review. We’re really glad to hear that the team made everything feel simple and treated such an emotional moment with the empathy and respect it deserved. Knowing that you found our team amazing means a great deal, and I’ll make sure your feedback is shared with everyone involved. If you ever need anything more, we’re here to support you.
Take care,
FuneralCoop
Gillian and Rie couldn’t have been any…
Gillian and Rie couldn’t have been any more accommodating. They went above and beyond to ensure my husband’s funeral was the best it could be and we gave him the send off he deserved.
24 avril 2026
Réponse de FuneralCoop
Thank you so much for your heartfelt review. It means a great deal to hear that Gillian and Rie were able to support you with such care and dedication. Knowing they went above and beyond to help you give your husband the send‑off he deserved is incredibly touching, and I’ll make sure your kind words are shared with them both. We’re truly grateful you took the time to share your experience, and if you ever need anything further, we’re here for you.
Take care,
FuneralCoop
Réponse de FuneralCoop
Thank you so much for your kind review. We’re truly grateful you took the time to share your experience. It means a great deal to hear that you found our service kind, caring and professional. The team will be very touched by your words.
Take care,
FuneralCoop
Very professional
Very professional, attentive and personal service. A thank you to Caroline and all the team.
19 mars 2026
Réponse de FuneralCoop
Thank you so much for your kind review. We’re truly grateful you took the time to share your experience. It’s wonderful to hear that you received such professional, attentive and personal service, and that Caroline and the team helped you feel supported throughout the arrangements. Knowing that their guidance brought comfort at such a difficult time means a great deal to us, and I’ll make sure your thanks are passed on to everyone involved. If there’s ever anything more we can do, please don’t hesitate to reach out.
Take care,
FuneralCoop
Very helpful and friendly good advice…
Very helpful and friendly good advice on funeral arrangements made to feel at ease and very understanding
3 mars 2026
Réponse de FuneralCoop
Thank you for your thoughtful review. We’re so pleased to hear that you found our team helpful, friendly and reassuring throughout the arrangements. Knowing you felt at ease and well supported during such a difficult time truly means a great deal to us. Your kind words will be shared with the colleagues involved, they’ll be grateful to know their care and guidance made a positive difference. If there is ever anything more we can do, please don’t hesitate to reach out.
Take care,
FuneralCoop
Excellent, caring experience at a sad time
At a very sad time the service received from Central Co-op was excellent. Clear communication throughout the process. The civil celebrant did a first class job in running the funeral service. Everything ran perfectly on the day itself. I couldn't have asked for more.
15 avril 2026
Réponse de FuneralCoop
Thank you for your review. We’re so pleased to hear that you felt well supported throughout, with clear communication and an excellent service from the civil celebrant. It’s wonderful to know that everything ran smoothly on the day and that the funeral was exactly as you hoped. We truly appreciate you taking the time to share your experience.
Take care,
FuneralCoop
Sensitively managed by Gillian
Sensitively managed by Gillian. We felt she knew Michelle even when she had gone.
26 mars 2026
Réponse de FuneralCoop
Thank you for your thoughtful review. We’re so glad to hear that Gillian supported you with such sensitivity and care, and that her understanding of Michelle brought comfort at such a difficult time. Your words mean a great deal, and we truly appreciate you taking the time to share your experience.
Take care,
FuneralCoop
The co op were professional
The co op were professional, supportive, sensitive to my needs. Informative and made everything easy for me. I can't thank Cheryle and Tracey enough. I only wish that other companies, whist dealing with a death. Had the same consideration.
17 avril 2026
Réponse de FuneralCoop
Thank you for your review. We’re so pleased to hear that you felt professionally supported and sensitively cared for throughout the arrangements, and that everything was made as clear and easy as possible during such a difficult time. Your kind words about Cheryle and Tracey mean a great deal, we’ll make sure they see your message. We truly appreciate you taking the time to share your experience.
Take care,
FuneralCoop
Very kind and friendly staff
Very kind and friendly staff. The arrangements were carried out professionally and in a timely manner. The funeral couldn’t have been anymore beautiful. Thank you.
16 avril 2026
Réponse de FuneralCoop
Thank you for your review. We’re so glad to hear that you found the team kind, friendly and professional throughout the arrangements, and that the funeral felt as beautiful as you hoped it would be. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
Take care,
OurCoop
Compassionate
Compassionate, friendly, understanding staff at all times. Great service. Couldn't ask for more.
13 avril 2026
Réponse de FuneralCoop
Thank you for your review. We’re so pleased to hear that you found the team compassionate, friendly and understanding throughout, and that the service provided met everything you needed. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience.
Take care,
FuneralCoop
Réponse de FuneralCoop
Thank you for your review. We’re glad to hear the service felt small, intimate and personal, just as you wanted, and that everything was handled simply and without fuss. We appreciate you taking the time to share your feedback.
Take care,
FuneralCoop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.