Ceres Gourmet Avis 

Really dishonest marketing. Says you are getting snacks from around the world, but everything from my snack box was exclusively from Turkey. I contacted them about my disappointment but they didn’t respond.

My order was delivered in my mailbox without any cold packs and it's 94 degrees here. I haven't tried the products, but am waiting for them to chill first. Disappointed in shipping!

Worst customer service I have ever experienced so far. And it was my first and last order. I ordered 3 international coffee's and they only sent one. They didn't even contact me to inform me of this. I had to contact them. Then they acted all surprised that it happened and continued to lie and try to manipulate me into buying more with a 15% discount off my next order which was never going to happen. You do not get a second chance to make a good first impression. What they are doing is fraud and illegal practices. Also reporting to BBB and FtC. Do better or you won't have future customers.There is more to this transaction. This is the condensed version.

Delicious and delivered with care

I used to love the ceres organic cocoa fig bar, I would buy 10 at a time, but one batch fermented and the packaging blew up like a balloon. This happed several times. When I raised the issue with Ceres they would not accept responsibility or supply a replacement.

Came fast and it’s packed with lots of fun stuff to try from other countries ! My husband and I love it

Everything was packaged well and everything tasted good. I do wish some of the chocolates weren't so dry but it could have just been some of the ones that I got

These various treats are definitely delicious! I'm eating the ones without gluten and giving those that contain gluten to my mother-in-law for mother's Day, she will love them. Delivery perfect, packaging perfect. Great for gifting. Quality is high!

I love this grain free cereal. It has a generous amount of an assortment of nutritional nuts and seeds, however I find the dried apricot pieces to be incredibly hard to chew on. I have resorted to fishing them out for fear of breaking a tooth.

I ordered some international boxes for my niece and nephew for Christmas. My computer auto filled the address and (my mistake) pushed send before it double checked the address. I immediately (literally within minutes) asked if the address could be adjusted. I was told that it was already in process and nothing could be done without a return. It was sent to a former address we have no contact with anymore. Of course no one is going to return what appears to be a gift. We completely lost that money and ended up having to purchase another gift to replace it. Overall, I'm very disappointed. It's surprising that every other company I've ever used will adjust an address; especially if questioned within minutes of the order. It is bad business practices to not try to be accommodating to customers. The gift would have been a fun addition to the holiday but unfortunately we won't know and will not be using their services in the future.

Highly frustrating (deceptive) IT/pricing problems; pattern of suspicious marketing; evasive customer service; sugar seems much higher (on a clinical basis) than indicated and nutrition label is additionally not consistent with US standards. Disappointing dark-chocolate quality. Additional butter required (and makes a significant difference in the flavor), despite the DIY kit marketed as everything needed being in kit. The one time that customer service (then-seemingly impressively) quickly responded in a (then-seemingly) professional manner was when I asked about possible peanut cross-contamination; Debbie(?) indicated there was no cross-contamination concerns for peanut, BUT in reading the label on their chocolate wafer pkg and researching their shared factory equipment, peanut and other allergen cross-contamination is a stated concern. (My still-alive guests have anaphylactic risks.)

Was repeatedly offered discounts, but repeatedly these discounts didn't go through; customer service spotty offers to remedy were wrought with time-consuming problems. At first, I thought this was due to poor IT--but now I wonder if it was just poor business practices (at best). Ceres Dubai products are expensive, overpriced given quality shortcomings.

Using critical thinking, if you investigate Ceres reviews on Ceres, you'll notice a long list of suspicious patterns highly consistent with cherry-picking, self-aggrandizing edits, and apparent inability to post a less flattering review, not even a 3-star review in my experience (which is why this review is now 2-star). Their self-reported overall 4.8-stars is not consistent with many reviews from other sites. Maybe Ceres products greatly vary??

Butter required to lightly toast shredded kataifi in a pan. So not everything that you need is in the kit. The fresh butter made the toasted kataifi EXTRA delicious. When added to the pistachio cream, it's incredibly yummy. But BEWARE OF SUGAR CONTENT! Eating about six TBSP (3/8 cup), at most, of this mixture on fairly empty stomach made me quickly extremely sleepy (I'm NOT diabetic, nor pre-diabetic now, but I'm older so my insulin resistance is no longer as resilient, so I keep my sugar intake very low; I have a strong medical background and my clinical assess is always consistent with my A1C bloodwork). I did some research about the 41.1g (41,1 g) of added sugar in the 3.5oz (1/2 cup) of cream required to make a batch. Taking everything into account (kataifi simple carbs, 82g of added sugar in an entire jar of cream, the taste, my insulin response), I have questions about the indicated sugar content. (US % daily value for several yrs differs greatly re: Ceres label indicating 41.1g is 45.67%, which translates to 90g of sugar/day!; whereas, in US, 41.1g is at least 82% of recommended daily limit if 50g, though most academic health experts recommend 10-25g or less of added daily sugar.)

The dark chocolate was waxy, the type often required with high saturated (and questionably trans) fat for at-home melting and dipping (fruits, etc). But looks beautiful when pops out of the mold! So, I dug up the label and compared to quality grocery store chocolate chip mfrs; Ceres lists sugar first, hydrogenated vegetable oil second, so makes sense about the remarkably subpar taste. Yummy if you love highly-hydrogenated fat. The listed Total Fat and Saturated Fat makes virtually no sense, such that what Ceres lists as 18.5% Saturated Fat for 100g (dark choc) translates to 100% in the US; and the Total Fat Ceres lists makes even less sense! (I purchased other brands of melting chocolate wafers that taste higher- quality than Ceres; I'm familiar with those labels, which makes more "nutritional" sense.) No guests said this Ceres chocolate tastes good. I don’t care for taste, 2-star.

I ordered over $75 of DIY kits for fun holiday project for young adults. Couldn't get $10-off offer repeatedly indicated, despite trying for over a month. Reached out to Ceres CS multiple times, which involve time-consuming, additional problems, and in the end, just threw in the towel and paid more than the price offered. Arrived significantly later than promised.

I'm way too busy to write this review. I try to give a benefit of a doubt and support small businesses. But I feel obligated to warn others for ethical and medical reasons. Might be more issues than I listed, but you get the idea. Five of us (three sweets-loving young adults and two in 60's) opted to NOT eat more than one little square of finished product. One remaining was going to make with pals on a weekend trip opted against after tasting. If it weren't such busy holidays, maybe I would've had time to avert this disaster by researching even more above and beyond, sigh.

Delicious fig bars and good customer service

I love how unique some of the candies are and it’s always awesome to try some new things I’ve never seen before!

Company never shipped my birthday gift order. Contacted on Instagram through email attempted phone call and received no response and no refund.

The curated snack boxes from Ceres Gourmet make for a fantastic gift. The selection is diverse, and the quality is exceptional.

Delicious!!! I ate as many as my 4 year old grandson!

We absolutely love the International Snack Box. The variety and quality is very good for the dollar amount. It is so much fun trying new things with loved ones and watching their reaction

Amazing Delicious orderedas a Christmas gift and everyone else loved the boxes

Great product! Creamy rich chocolate,fantastic orange peel, great texture, just soft enough and clean deep flavor. I will definitely order again.

Ordered one as a Christmas gift loved it so much we ordered a second! Great product and great value. It was so interesting to experience some of the different foods. Totally loved it!